《饭店服务英语》B 级（客房）试卷（一）一、选择题：以下各题的选项中，只有一项是正确的，请将正确答案前的英文字母分别在信息卡相应栏目内涂黑。

评分以信息卡为准。

（每题1 分，共20 分）1. Would you please tell us __________ ?A. what is your room numberB. what your room number isC. your room number is whatD. what your room number2. The hotel is __________ to make the guests stay comfortable and pleasing.A. requestB. requiredC. regardedD. remarking3. There is __________ noise than before.A. lessB. leastC. fewerD. little4 , He is said __________ de-spotting.A. to have wide experience inB. to look afterC. to make way forD. to be used to5. __________ to clean the room now.A. I’m possibleB. It’s possible for meC. What is possibleD. That is possible for me6. The suite faces __________.A. SouthB. SouthernC. at the SouthD , the southern7. Y ou look very pale today. Shalll __________ a doctor ?A. ask afterB. send forC. take overD. get into8. Do you have any clothes __________ ?A. to be cleanedB. cleanC. cleaningD. to be cleaning9. He was so efficient that he fulfilled the task __________ time.A. aboveB. ahead ofC. beforeD. in advance10. When a guest greets a chambermaid “Hi” in the morning , she may answer “_________”A. Hi !B. Hello !C , How about you ?D. Good morning.1 1. After a day’s work , people feel like __________ a bath.A. to takeB , takeC. takingD. and take12. 1 am anxious to __________ my TV set fixed in order to watch the basketball matches.A. madeB. doC. get inD. have13. 1 think a chambermaid ought to __________ extra service for the guests.A. sendB. doC. giveD. make14. Has she become used __________ overnight ?A. workB. to workC. to workingD. to be working15. Please wait for us for __________.A. a short whileB. Short timeC. momentD. not a while16. A : Why don’t you join us ? It is a pity.B : What did you say ? 1 didn’t hear you clearly.A：_________A. I asked you to join usB. I said that why were you not to join usC. I asked you why you not to join usD. I said to you not to join us17. The room service means the service of __________.A. turn-downB. cleaning the roomC. the room centerD. sending meals to the guest rooml8. The American lady said to the room attendant __________ tears , “Thank you very much.”A. inB. withC. atD. almost19. This isn’t a very nice suite , __________ ?A. is itB. isn’t itC. does itD. aren’t20. The best way for a floor attendant to find out the guest’s name is__________．A. to look at the luggage tagsB. to ask the guest his or her nameC. to check the arrival listD. all of the above二、辨识正误：请辨清正误，并在信息卡相应栏目内涂黑：题目正确的在A的栏目内涂黑：题目错误的在B 的栏目内涂黑。

评分以信息卡为准。

（每题2 分，共20 分）21. The twin-bed room with bath ( TWB ) is taken as the standard guest room in the hotel industry of China.22. The linen room attendant collects the guests’ laundry every day.23. When the chambermaid finds a guest fainting away she should offer first aid ,24. A morning call by phone is usually done by the room attendant.25. In the Housekeeping Department, the supervisor works under the housekeeper.26. The linen room attendants clean the guests, rooms every day.27. The check-out room is always cleaned first.28. In laundry service , the express service is more expensive than the same day.29. An extra bed is served to the guest free of charge.30. A reat liking for people is based on selfishness.三、完形填空：在以下对话或短文的空格处选择合适的词，每格一词，请将正确答案前的英文字母分别在信息卡相应栏目内涂黑。

评分以信息卡为准。

（每格1 分，共30 分）1. There 31 advantages and disadvantages to 32 Asian and western educational method. For 33 ，one advantage 34 the education in Japan is 35 students there learn much more math and science 36 American students. They also study more hours each day 37 Americans 38. The study is difficult, but it 39 students for a society that values discipline（纪律）and self-control ．There is , however , a disadvantage. Memorization is 40 important learning method in Japanese schools，41 many students say that after an exam, they forget much of the information that they have memorized. The advantage to the education in North America，42 the other hand is that students learn to think by themselves. The system prepares them for a society that values 43ideas , There is , however , a disadvantage. When students graduate from high school , they haven ' t memorized 44 many basic rules and facts as students in other countries 45.31. A. are B. is C. has been D. have been32. A. not only B. all C. both D. only33. A. exam B. apple C. example D. examination34. A. for B. to C. in D. as35. A. this B. that C. these D. those36. A. to B. for C. than D. in37. A. then B. that C. them D. than38. A. have B. studying C. does D. do39. A. provides B. gets C. prepares D. does40. A. a B. an C. the D. this41. A. and B. yet C. not D. just42. A. at B. to C. on D. under43. A. good B. poor C. new D. old44. A. more B. less C. good D. as45. A. have B. do C. haven’t D. does2. Hugh Large is one of the most successful people in the holiday 46 today. As Marketing Director of a company , he is 47 charge of planning the company' s products , the holidays which thousands of people 48 every year. Among his responsibilities is market research，49 sure both that there is a market for new products and that all the company’s products 50 marketed efficiently. His marketing role 51 advertising , using 52 TV and newspaper , and public 53 he has to explain the company’s 54 and activities 55 the public 一and 56 its problems. He is one of four main 57 58 decide the budget each year , which covers the 59 of advertising , and of producing the brochures that 60 the holidays , as well as the cost of the holidays themselves.46. A. industrious B. inch C. industries D. industry47. A. in B. for C. at D. on48 , A. enjoy B. go C. come D. attend49. A. being B. thinking C. having D. making50. A. is B.are C. be D. have5l. A. means B. brings C. includes D. leads52. A. either B.both C. neither D. all53. A. relations B. links C. affairs D. cases54. A. policies B. policy C. police D. please55. A. on B. into C. to D. onto56. A. sometime B. some times C. sometimes D. some time57. A. direct B. directors C. director D. direction58. A. whom B. who C. which D. what59. A. money B. cost C. cash D. bill60. A. discuss B. explain C. point D. describe四、英译中，将下列英语句子译成中文，译文直接写在英文句子下方空白处。