第五届全国大学生电子商务“创新、创意及创业”挑战赛创新创意创业参赛学校：长春大学作品名称：交换空间团队名称: 小智慧也有大作为指导老师：王钊王东屏团队成员：郑千旭、赵琪、周洋宇、常磊、王庆目录第一章市场分析1.1项目背景```````````````````````````````````````````````````````````````````````````````````````````````````````````````````31.1.1旅游业发展前景`````````````````````````````````````````````````````````````````````````````````````````````````31.1.2旅游业政策````````````````````````````````````````````````````````````````````````````````````````````````````````31.1.3互联网+`````````````````````````````````````````````````````````````````````````````````````````````````````````````31.1.4市场趋势和机会`````````````````````````````````````````````````````````````````````````````````````````````````4 1.2 旅游行业SWOT分析``````````````````````````````````````````````````````````````````````````````````````````````````4 1.3 目标用户分析```````````````````````````````````````````````````````````````````````````````````````````````````````````41.3.1消费人群定位````````````````````````````````````````````````````````````````````````````````````````````````````41.3.2 目标人群特点```````````````````````````````````````````````````````````````````````````````````````````````````4 1.4 行业竞争对手```````````````````````````````````````````````````````````````````````````````````````````````````````````51.4.1最直接的竞争对手``````````````````````````````````````````````````````````````````````````````````````````````51.4.2间接的竞争对手`````````````````````````````````````````````````````````````````````````````````````````````````51.4.3竞争优势```````````````````````````````````````````````````````````````````````````````````````````````````````````5第二章运营方案2.1公司理念````````````````````````````````````````````````````````````````````````````````````````````````````6 2.2公司目标````````````````````````````````````````````````````````````````````````````````````````````````````6 2.3发展战略````````````````````````````````````````````````````````````````````````````````````````````````````62.3.1整合用户服务与社区服务````````````````````````````````````````````````````````````````````````62.3.2提供渠道、重视借助外力、整合资源`````````````````````````````````````````````````````````6 2.4业务与赢利模式```````````````````````````````````````````````````````````````````````````````````````````62.4.1业务体系`````````````````````````````````````````````````````````````````````````````````````````````72.4.2业务详述`````````````````````````````````````````````````````````````````````````````````````````````72.4.3业务发展规划```````````````````````````````````````````````````````````````````````````````````````72.4.4盈利模式`````````````````````````````````````````````````````````````````````````````````````````````8第三章财务可行性分析`3.1投入资金```````````````````````````````````````````````````````````````````````````````````````````````````````````````````8 3.2 市场调查与全面预算`````````````````````````````````````````````````````````````````````````````````````````````````83.2.1未来五年服务收入预测``````````````````````````````````````````````````````````````````````````````````````83.2.2服务成本```````````````````````````````````````````````````````````````````````````````````````````````````````````93.2.3未来五年利润预算`````````````````````````````````````````````````````````````````````````````````````````````93.2.4有关成本的预算````````````````````````````````````````````````````````````````````````````````````````````````9 3 .3利润、损益平衡分析````````````````````````````````````````````````````````````````````````````````````````````````103.3.1盈亏平衡分析 ``````````````````````````````````````````````````````````````````````````````````````````````````10 3.4 相关长期投资决策评价指标`````````````````````````````````````````````````````````````````````````````````````103.4.1投资回收期``````````````````````````````````````````````````````````````````````````````````````````````````````113.4.2净现值`````````````````````````````````````````````````````````````````````````````````````````````````````````````11 3.5财务评价结论```````````````````````````````````````````````````````````````````````````````````````````````````````````12第四章风险分析与解决方案4.1政策风险````````````````````````````````````````````````````````````````````````````````````````````````````````````````124.1.1风险详述````````````````````````````````````````````````````````````````````````````````````````````````````````124.1.2应对措施````````````````````````````````````````````````````````````````````````````````````````````````````````12 4.2市场风险````````````````````````````````````````````````````````````````````````````````````````````````````````````````124.2.1风险详述````````````````````````````````````````````````````````````````````````````````````````````````````````124.2.2应对措施````````````````````````````````````````````````````````````````````````````````````````````````````````13 4.3技术风险````````````````````````````````````````````````````````````````````````````````````````````````````````````````134.3.1风险详述````````````````````````````````````````````````````````````````````````````````````````````````````````134.3.2应对措施````````````````````````````````````````````````````````````````````````````````````````````````````````13 4.4竞争风险````````````````````````````````````````````````````````````````````````````````````````````````````````````````134.4.1风险详述````````````````````````````````````````````````````````````````````````````````````````````````````````134.4.2应对措施````````````````````````````````````````````````````````````````````````````````````````````````````````14 4.5财务风险````````````````````````````````````````````````````````````````````````````````````````````````````````````````144.5.1风险详述````````````````````````````````````````````````````````````````````````````````````````````````````````144.5.2应对措施````````````````````````````````````````````````````````````````````````````````````````````````````````14 第五章营销推广5.1推广阶段```````````````````````````````````````````````````````````````````````````````````````````````````````````````14 5.2推广方式```````````````````````````````````````````````````````````````````````````````````````````````````````````````155.2.1百度搜索及度推广`````````````````````````````````````````````````````````````````````````````````````````155.2.2利用社交渠道推`````````````````````````````````````````````````````````````````````````````````````````````155.2.3新闻门户推广````````````````````````````````````````````````````````````````````````````````````````````````15 5.3核心营销运营方案`````````````````````````````````````````````````````````````````````````````````````````````````155.3.1会员制```````````````````````````````````````````````````````````````````````````````````````````````````````````155.3.2主动注册```````````````````````````````````````````````````````````````````````````````````````````````````````165.3.3金币激励制````````````````````````````````````````````````````````````````````````````````````````````````````165.3.4口碑营销```````````````````````````````````````````````````````````````````````````````````````````````````````165.3.5价格营销```````````````````````````````````````````````````````````````````````````````````````````````````````16 第六章管理体系6.1公司文化````````````````````````````````````````````````````````````````````````````````````````````````166.1.1文化基调````````````````````````````````````````````````````````````````````````````````````````166.1.2公司宗旨````````````````````````````````````````````````````````````````````````````````````````166.1.3核心价值理念``````````````````````````````````````````````````````````````````````````````````166.1.4基本价值观`````````````````````````````````````````````````````````````````````````````````````166.1.5企业精神````````````````````````````````````````````````````````````````````````````````````````166.1.6品牌个性````````````````````````````````````````````````````````````````````````````````````````16 6.2组织结构````````````````````````````````````````````````````````````````````````````````````````````````16 6.3经营团队````````````````````````````````````````````````````````````````````````````````````````````````16 6.4人事制度````````````````````````````````````````````````````````````````````````````````````````````````16 6.5激励机制````````````````````````````````````````````````````````````````````````````````````````````````16第一章市场分析1.1项目背景1.1.1旅游业发展前景本世纪初期，在世界贸易的组织下我国旅游市全面开放，旅游市场的竞争日趋激烈，众多旅游企业才开始关注并投入到旅游电子商务战略中来。