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Unit 7 Business Center
Reading
Task 1 Try to answer the following questions
before you read the passage.
1. What are the main duties of the business center staff ?
Warming-up
Task 1 Match each service item with
its corresponding picture.
Suggested Answers
copying and printing documents – E sending fax - D typing documents - C booking air tickets - A renting laptop computer - B
Suggested Answers
The airline tickets can be divided into first class ticket, business class ticket, economy class ticket; one way ticket, round trip ticket; open ticket, OK ticket; full fare ticket, discount ticket; domestic ticket, international ticket, etc.
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Unit 7 Business Center
Reading
2. What are the efficiency-oriented customers’ requirements of the meeting rooms? Suggested Answers
Meeting rooms are usually equipped with 24 hours Internet access and direct-dial multi-line telephones with voice mail to meet the requirements of efficiency-oriented customers. The modern office equipment will greatly save guests’ time in dealing with their works effectively.
Suggested Answers
The main duties of the business center staff are the secretarial services, convention services and tickets services. The secretarial services include photocopying, sending faxes, typing documents, printing business cards, etc. Convention services are always related with meeting room rental, convention equipment rental, and sometimes catering service. Ticket service is to help the guests to book airline tickets, train tickets, concert tickets, and show tickets, etc.
新职业英语
Unit 7 Business Center
1
Warming-Up
2
Reading
3
Listening
4
Speaking
5
Writing
6
Project
7 Vocabulary and Structure
8
Listening Script
Home
Unit 7 Business Center
2. What are the efficiency-oriented customers’ requirements of the meeting rooms?
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Unit 7 Business Center
Reading
1. What are the main duties of the business center staff?
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Unit 7 Business Center
Warming-up
Task3 How many kinds of airline tickets can we
book for the guests? For example, the first class ticket, the single ticket, etc. Discuss the question with your partner.
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Unit 7 Business Center
Reading
The Business Center
1. In the early 1990s, when business centers only existed in the upper-class hotels, they usually meant office machines, with staff to serve users. These days, however, the business centers are likely to be an essential section in a hotel. The services in the business center are very important to the guests who are on business trips.
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Unit 7 Business Cenite the correct expressions under the
corresponding pictures.
Suggested Answers
A—projector B—laptop computer C—soft sleeper ticket D—printer E—photocopier F—round-trip ticket