浙江中医药大学2011-2012学年第一学期 英语专业本科2009年级《跨文化交际》考试试卷A考生姓名 学 号 专业 年级班级 考试日期 2011年 12 月 14 日考试时间13:30-15:00考试方式 闭卷说明：本试卷共5页，卷面100分，占总成绩20 %。

…………………………………………………………………………………………I. Multiple Choices (本大题共_15_题，每题_2_分，共_30_分)Direction: There are 15 statements in this section. Foreach statement there are four choices marked A, B, C, D. Choose ONE that best completes the statement. 1. _________is any policy, practice, belief or attitude that attributes characteristics or status toindividuals based on their race. A. SexismB. CollectivismC. RacismD. Individualism2. is assuming that a person has certain qualities (good or bad)just because theperson is a member of a specific group. A. RacismB. PrejudiceC. SexismD. Stereotype3. 4 feet to 12 feet, the distance between salespeople and customers and between people whowork together, is called zone. A. intimateB. personalC. socialD. public4. The environment in which communication takes place and helps define the communication is___. A. channelB. contextC. feedbackD. message5. A characteristic typically associated with individualism is_____________:A. personal autonomyB. shared responsibilityC. restricted codeD. elaborate code6.Culture sometimes is viewed as an iceberg. Which of the following is below the water, i.e.,below the level of our consciousness?A. customsB. attitudesC. behaviorD. environment7.What is the feature of human communication?A. dynamicB. systemicC. consequentialD. all the above8. A characteristic closely associated with weak uncertainty avoidance culture is __.A. an emphasis that inequalities among people should be minimizedB. an emphasis that inequalities among people are both expected and desiredC. an emphasis where people are comfortable with ambiguitiesD. an emphasis where people fight ambiguity9.refers to communication between people whose cultural perceptions and symbolsystems are distinct enough to alter the communication event.A. Interethnic communicationB. Interracial communicationC. Intracultural communicationD. Intercultural communication10.refers to anything that distorts the message in communication.A. NoiseB. MessageC. SourceD. Context11.The United States continues to welcome a large number of immigrants each year and hasreferred to as a melting-pot society. This trend can reflect the theory of .A. macrocultureB. microcultureC. globalizationD. modernization12.Which one in the following options is NOT the function of non-verbal communication?A. Repeating and complementingB. SubstitutingC. RegulatingD. Confusing13.There is a Chinese belief that “One is good in nature with different characteristics but similarhabits. However, if he is not well educated, his nature changes.” This belief can reflect that .A. Human nature is evil but perfectible.B. Human nature is a mixture of good and evil.C. Human nature is good but changeable.D. None of the above.14.is the process of putting an idea into a symbol.A. DecodingB. ChannelC. EncodingD. Source15.The term culture refers to _____.A. a population large enough to be self-supportingB. individuals consciously identifying with the groupC. social transmission over the course of generationsD. the totality of a group’s experience or the total sum of way of living分) Direction: fill in the blanks with suitable word/phrasewhose first letter has been identified.1. The weak version of S______________ indicates that language functions, not simply as a device for reporting experience, but also, and more significantly, as a way of defining the way of thought for its speakers.2. E is the tendency to place one's own group (cultural, ethnic, or religious) in a position of centrality and worth.3. V : Criteria for selecting and justifying behavior.Kluckhohn and Strodbeck’s value orientation consists of:4. H orientationMan-nature orientation5. T orientation6. A orientation7. R orientation14. C vs. Individualism15. U16. P17. M vs. femininity18. T________________E. T. Hall put forward his theory of communication influenced by culture by distinguishing two types of culture: one is 19. H____________, i.e., cultures in which less has to be said or written because more of the meaning is in the physical environment or already shared by people; on the contrary, cultures in which little of the meaning is determined by the context because the message is encoded in the explicit code are labeled 20. L .III. Short Answer Questions (本大题共_2_题，每题__5_分，共_10_分). Direction: Please answer the following twoquestions.1. What are the stumbling blocks in intercultural communication?2. What are the characteristics of culture?VI. Case Study (本大题共_2_题，每题__10_分，共_20_分) Direction: There are two cases in this part. Each case isaccompanied with several questions for you to consider.Try to synthesize the IC theories covered in this semester to analyze the intercultural conflict in each case with no more than 100 words.Case 1Phil Greens, an eager young executive, was involved in the setting up of a branch of his company that was merging with an existing Japanese counterpart. He seemed to get along very well with the executive colleagues assigned to work with him, one of whom has recently been elected chairman of the board when his grandfather retired. Over several week s’ discussion, they had generally laid out some working policies and agreed on strategies that would bring new directions needed for development.Several days later, as they were going over some details, the young chairman ’s grandfather happened to drop in. he began to comment on how the company had been formed and had been built up by the traditional practices that the young executives had recently discarded. Phil expected the new chairman to explain some of the new innovative and developmental policies they had both agreed upon. However, the young man said nothing; instead, he just nodded and agreed with his grandfather. Phil was bewildered and frustrated over the days of work he had put into the development of those strategies, and he started to protest. The atmosphere in the room became immediately tense, but no one offered any further argument.A week later the Japanese company withdrew from the negotiations concerning a relationship with Phil ’s company.Questions:1. Why did the young chairman say nothing but just nodded and agreed with his grandfather?2. How would you behave if you found yourself in a similar situation as Phil?Case 2Katherine came to Beijing in 1998 and found a job as an English teacher in a foreign language institute. Soon after her classes began, she found that her students showed no interest in her teaching and quite a few of them avoided attending her class. She was feeling quite upset and depressed so she decided to ask the Director, Prof. Wang, for help. One day, she came to the Director and told him that she would like to talk to him about her problem. The Director looked at his timetable and asked if they could meet at ten o’clock on Thursday morning and she agreed.\ On Thursday she arrived at the Director’s office at the exact time of their appointment when she found that Prof. Wang was talking with another teacher in Chinese. Seeing that she had come, Prof. Wang smiled to gesture a seat and asked her to sit down. She got herself seated, and the professor excused himself and carried on the talk with the teacher. About five minutes later, he concluded his talk and made a profound apology before he began to talk with Katherine. The Director showed great concern and asked her what the problem was. Just as she was about to tell the story, another Chinese teacher came in, with a form that apparently need signature of the Director. The Director smiled an apology to Katherine again and turned to talk with that teacher, also in Chinese. Katherine became impatient, wondering why their talk should be interrupted since they had already made an appointment. She was so upset and got choked by their talking in Chinese in front of her that she became angry. Although their talk continued, she was apparently unhappy about what had happened.Questions:1. How can you explain the Director’s behavior to Katherine?2. According to Katherine, what rules did the Director violate in their communication?。