Improvement Plan Company:
Address:
Consulting Date:
Consultant (s):
Area of Deficiency Priority
No
Question Section Deficiency Description Correct Action Plan
Estimated
Finish Date
Due
Date
Quality System 1Does factory have ISO 9001 or equivalent
registration/status and certification year
provided? Provide copy of ISO or equivalent
registration
1.1 Management
Responsibility
ISO9001-2008 quality system is running, not
certified by 3rd party company.
ISO 9001-2008品质系统没有1、公司没有进行ISO 9001-2008的质量管理体系的认
证，但我们每年都会通过Target、雅芳、利丰的第三
方品质验厂审核。
2016/11/18
Quality System 1Are critical process points identified? 1.1 Management
Responsibility
No. They have QCP- quality control plan, but
there is no CTQ process identified. Intertek QMC
explained the specific requirement of the CTQ
process. <Refer to photo A section>
有品质控制计划，但没有测试控制品质识别
流程。
ITS 解释具体的测试要求
1、因公司当初设定的生产质量控制计划表里没有更
准确的列入重要控制点，现已按照Lenox的品质系统
要求，重新在生产质量控制计划表里增设了重要控制
点。
2016/11/18
Process control 1Is in-process inspection and testing clearly
defined and followed?
1.5 In-Process
Inspection & Testing
IPQC Work instruction is not provided to IPQC.
Need to be provided to IPQC
one container of WIP ( work in progress) messy ,
parts are piled together. <Refer to photo A
section>
制程检验工作指导书未提供给IPQC。
需要提
供给IPQC
1、由于公司管理的疏忽而没有把工作指导书交给
IPQC，而是放在品质主管处。
现已更改并发放到一
楼前段及后段IPQC的工作夹里，同时要求在检查时
随身携带。
2016/11/18
Final Inspection & Testing 1Do final inspection or performance tests
cover all aspects of the product to ensure
defect-free coverage?
1.6 Final Inspection &
Testing
Yes, inspection covers all aspects of product,
The Lenox quality manual is not passed to the
factory. Intertek QMC passed and explained the
requirement to the factory during visit.
LENOX品质手册未给到工厂。
ITS 已经给到
并解释在认证期间
1、由于客户未在审核前提供LENOX品质要求给到公
司，但在审核当天已交到业务及行政部门并已存档。
2016/11/18
Issues and Corrective Actions 1Does the procedure for nonconforming
products cover the nonconforming products
at all stages in the factory?
1.8 Issues and
Corrective Actions
electroplate supplier CAP is missed. But it is with
high reject rate, need to follow up with formal
CAP. <Refer to photo A section>
电镀供应商CAP没有，但是拒收率罗高，需
要跟进正式的CAP
1、由于早期只按公司的“合格品入库单”填写，而
没有要求电镀厂对不良率过高的问题填写供应商
CAP，并跟进执行CAP的最终改善，现已要求按此方
式来控制产品品质。
2016/11/18
Issues and Corrective Actions 1Is there adequate test equipment to meet all
test items required by customer?
2.1.1 General some of the old reports are checked on site. It was
at the design stage only , outside lab test. For the
repeated orders, there is no physical test, only
client's request of the chemical test done.
工厂看到一些旧的检查报告，但仅仅在设计
阶段，外部测试，翻单没有物理测试，仅仅
客户需求化学测试被测
1、现有要求品质部作内部的物理测试（摔箱测试、
百格测试、拉力测试）并作记录。
2016/11/18
Issues and Corrective Actions
1Is test plan/frequency clearly identified and
agreed by customer? Is sample size defined?
When to test?
2.1.1 General Factory followed the client's requirement for the
product test. Factory does not have an internal
test plan for process, just rely on the supplier's
regulation compliance report.
工厂跟进客户需求为产品商量试，工厂没有
内部测试计划，仅仅依赖于供应商的审核报
告1、现有要求品质部作内部的物理测试（摔箱测试、
百格测试、拉力测试、）并作记录。
2016/11/18 Eddy Ge
Winkuan Metals Technology Co.,Ltd
Shuan Park,Shutian,Humen,Dongguan. China
Oct 25&26, 2016
Lenox quality1Lead and Cadmium Extraction Limits Test 2.1.1 General factory has the outside lab test reports done. And
1Is deformation checked and controlled? 3.6 Epoxy before epoxy, the parts are 100% inspection. But。