Information technology: effects on communication in the businessworldNowadays, the information technology has changed many aspects of the world. Through the use of information technology, people can get many benefits from it. As a result, the information technology makes the communication in the business world more easily, and convenient. In particular, the business world is undergoing big change by the information technology.This essay will argue that information technology affects the communication in the business world on both positive and negative aspects. One positive aspect is that the intelligent software has a great effect on office communicate. In addition, there are many business people use the mobile phones in the office for commercial activities. What’s more, the connectivity and accessibility influent people adopt Internet-based business to business electric commerce. And the web technology is widely used in the business world, it provides some new ways for people to do business, and people can invest and shopping online. Although people benefit from the Internet a lot, at the meantime, people will also suffer from some risks. The information technology may cause some problems which can make the business people sustain heavy losses.The information technology produces intelligent software which has a great effect on office communication. Business people can share and manage information more easily by using the intelligent software. This kind of intelligent software includes chattool software which allow people chat in the computer and video software which allow staffs communicate in different places without face to face. Some intelligent software even can let people have a meeting in a distance. Macpherson (2002 pp.1-2) states that ‘intelligent software is set to revolutionise office communications, especially our ability to share and manage information, by drawing together resources within a company and over the internet’. The intelligent software achieves the goal that business people can communicate freely in the office no matter where the staffs are. It makes the office communication easier than ever before.Nowadays, there are many business people use the mobile phones in the office for commercial activities. And there are numerous business people using text messaging to communicate with customers. Through the mobile phones, business people can get information and make decisions in any place and at any time. The business people can communicate with customers wherever and whenever they are. The information technology is making a difference on the business communication. Business people can make decision in any place. Harmes (2004) explains that ‘decisions can be made using up-to-date information, and the business person is always in touch with the needs of customers’. In this form of modern communication, business people can save much time when they communicate and the teamwork will be improved and the productivity will be increased. The mobile phones offer convenience to the business people to do business.The connectivity and the accessibility influent people adopt Internet-based business to business electronic commerce. Electronic commerce develops quickly in the recent years because of the connectivity and the accessibility. Connectivity to the Internet can provide companies a possibility to build global operations. Companies using the Internet can easily get and share information, immediately communicate production and delivery plans. Nowadays, there are many companies using Internet to share and exchange information, materials and schedules in different places. Internet connectivity has created new business models which concentrate on the trend of outsourcing and the requirement to create a cooperation environment among trading partners. Khalid (2010) claims that ‘Companies utilizing the Internet can easily access and distribute information, instantly communicate production and delivery schedules, and jointly monitor order fulfillment and shipment information’. The connectivity and the accessibility make the electronic commerce of the companies more effective and faster. It can promote the development of the electronic commerce.The web technology provides some new ways to do business, and people can invest and shopping online. Such as, customers can buy the movies with low prices in the online movie stores, and the online movie stores and the online grocery stores can also deliver the products customers order online. Buying things on the Internet is cheap and convenient. People do not need to go outside to choose goods, and all they need to do is to click the mouse. The web technology also makes a possibility for people to buy a variety of secondary products on cyber shopping malls. Chatterjee andSambamurthy (1990 pp.126-131) consider that ‘electronic retailing, investing, reselling and shopping are some examples of how the web technology has transformed traditional ways of doing business’. Because of the development of web technology, a large number of online shops have come up. The web technology has transformed the traditional ways of doing business.Although the information technology alters the business world a lot, at the meantime, people will also suffer from some risks. Some criminals or the hackers will make use of illegal methods to rush into other computers to gain secret information. This phenomenon will make the companies suffer from heavy losses if the companies’ business secrets are divulged. Dearne (2003) points out that ‘the scams are generally designed log-ons and passwords, account details and credit card information’. The business scam is also a big problem caused by the information technology. It may make the company go bankrupt or some other disasters. In addition, the Internet and the emails and other baleful software can spread some viruses which can harm the computers and steal some secret information.This essay has argued that the information technology affects the business world in many aspects. These impacts include positive aspects and negative aspects. The intelligent software can convey information easier between staffs in the office. And business people use the mobile phones to communicate with their target customers. It brings many benefits for both business people and customers. In addition, theelectronic commerce is developing rapidly because of the information technology. What’s more, the information technology provides many new ways for people to do business. However, the information technology also produces some drawbacks. Some hackers and criminal may put the viruses or baleful software into the Internet to steal some useful information.List of referencesChatterjee, Dbabroto and Sambamurthy, V (1990) ‘Business Implications of Web Technology’, Electronic Markets, pp.126-131Dearne, K 2003, ‘Smart cards on the way as credit fraud increases’, The Australian, 20 MayHarmes, B 2004, ‘Communication in the 21st century: the versatile mobile phone’, Communication Processes Study Book, Distance and e-Learning Centre, USQKhalid, S. Soliman 2010, ‘Internet-Based Business-To-Business Electronic Commerce: A Cio’s Perspective’, Information Systems Management, 3 NovemberMacpherson, S 2002, ‘Business without boundaries’, The Australian, 20 August, pp.1-2。