空乘常用英语：乘客与飞机工作人员international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员flight engineer 飞行机械师stewardesscabin attendantair hostess 女乘务员空中小姐steward 男乘务员purserchief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员Main Facilities in the Airport机场主要设备aerodromeairport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库emergency service 急救站localizer 航向信标台定位信标weather office 气象站runway 跑道taxiway 滑行道parking bay 停车位置maintenance area 维修区terminal departure building 机场大厦候机楼international departure building 国际航班出港大厦seeing-off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅telephonetelegramfax room 电话电报传真间stand-by ticket counter 补票处flight inＦＯＲＭation board 航班显示板check-in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局（警察局）boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯elevator （升降式）电梯movingautomatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department 配餐供应部门duty-free shop 免税商店airtelairport hotel 机场宾馆VIP room 贵宾室main lobby 主厅freight buildingcargo centre 货运大厦货运中心security centre 保安中心imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第18号登机桥bosrding gate besides No.16 第16号以外登机桥inＦＯＲＭation counteroffice 问询处lavatory 卫生间international arrival building 国际航班到达大厦taxi stand 出租汽车站demestic connection counter 国内线联运柜台hotel and limousine service 旅馆及机场交通服务处limousine stand 机场交通车站waiting room 休息室exchange and tax payment 兑换及付税Customs personnel 海关人员Customs inspection counter 海关检查柜台baggage claim area 行李认领区immigration control 入境检查plant quarantine 植物检疫animal quarantine 动物检疫connection counter 联运柜台arrival lobby 入境旅客休息室security check station 安全检查站A passenger doesn“t take the seat assigned him.）SExcuse me，sir.May I see your boarding passP1According to my seat number.I think maybe I ought to be seated in the middle of the cabin.But since I got up this morning，I“ve got a slight headache，and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be possible for me to sit hereSI appreciate your problem.But you should be seated in the assigned seat，in order to ensure proper weight and balance for the aircraft when it takes off.Would you please go back to your assigned seat for the time beingAfter it takes off，you may return to this seat.p1OK，I see....p2Excuse me，Miss.Do you mind if I ask you a questionSGo ahead.P2The man over there is a friend of mine.I wonder if I could sit next to him.SWell.Let me try to talk with the girl beside him to change the seat with you.Follow me ，please. May I trouble you，MissThe man over there woule like to sit together with the passenger here.Would you be kind enough to chenge to another seatP3OK，no problem.SThank you，Miss.p2Thanks a lot.SYou“re welcome.1、Would you like to read these news papers or magazines您想看这些报纸或杂志吗2、Would you like anything to drink first您想先喝点什么3、Here is today““s menu．what would you like to have这是今天的菜单，你想吃些什么4、Thank you for waiting sir．Here you are．Anything more谢谢，让您久等了。
这是您的饭和咖啡，还要点什么5、How about the sweet6、May I clear up your table now现在可以收拾您的桌子吗7、Are you going to study there or just for sight seeing你是去学习还是只去旅游8、The flight has been delayed because of bad weather．由于天气恶劣，航班已经延误。
9、We can““t take off because the airport is closed due to poor visibility.由于低能见度，机场关闭，我们不能起飞。
10、Our plane is bumping hard．please keep your seat belt fastened。
我们的飞机颠簸得厉害，请系好安全带。
Before Take-Off起飞前1. Morning，madam（Sir）. Welcome board!早上好，女士（先生）。
欢迎登机！2. May I introduce myself，I““m ___，the chief purser ofthis flight.请允许自我介绍。
我叫___，本次航班的乘主任务长。
3. Morning，sir. Welcome aboard. Business class or economy早上好，先生。
欢迎登机。
坐公务还是经济舱？4. Follow me，please. Your seat is in the middle of the cabin.请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ Here you are，sir.是左边靠走廊座位------这是您的座位。
6. I’m afraid you a re in the wrong seat. 20C is just two rows behind on the other aisle.恐怕您坐错位子了，20C正好在那边走廊的后二排。
7. Excuse me for a second，I’ll check.请稍等一下，我查查看。
8. The plane is about to take off. Please don““t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。