黑龙江宁安市2017高考英语九月阅读理解选练阅读理解。
阅读下列短文, 从给的四个选项 (A、B、C和D) 中, 选出最佳选项。
【2014·枣庄高三模拟】If you choose only to complain and escape from a misfortune，it will always follow you wherever you go.But if you decide to be strong，the hardship will turn out to be a fortune on which new hopes will arise.In an accident，a boy lost both his arms and his father—who was the main source of support for the family.Since then，he has had to depend on the arms of his younger brother.For the sake of taking care of him，his younger brother became his shadow，never leaving him alone for years.Except for writing with his toes，he was completely unable to do anything in his life.As the two brothers grew up together，they had their share of problems and they would often quarrel.Then one day，his younger brother wanted to leave，living his own life，as many normal people do.So he was heartbroken and didn’t know what to do.A similar misfortune befell a girl，too.One night her mother，who suffered from chronic (慢性的) mental illness，disappeared.Her father went out to look for her mother，leaving her alone at home.She tried to prepare meals for her parents，only to overturn the kerosene light on the stove，resulting in a fire which took her hands away.Though her elder sister who was studying in another city，showed her willingness to take care of her，she was determined to be completely independent.At school，she always studied hard.Most of all she learned to be selfreliant.One day，the boy and the girl were both invited to appear on a television interview program.The boy told the TV host about his uncertain future at being left on his own，whereas the girl was full of enthusiasm for her life.They both were asked to write something on a piece of paper with their toes.The boy wrote：My younger brother’s arms are my arms；while the girl wrote：Broken wings，flying heart.1．What attitude s hould we take towards a misfortune in the author’s opinion?A．Trying to find an escape from it.B．Facing it bravely with a positive mind.C．Asking for help from your relatives.D．Ignoring it and living a normal life.2．After the accident，the boy________.A．decided to live with his brotherB．learnt to do things with his toesC．made a living all by himselfD．depended wholly on his brother3．Which of the following is true of the girl?A．She lost her mother in an accident.B．Her sister took good care of her.C．She was optimistic and full of courage.D．She led a poor life with her father.4．What did the girl mean by “Broken wings，flying heart”？A．Never give up hopes in face of hardship.B．It’s not easy for her to live a normal life.C．If a bird loses its wings，it cannot fly.D．If you lose your hands，your life will be hard.5．How does the author develop the text?A．In the order of time.B．By making a comparison.C．By listing facts.D．In the order of importance.语篇解读本文为一篇夹叙夹议文。
作者通过对比两个有相似遭遇的人的不同结果，说明了人只要坚强，就会战胜困境，使不幸转化为幸运。
1．解析：推理判断题。
根据第一段第二句可知，只要有积极的心态，学会坚强，勇敢地面对困境，不幸就会转化为幸运。
答案： B2．解析：细节理解题。
根据第二段第二句和最后一句“Except for writing with his toes，he was completely unable to do anything in his li fe.”可知，自从他遭遇事故后，小男孩一直以来完全依靠弟弟的帮助来生活。
答案： D3．解析：推理判断题。
根据第五段内容和最后一段第二句中的“whereas the girl was full of enthusiasm for her life.”可知，小女孩面对不幸没有选择放弃，而是去学会自立，努力学习，并对生活充满热情。
由此可知，小女孩很乐观，很勇敢。
答案： C4．解析：句意理解题。
结合小女孩的不幸遭遇和她的现状可推知，本句话的字面意思为：尽管失去双翼，但思想仍要飞翔。
即虽然面对困境，但是对生活不能失去希望和信心。
答案： A5．解析：篇章结构题。
通读全文可知，文章通过对有相似遭遇的两个人的不同结果进行比较，说明了本文的主题。
答案：B。
【2016届石家庄市高中毕业班质量检测（二）试题】阅读理解。
阅读下面短文，选择最佳答案填空。
C You use her as a shoulder to cry on. She texts you back with casual jokes. But she, Xiaoice, is only a virtual chatbot.Xiaoice, Micr osoft’s latest artificial intelligence robot, was briefly released in 2014, and returned to WeChat in 2015, where she became a big hit. Millions of young Chinese now exchange messages with her daily, The New York Times reported. On WeChat, Xiaoice is an official account. After following it, users can start text-based conversations with Xiaoice.“Her incredible learning ability was why people loved to talk with Xiaoice,” Liu Jinchang, a researcher at High-tech Research and Development Center under the Ministry of Science and Technology, told China Daily. Apart from her ability to identify photos and send emojis (表情符号) in conversations, Xiaoice gains 45 percent of her knowledge from interacting with users, China Daily reported.Chatbot programs first appeared in the mid-1960s in the US. Driven by top tech companies, they are becoming smarter and more common. For instance, IBM’s latest artificial intelligence program served as an academic consultant at Australia’s Deakin University, answering studen ts’questions about course schedules and financial aid. Apple’s Siri and Amazon’s Alexa have been used as voice assistants who can read news, play music and even make jokes for their users. These programs are expected to move beyond smartphones, into televisions, cars and living rooms, The New York Times pointed out. However, it may take decades before scientists develop a “Samantha”, the advanced chatbot seen in the fiction film Her. In the film, Samantha sparks a romantic relationship with her user played by US actor Joaquin Phoenix. Many viewers were enthusiastic about this fantasy of virtual soul mates.1. What does the underlined part in paragraph two mean?A. She became a best seller.B. She became very powerful.C. She became a money maker.D. She became very popular.2. Which of the following can Xiaoice do?A. Do housework.B. Spread messages.C. Identify various photos.D. Read news to its users.3. Which company’s chatbot program can act as an academic consultant?A. Microsoft.B. IBM.C. Apple.D. Amazon.4. What can be learned from the last paragraph?A. Chatbots mainly run on smartphones now.B. It’ll take decades to apply chatbots to cars.C. Samantha is played by a US actor in the film.D. The film Her doesn’t interest many audience .参考答案、DCBA阅读In a world with limited land, water and other natural resources (资源), the harm from the traditional business model is on the rise. Actually, the past decade has seen more and more forests disappearing and the globe becoming increasingly warm. People now realize that this unhealthy situation must be changed, and that we must be able to develop in sustainable (可持续的) ways. That means growth with low carbon or development of sustainable products. In other words, we should keep the earth healthy while using its supply of natural resources.Today, sustainable development is a popular trend in many countries. According to a recent study, the global market for low-carbon energy will become three times bigger over the next decade. China, for example, has set its mind on leading that market, hoping to seize chances in the new round of the global energy revolution. It is now trying hard to make full use of wind and solar energy, and is spending a huge amount of money making electric cars and high-speed trains. In addition, we are also seeing great growth in the global markets for sustainable products such as palm oil (棕榈油), which is produced without cutting down valuable rainforest. In recent years the markets for sustainable products have grown by more than 50%.Governments can fully develop the potential of these new markets. First, they can set high targetsfor reducing carbon emissions (排放) and targets for saving and reusing energy. Besides, stronger management of public resources like forests can also help to speed up the development. Finally, governments can avoid the huge public expenses that are taking us in the wrong direction, and redirecting some of those expenses can accelerate the change from the traditional model to a sustainable one.The major challenge of this century is to find ways to meet the needs of a growing population within the limits of this single planet. That is no small task, but it offers abundant new chances for sustainable product industries.1. The traditional business model is harmful because of all the following EXCEPT that .A. it makes the world warmerB. it consumes natural resourcesC. it brings severe damage to forestsD. it makes growth hard to continue2. What can we infer from Paragraph 2?A. China lacks wind and solar energy.B. China is the leader of the low-carbon market.C. High-speed trains are a low-carbon development.D. Palm oil is made at the cost of valuable forests.3. To fully develop the low-carbon markets, governments can .A. cut public expensesB. forbid carbon emissionsC. develop public resourcesD. encourage energy conservation4. We can learn from the last paragraph that businesses have many chances to .A. develop sustainable productsB. explore new natural resourcesC. make full use of natural resourcesD. deal with the major challenge5. What is the main purpose of the passage?A. To introduce a new business model.B. To compare two business models.C. To predict a change of the global market.D. To advocate sustainable development.【参考答案】72.1-5 BCDAD阅读In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest(投资)a lot of money in information technology and staff training in order to cope with the “phone rage” —caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.“Many people do not like talking to machines, “ says Dr. Storey, Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you that you can trust them—the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”Recommended ways of creating customer delight include: under-promising andover-delivering(saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher(购物礼券) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel” ), and possible solutions(replacement, compensation or whatever fairness suggests best meets the case).Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.For British Airways staff, a winning telephone style is considered vital in handing the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a“we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.Customer care is obviously here to stay and it would be a foolish company that used slogans such as“we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.1. We can learn from Paragraph 2 that .A. complaining customers are hard to satisfyB. unsatisfied customers receive better serviceC. satisfied customers catch more attentionD. well-treated customers promote business2. The writer mentions“phone rage” (Paragraph 3) to show that.A. customers often use phones to express their angerB. people still prefer to buy goods onlineC. customer care becomes more demandingD. customers rely on their phones to obtain services3. What does the writer recommend to create customer delight?A. Calling customers regularly.B. Giving a“thank you” note.C. Delivering a quicker service.D. Promising more gifts.4. If a manager should show his empathy(Paragraph 6), what would he probably say?A. “I know how upset you must be.”B. “I appreciate your understanding.”C. “I’m sorry for the delay.”D. “I know it’s our fault.”5. Customer delight is important for airlines because .A. their telephone style remains unchangedB. they are more likely to meet with complaintsC. the services cost them a lot of moneyD. the policies can be applied to their staff6. Which of the following is conveyed in this article?A. Face-to-face service creates comfortable feelings among customers.B. Companies that promise more will naturally attract more customers.C. A company should promise less but do more in a competitive market.D. Customer delight is more important for airlines than for banks. 【参考答案】73.1-5 DCCAB 6 C。