Your prompt and favorable attention to my inquiry would be highly appreciated.
Please render me some valuable advice which is conducive to my final decision.
? describe the book you want to borrow,
? specify by when the book will be returned, and
? express your gratitude.
? 道歉信。 开头：简单交代对何事进行道歉。
正文：解释事情发生的原因，消除误会或矛盾。
I hope that the above situation will be improved as soon as possible.
If it is not properly settled, I would ask you to give my money back, or I would complain to the
company.
Could you tell me what I have to do to
…
It is sincerely requested that you
…
My first question is that
…
Should I need to send further materials, please let me know.
I am looking forward to a favorable reply at your earliest convenience.
应注意：
? 请求内容 /信息一定要详尽，具体。
? 语气要客气，委婉。
? 语言直接，具体，简明。
Ex2. For some reason, you need to borrow a book from a classmate. Write a letter to him or her to
It is my fault.
I am to blame for this unpleasant thing.
Please pardon/excuse/forgive me.
I sincerely hope that you will kindly accept my apologies.
I will try my utmost not to make such a stupid mistake again.
…．
I am writing in the hope that you can
…
I am writing because I would like to
…
Needless to say, your approval of my request will be beneficial not only to myself but to the
… , calling for some remedial action. …
I am totally/completely disappoint ed/upset to find
…
I find it awful/quite distressing that
…
My experience in … on… (date) shocked me. I can hardly put up with it.
? 事情原委要解释清楚。
? 说明情况与理由，实事求是，简明扼要。
? 态度诚恳。 ? 用词委婉，语气温和，得体。
Ex.
You have invited a friend over to have dinner with you one night, but just before the dinner you
I am writing to you to complain about
…．
I am writi ng to express my dissatisfaction with/at I beg to call your attention to the fact that
… …
I wish to refer you to an incident which occurred I very much regret to have to inform you that
I am writing to complain about/of the poor service at your restaurant. ? 结尾段
发出请求： I am looking forward to your prompt reply.
Please reply to us at your earliest convenience. 表达歉意： once again, I am sorry for any inconvenience caused.
结尾：再次表达谢意，提出回报希望。
常用句型：
I am grateful/thankful to you for
…
I am much obliged to you for your help.
I shall always appreciate the assistance you have given me.
四．信件
? 开头与结尾用语 开头：Dear Sir, Dear Madam, Dear sir or Madam, Dear President, Dear Sales Manager, Dear Dean,
Dear Professor, To whom it may concern, Dear Mr. Smith, 结尾： Yours faithfully, Yours truly, Yours, Yours sincerely, Best regards, Best wishes, lovingly
If additional information is required, please advise me at your early convenience.Should I send
you copies of my qualification in advance?
I would be much obliged to you if you could let me know the procedures I have to go through.
I am a student at your college, enrolled in the computer course. 致谢： Thank you for your invitation to the international medical conference on October 11.
I trust the settlement of the matter will meet your wishes.
I hope you will kindly forgive my lapse of attention.
I am so sorry to have put you to/into so much trouble. 应注意：
There are some problems with the
… that I wish to bring to attention. For one thing, there is
For another, … ..
I can hardly stand/bear/tolerate/put up with it any more.
received an urgent phone call from your office and you had to leave immediately. Write
? 感谢信 开头：表达谢意，提及受到的帮助。
正文：回忆该帮助，高度评价 /赞扬对方，表达当时的心情感受。
Thank you for your letter dated October 11. 解释写信原因： I am writing to advise you for the loss of my credit card.
I ’ d like to inquire about course details.
I sincerely hope you understand that I offended you quite unintentionally.
I believe you can understand that I have not intended to hurt you.
I owe you an apology.
Consumer ’ s Association.
I request you to be kind enough to solve the problem as soon as possible. 应注意：
? 礼貌用词，不能过激。
? 提出希望 /要求，句型要多样化。 ? 反映问题集中，不要联想其他。
yours, sincerely yours,
? 正文第一句 朋友： Hi! How are you?
Hello! I hope everything is fine.
Hi! How is everything going? 如不认识： I was a guest at your hotel from June 25 to 28.
2
结尾：再次表示遗憾何歉意，表明愿意补救的愿望，提出建议或安排。
常用句型：
I must apologize to you for