1.What are the main characteristics of mass tourism in the period of tour guide service?The tour guide occupation liberalization ；The tour guide service commercialization；The tour guide service standardization。

2.Which three changes has the emergence and development of tour guide service undergo?From a single guide to the multiple function service；From the non-professional to professional；From free to standardization。

3.What do the scope of tour guide service mainly includes？Tour guide service；Life service；Security service；Consulting service。

4. What is the principle of tour guide service?Safety first；Tourism is supreme；Protect the legitimate rights and interests of tourists；Equal courtesy；Equal courtesy。

5. What are the properties of tour guide service？Economy；Service；Culture；Social；Foreign publicity。

6. What are the characteristics of tour guide service？Strong independence；Combination of brain height；The complex；Cross culture；Close contact with the service object。

7. What is the role of tour guide service?？Link function；Publicity and feedback effect；The realization of economic benefit。

8. What is the development trend of tourism activities?The individual tourists replace team tourists and become the main tourist；The diversification of tourism demand；Tourism service facilities become more perfect；The impact of information technology on tourism is more significant；Tourism activity is more in line with the requirements of sustainable development。

9. What is the development trend of tour guide service?The content of knowledge；The means of high technology；The diversity of the tour guide method；The tour guide service more humane。

10. What is the main duty of all to accompany?The implementation of tourism planning；Liaison work；Organization and coordination；To maintain security, deal with the problem；Propaganda, research。

11. What is the main duty to local guide？Arrange tourism activities;；Do reception work；The guide；Maintain safety '；To deal with the problem。

12. What is the main duty about overseas tour?Introduction；Accompanied；Monitoring the implementation of tourism contract；Organization and unity；Liaison work。

13. Excellent quality of tour guide occupation in which several major performance?Patriotic and enterprises；Due diligence work；Abide by the law；Rigorous behavior。

14. What kind of knowledge structure should The tour guide have？Language knowledge；Historical Geographical and cultural knowledge cultural knowledge；Knowledge of policies and regulations；Psychology and aesthetics knowledge；The knowledge of political economy and social；Travel knowledge；International knowledge；Local knowledge。

15. What areas do the excellent working ability mainly embodied in？Language expression ability；Organization and coordination ability；Public relations ability；The ability to deal with the problem。

16. What methods do countries to strengthen the management of tour guides？Develop tour guide service standards；Improve the supervision and management system；Establishment of tourist service quality system assessment and complaints system；The implementation of tour guide training and examination system。

17. What are the methods of tour guide service collective collaborative working?The initiative for the parties to cooperate；All parties to respect the rights and interests；Establish friendship relations；Respect each other, learn from each other, to call for responsibility。

18. What service ready of reception include？Familiar with the reception tasks；To implement reception；Material preparation；The preparation of language and knowledge；Image preparation；Psychological preparation。

19. Before the tour groups to arrive，what reception should tour guide do？The reception of vehicle；Master telephone；Implementation of the housing and dining；To understand unfamiliar sights。

20. On group before, what are the main contents of the guide material ready?Personal belongings, such as identity cards, card guides, tour guide flag, mobile phone, loudspeakers and battery；The reception team activities, such as reception task book, ticket statements, engagement plate, advance the mission section, transportation etc.；according to the group number to tourist items, such as tourist cap, badges, tour guide maps or other tourist souvenirs。

21. The tour guide should be prepared to what language and knowledge before the group?According to the reception plan visit project, focus on the translation of the good foreign language and the data preparation；The professional requirements of the reception team, to do a good job in the relevant professional knowledge of vocabulary preparation；On the current hot topic, major domestic and international news, tourists may be interested in the topic of preparation。