1. 主动联系采购商Dear Sirs: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sirs: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Gentlemen: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.4. 如何讨价还价Gentlemen: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5. 通知已开立信用证Dear Sirs: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely6. 请求信用证延期Gentlemen：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely7. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely邀请与答复Invitation and ReplyDear Mr. / Ms,We should like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully尊敬的先生/小姐，在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的详情我们一周内将寄给你。
希望不久能收到你的来信，并能来参加。
您诚挚的肯定答复Dear Mr. / Ms,Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr. Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully尊敬的先生/小姐，感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。
我们乐于参加并计划展示我们前几年生产的电子设备。
李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。
你诚挚的否定的答复Dear Mr. / Ms,Thank you very much for your invitation to attend the 2000 International Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully尊敬的先生/小姐，非常感谢您邀请我们参加2000国际商品交易会。
由于我们将于同一时间到你市新开一家维修店，非常抱歉我们不能前去。
希望以后在某些场合见到您。
您诚挚的外贸中经常收到的邮件分类在开展国际贸易网络营销中，如果你开展了一系列的网络推广工作，你就会不断地收到形形色色的电子邮件。
在这些邮件中，就会有一部分就是你所期盼的询盘邮件，而询盘邮件的质量也是有很大地差别的。
对询盘邮件进行分类和筛选，并将你最好的资源投入到真正的潜在客户身上，这会大大提高你的工作效率。
1、寻找卖家型：这种类型的询盘人，正在寻找你所提供的产品(或类似的产品)，他们正在执行着采购计划。
他们也在为完成采购任务而奔忙。
他的询盘最大的特点是：目标明确(例如，有品名、要货数量、交货条款等)，信息全面(例如，有公司名称、地址、电话、传真、联系人等)，询问专业，问题详尽。
你的及时回复无疑是雪里送炭。
对于这类询盘要高度关注，及时、准确、全面、专业的答复和有竞争力的报盘是达成交易的关键。
2、准备入市型：这种类型的询盘人，也许他在他所在的国家已经有经营经验，但对你的产品还不够了解;也许他的客户已经到他这里询盘;也许他已经知道通过进口你所提供的产品，可以获得较好的利润……。
总而言之，他们已经准备和你做生意，但还许多具体问题还须解决。
他们是新手。
在这类人的询盘中，一般信息比较全面(例如，有公司名称、地址、电话、传真、联系人等)。
但你从所提问题的专业化程度，可以对其做出判断。
这类客户是你的潜在客户，他们需要你的培育。
耐心、专业的回答和恰当地跟踪，有利于不断培养他对你的信任，不断增强他和你做生意的信心。
3、无事生非型：现在有很多在线交易市场或其他的贸易平台，为了便于用户查询，他们都提供了一种组合查询的功能。
用户使用这种功能，只要在他感兴趣的产品后点击选上，就可以给供方发去标准格式的询盘邮件。
这虽然是个好办法，但给一些无事生非者也提供了方便，他们毫不费力地选择后，你就可以收到他的一个很象样的询盘。