《导游接待英语》课程教学大纲一、课程基本信息1．课程编号：090213382．课程名称：导游接待英语3．英文名称：English for Tour Guides4．课程简介：该课程在于使学生了解导游服务的基本内容，包括导游“吃、住、游、购、娱”全程服务标准、欢迎词、欢送词、线路设计、途中讲解、景点讲解等；同时教授了问答法、分段讲解法、虚实结合法、制造悬念法等10种景点讲解方法，加深学生对导游业务知识的了解，培养学生跨交际能力。
导游接待英语这门课程使用《导游情景英语》这一教材，教材分为10个单元，每个单元分为3个小部分，包括背景知识介绍、对话和例句分析。
全书附有光盘、听力文本和参考答案，便于学生课后操练，巩固学习成果。
该课程是一门实用性很强的课，学生通过学习不仅提高口语，能进行简单的涉外导游工作，同时扩大知识面，不断完善认知结构，为学习专业课程和从事涉外导游工作奠定基础。
二、课程说明1．教学目的和要求：1)．培养学生的基本知识。
了解并掌握涉外导游的基本知识体系。
2)．培养学生的基本技能，掌握涉外导游基本用语，能在今后的涉外导游工作中熟练的运用。
2．先行课程：无3．周课时、总学时：2/324．开课学期：第三学期5．教学方法：讲授、情景再现。
6．考试方法：考勤占10%、平时作业20%、课堂表现20%、期末考试占50%。
7．实验、实习、作业：课堂讨论、对话。
8．教材：《导游情景英语》，牛百琳，高等教育出版社，2010。
9．教学参考资料：《涉外导游零起点》，刘哲，何琳，天津科技翻译出版社，2009.《涉外导游英语》，梁悦，蔡龙文，北京师范大学出版集团，2010.《导游英语》，朱华，高等教育出版社，2010.三、课程内容与教学要求Unit 1 Meeting the Tour Group一、教学要求：掌握基本的导游接站基本英语用语、欢迎词，并在实际工作中熟练运用。
二、教学重点：Know-how for Tour Guides of meeting the tour group教学难点：Welcome speech三、授课时数：理论4学时四、教学内容：Unit 1 Meeting the Tour GroupPart A Know –how for Tour Guides1、Preparations for Meeting the Tour Group2、Meeting Tourists at the Airport3、Additional Tips Tour GuidesPart B Listening ComprehensionSection 1 The Temple of EarthSection 2 The Tian’anmen SquarePart C Welcome SpeechWelcome Speech by the Local GuidePart D Situational DialoguesThe Great WallPart E Introduction to Tourist SitesThe Former Imperial PalacePart F Optional Exercises1．Translation2．ABC About the Chinese CultureUnit Five Hotel Check‐in—Travel in Anhui一、教学要求：掌握入住酒店的基本用语，在实际工作中熟练运用。
二、教学重点：The dialogue of hotel check-in教学难点：The dialogue of hotel check-in三、授课时数：理论4学时四、教学内容：Unit Five Hotel Check‐in—Travel in AnhuiPart A Know‐how for Tour Guides1．Hotel Check‐in2．Room Standard3．Additional Tips for Tour GuidesPart B Listening ComprehensionSection1 Bao Gong’s Memorial HallSection2 XidiPart C Situational DialoguesMount HuangPart D Introduction to Tourist SitesMount JiuhuaPart E Methods of IntroductionMethod of Question‐and‐answer IntroductionPart F Optional Exercises1．Readings—Hongcun2．Translation3．ABC About the Chinese CultureChinese BuddhismUnit Six Foods and Beverages—Travel in Jiangsu一、教学要求：掌握用餐的英语基本用语，在实践工作中熟练运用。
二、教学重点：The dialogue of dishes教学难点：The dialogue of dishes三、授课时数：理论4学时四、教学内容：Unit Six Foods and Beverages—Travel in JiangsuPart A Know‐how for Tour Guides1．Changing Dishes2．Unwilling to Have Meals Together3．Additional Tips for Tour GuidesPart B Listening ComprehensionSection1 Dr．Sun Yat‐sen’s MausoleumSection2 Nanjing MuseumPart C Situational DialoguesZ houzhuangPart D Introduction to Tourist SitesZ huozheng GardenPart E Methods of IntroductionMethod of Introduction with a Focus on Key EventsPart F Optional Exercises1．Readings—Li Garden2．Translation3．ABC About the Chinese CultureChinese GardensUnit Three On‐the‐way Introduction—Travel in Shandong一、教学要求：掌握在导游实务工作中用英文进行途中讲解的基本用语。
二、教学重点：On‐the‐way Introduction教学难点：On‐the‐way Introduction三、授课时数：理论4学时四、教学内容：Unit Three On‐the‐way Introduction—Travel in Shandong Part A Know‐how for Tour Guides1．On the Way to Tourist Sites2．Taboos of Guiding Service on the Way3．Additional Tips for Tour GuidesPart B Listening ComprehensionSection1 Baotu SpringSection2 Penglai PavilionPart C On‐the‐way IntroductionOn the Way from Jinan to QufuPart D Situational DialoguesConfucius TemplePart E Introduction to Tourist SitesMount TaiPart F Optional Exercises1．Translation2．ABC About the Chinese CultureConfucianismUnit Four Introduction of Tourist Sites—Travel in Henan一、教学要求：掌握在导游实务中用英文进行景点讲解。
二、教学重点：Introduction of Tourist Site s教学难点：Introduction of Tourist Site s三、授课时数：理论4学时四、教学内容：Unit Four Introduction of Tourist Sites—Travel in Henan Part A Know‐how for Tour Guides1．Sightseeing Tempo2．Introduction for Different Tourists3．Additional Tips for Tour GuidesPart B Listening ComprehensionSection1 Yin RuinsSection2 White Horse TemplePart C Situational DialoguesShaolin TemplePart D Introduction to Tourist SitesLongmen GrottoesPart E Methods of IntroductionMethod of Narrative IntroductionPart F Optional Exercises1．Readings—A City Tour of Kaifeng2．Translation3．ABC About the Chinese CultureChinese WushuUnit Ten Shopping—Travel in Sichuan一、教学要求：掌握在导游实务中带领游客进行购物的英文日常用语。
二、教学重点：Tips for Tour Guides on shopping教学难点：Tips for Tour Guides on shopping三、授课时数：理论4学时四、教学内容：Unit Ten Shopping—Travel in SichuanPart A Know‐how for Tour Guides1．Entertainments2．Shopping3．Additional Tips for Tour GuidesPart B Listening ComprehensionSection1 Wuhou TempleSection2 Du Fu’s Thatched CottagePart C Situational DialoguesDujiangyan Irrigation ProjectPart D Introduction to Tourist SitesThe Taoping Qiang Stockaded VillagePart E Methods of IntroductionMethod of Section‐by‐section IntroductionPart F Optional Exercises1．Readings—Sanxingdui Museum2．Translation3．ABC About the Chinese CultureChinese Taoismunit Twelve Sending off the Tour Group—Travel in Guangxi一、教学要求：掌握在导游实务中送别游客的英文用语。