酒店前厅部工作表格集团标准化小组:[VVOPPT-JOPP28-JPPTL98-LOPPNN]
杂项收费单
MISCELLANEOUS VOUCHER
宾客姓名 Guest Name: ______Voucher No.
变更通知单FO4.2
CHANGE NOTICE
客人姓名房间号码日期
REASON:
经手人核准人
PREPARED BY: APPROVED BY:
贷方冲减FO4.3
REBATE CREDIT VOUCHER
宾客姓名房间号码日期
押金收据FO4.4
DEPOSIT RECEIPT
房间号码日期
PAID OUT VOUCHER
宾客姓名房间号码日期
免费房/内部自用房预订单FO4.6 COMPLIMENTARY/HOUSE USE ROOM RESERVATION FORM
免费房/COMPLIMENTARY ROOM /HOUSE USE ROOM
客人姓名公司名称
GUEST NAME COMPANY NAME
抵店日期离店日期
ARRIVAL DATE DEPARTURE DATE
房间类型/房间数量
ROOM TYPE/NO. OF ROOM
早餐/BREAKFAST:午餐/LUNCH:晚餐/DINNER:
特殊安排
SPECIAL ARRANGEMENT
申请原因
APPLY REASON
申请人部门经理总经理
APPLY PERSON DEPT.MANAGER GENERAL MANAGER
输入人/日期
INPUT BY
市场营销部—白前厅部—粉财务部—蓝SALES&MARKETING—WHITE FRONT OFFICE—FINK FINANCIAL--BLUE
临时住宿登记表FO4.7 REGISTRATION FORM OF TIMPORARY RESIDENCE
备注Remarks: 酒店建议宾客,“一切贵重物品请放置在酒店的保险箱内,否则酒店对
个人所有物品的遗失,概不负责。
”
Guests are advised to place all valuables in a hotel’s safety
deposit box facilities available free of charge located with
Front Desk Cashier.
The management will not be responsible for any loss.
付款授权 FO4.8
PAYMENT AUTHORIZATION
本人同意为下列客人支付在沈阳黎明国际酒店期间发生的下列费用:
I agree to be personally liable for the settlement of the charges as
spec Array ifie
d
blow
at
Shen
Yang
Sunr
ise
Inte
rnat
iona
l
Hote
l.
为下
列客
人支
付
For
the
foll
owin
g
gues
t:
姓名
Name 房号 Room No. 日期 Period
由From 至To
由From 至To
由From 至To
由From 至To
由From 至To
所有费用 All charges
某些费用如 Certain specified expenses such as:
如以上客人延期而超出上述日期,请与我联系并获得进一步付款说明:
In the event that the above mentioned guest extends beyonds the specified coverage periods, please contact me for further billing instructions.
我将负担其余费用。
I will be responsible for the charges incurred.
此客人将负担其余费用。
The guest will be responsible for the charges
incurred.
我同意此授权是有效的。
I agree that this authorization is irrevocable.姓名 Name 房号Room
(请用正楷填写Please print in block letter)
客人签名 Guest Signature: 日期Date:
联系电话Contact Tel. NO. 接待员Handled By:
团队资料记录FO4.9
IN HOUSE GROUPINFORMATION 总机 Operator
礼宾部 Concierge
团队代码客房部
Housekeeping
BLOCK NAME 餐饮部F&B
团队名称
GROUP NAME
旅行社 / 公司国籍
AGENT/COMPANY NATIONALITY
领队 / 联系人房间总数
TOUR LEADER TOTAL ROOMS
房型 / 数量查房时间
TYPE/ROOMS / ; / ; / ; / ; / ; / CHECK ROOM TIME
到达日期航班由取行李时间ARRIVAL DATE FLIGHT FROM BAGGAGE DOWN
离店日期航班至离店时间DEPARTURE DATE FLIGHT TO CHECK OUT TIME
房间分配
ROOMING LIST:
备注:
Guide Signature: Contact Tel No.:
FO4.11 FO4.12
CONCIERGE GROUP LUGGAGE REPORT 团队名称:旅行社:
GROUP NAME: TRAVEL AGENT:
团队代码:团队人数:
GROUP CODE: NO.OF PAX:
到达日期:离店日期:
ARR.DATE: DEP.DATE:
行李到达时间:下行李时间:LUGGAGE ARR.TIME: LUGGAGE DOWN TIME:
行李件数:行李件数:
NO. OF LUGGAGE: NO. OF LUGGAGE:
车号:车号:
CAR/VANNO.: CAR/VANNO.:
司机签字:司机签字:DRIVER’SSIGN: DRIVER’SSIGN:
领队签字:领队签字:
T/L SIGN: T/L SIGN:
行李员:行李员:
HANDLED BY: HANDLED BY:
叫早时间:出发时间:
DEPARTURE TIME
LUGGAGE CLAIM No:
姓名
Name
日期
Date
描述
Description
房间号码
Room No.
客人签名
Guest Signature
服务员署名
Concierge Signature
日付时间
Date Time
行李寄存单
LUGGAGE CLAIM No:
姓名
Name
日期
Date
描述
Description
房间号
Room No.
客人签名
Guest Signature
服务员署名
Concierge Signature
日付时间
Date Time
FO4.18
本人授权xxxx酒店礼宾部为我买如下药品:
由此而产生的任何副作用,沈阳黎明国际酒店礼宾部将不予承担任何责任。
特此声明。
日期:
房号:
宾客签字:
经办人:
I accept that Shenyang Sunrise International Hotel buy the
following medicine:
Understanding that the Shenyang Sunrise International
Hotel no responsibility for any side effects that this
medicine may have.
Date :
Room No :
Guest Signature :
Staff :
第三节商务中心与总机工作表格
总机叫醒服务登记表 FO4.19
MORNING CALL RECORD FORM
团队电话线控制单
叫醒时间确认表
通知人:受理人:。