Business terms and expressions
31. 32. 33. 34. 35. 36. quality of the teaching flexibility career preparation share second place with availability of subjects electricity rate; running cost; tuition fee; fare (taking public transport） tip ( the award for good services)
Reading :Smart homes: the future is here
Words to drill
adjust to setting: 调节；设定点 household appliance: 家用电器 product brochure: 产品手册 look occupied : 占据
Questions for Discussion
Will you be attracted by the brochure? If you say “yes”, please share your reasons with us. What is your ideal smart home? Please try to describe it to your partner. ( you have 5minutes to do the sharing)
Business terms and expressions
1. testimonial 2. refer to 3. remote control 4. install 5. adjust (to) 6. personal preference 7. personal preference 8. non-peak 9. energy conservation 10. fire brigade
Assignment: Describe a service
Speaking: Role-play Student A: You work for a parking company at the airport. For the purpose of attracting more customers, you have come up with the idea of delivering a new service named “Frequent Parker Card” to each driver. With this card, drivers can earn a free visit with each five stays. During the trial use of the card, you interview a card holder about how he/she feels about the card.
Student B: You are the holder of the above “Frequent Parker Card”, so far you have 2 stays, 3 more to go for a free parking at the airport. Currently, you are interviewed by an employee from the airport parking company. Tell the interviewer how you feel about the “frequent parker card” and make suggestions if possible.
Ceading Grammar
4
5
Listening
Speaking
Lead-in
What is “a product ”? What is “a service ”?
Are you a loyal customer to any certain product or service? If so, tell us why you have that preference.
Business terms and expressions
11. 12. 13. 14. 15. 16. 17. 18. 19. 20. be away on holiday watering system maintenance fax ( fax machine) photocopier ( photocopy) pen drive ( USB drive) PDA( personal digital assistant) skype（ QQ, We chat) scanner laser printer
Business terms and expressions
21. clientele （ customer, client) 22. average family 23. live show 24. estimate （ make an estimate) 25. exclusive hotel (economy hotel) 26. value for money 27. academic reputation 28. curriculum (all the courses) 29. percentage of graduates in work 30. executive position （executive person)
Products and services
Unit 7
商务英语综合教程 第一册
Learning Objectives
To memorize the related business vocabulary; To get to know the importance of high-quality product or service; To learn how to introduce a product or a service; To use theme-related vocabulary and expressions in real situations.
Business terms and expressions
21. clientele （ customer, client) 22. average family 23. live show 24. estimate （ make an estimate) 25. exclusive hotel (economy hotel) 26. value for money 27. academic reputation 28. curriculum (all the courses) 29. percentage of graduates in work 30. executive position （executive person)
Useful Links
/ma rketing/loyaltyprog.htm /wiki/Loyalty_p rogram /what-iscustomer-loyalty.htm