五星级酒店各部门名称和职务名称中英文对照一、酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MC二、酒店各职位英文缩写总经理：GM---GENERAL MANAGER副总：DGM---DUTY GENERAL MANAGER客务部总监：DOR---DIRECTOR OF ROOMS大堂经理：AM---ASSISTANT MANAGER销售部总监：DOM---DIRECTOR OF SALES&MARKETING 前厅部：FO---FRONT OFFICE前厅部经理：FOM---FRONT OFFICE MANAGER礼宾部：CON---CONCIERGE商务中心：BC---BUSINESS CENTER餐饮部：F&B---FOOD&BEVERAGE工程部：ENG---ENGINEERING人力资源部：HR---HUMAN RESOURCES财务部：FN---FINANCIAL DEPARTMENT财务总监：FC---FINANCIAL CONTROLLER行政总厨 A.T.K Administrative total kitchen 收益管理经理：Revenue Manager接待处：RECP---RECEPTION客房中心：HSKP---HOUSEKEEPING DEPARTMENT 三、酒店职位英语董事长：Board Chairman(Director)董事总经理：Managing Director经济师：Economist首席会计师：Chief Accountant总经理：General Manager副总经理：Deputy General Manager(Vice)驻店经理：Resident Manager总经理行政助理：Executive Assistant Manager 总经理秘书：Executive Secretary总经理室：Executive Office(G.M office)机要秘书：Secretary接待文员：Clerk副总经理：Vice General Manager总经理助理：Assistant to General Manager总经理秘书：Secretary to General Manager行政秘书：Executive Secretary人力资源部：Human Resources Division人事部：Personnel Department培训部：Training Department质检部：Quality Inspection Department员工关系部：Staffing Relationship Department 人力资源开发总监：Director of Human Resources 人事培训经理：P&T Manager人事部经理：Personnel Manager培训部经理：Training Manager质检部经理：Quality Inspection Manager人事主任：Personnel Officer福利劳资员： Payroll Clerk培训主任：Training Officer行政部主任：Executive Officer秘书：Secretary员工事务长：Staff Purser车队队长：Driver Captain Chief Driver员工宿舍管理员：Dormitory Keeper员工餐厅勤杂工：Staff Restaurant Cleaner司机：Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator&Teacher计划财务部：Finance and Accounting Division财务部：Accounting Department成本部：Cost-control Department采购部：Purchasing Department审计部：Auditor Department财务总：Financial Controller(Director of Finance) 财务部经理：Chief Accountant成本部经理：Cost Control manager结帐经理：Cashier Manager信用审计经理：Credit Manager采购部经理：Purchasing Manager采购部主管：Purchasing Officer总出纳：Chief Cashier仓储领班：Store Room Captain营业点结帐领班：F&B Cashier Captain总台结帐领班：F/O Cashier Captain夜审计员：Night Auditor信用管理员：Credit Clerk应收款管理员：A/R Clerk往来款结算员：Accounting Clerk收入费用结算员：Accounting Clerk成本核算员：Cost Clerk验货员：Receiving Clerk信息管理员：Information System Clerk文员：Secretary食品采购员：Purchasing Clerk-F&B物资采购员：Purchasing Clerk–Material食品保管员：Storeroom Keep-F&B物资保管员：Storeroom Keep–Material餐厅收款员：F&B Cashier总台收款员：F/O Cashier市场营销部：Sales&Marketing Division销售部：Sales Department公关部：Public Relation Department市场营销总监：Director of Sales and Marketing 销售部经理：Director of Sales公关经理：Public Relation Manager宴会销售经理：Banquet Sales Manager销售经理：Sales Manager宴会销售主任：Banquet Sales Officer销售主任：Sales Officer高级销售代表：Senior Sales Executive销售代表：Sales Executive公关代表：P.R.Representative公关部经理：Public Relation Manager公关部主任：Public Relation Supervisor高级客户经理：Senior Account Manager资深美工：Senior Artist美工：Artist销售部联络主任：Sales Coordinator房务部：Room Division前厅部：Front Office Department客房部（管家部）：Housekeeping Department预订部：Reservation Department宾客关系主任：Guest Relation Officer资深销售中心预订员：Sales Center Senior Reservation Clerk 销售中心主任：Sales Center Supervisor礼宾部经理：Chief Concierge行李员：Bellboy女礼宾员：Door Girl礼宾司：Door Man客房总监：Director of Housekeeping前厅部经理：Front Office Manager前厅部副经理：Asst.Front Office Manager大堂副理：Assistant Manager宾客关系经理：Guest Relation Manager礼宾主管：Chief Concierge客务主任：Guest Relation Officer接待主管：Chief Concierge接待员：Receptionist出租车订车员：Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A.Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部：Food&Beverage Division中餐部：Chinese Restaurant Department 西餐部：Western Restaurant Department 厨房部：Kitchen Department管事部：Steward Department餐饮总监：F&B Director餐饮部经理：F&B Manager西餐厅经理：Western Restaurant Manager 中餐厅经理：Chinese Restaurant Manager 咖啡厅经理：Coffee Shop Manager餐饮部秘书：F&B Secretary领班：Captain迎宾员：Hostess服务员：Waiter,Waitress传菜：Bus Boy,Bus Girl行政总厨：Executive chef中厨师长：Sous Chef(Chinese Kitchen) 西厨师长：Sous Chef(Western Kitchen) 西饼主管：Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter&Waitress服务员：Waiter&Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant 桌球服务员：Billiard Attendant主持：Preside演员：Actor&Actress服务员：Waiter&WaitressDJ员：DJ咨客：Hostess工程部：Engineering Department工程总监：Chief Engineer工程部经理：Engineering Manager值班工程师：Duty Engineer、工程部经理：Engineering Manager运行经理：Operation Manager维修经理：Repairing Manager安消经理：Fire Control Supervisor运行领班：Operation Captain强弱电领班：Strong&Weak Captain维修领班：Repairing Captain空调工：Air-Conditioning Attendant 锅炉工：Boiler配电工：Electrician强弱电工：Strong&Weak Current Worker 机修工：Mechanician木工：Carpenter万能工：Fitting-up Worker水工：Plumber文员：Secretary仓管员：Storeroom Keeper保安部：Security Department保安部经理：Security Manager保安部副经理：Asst.Security Manager 保安部主任：Security Manager保安员：Security Manager安消部经理：Security Manager警卫领班：Security Captain门卫：Entrance Guard巡逻：Patrol Guard监控员：TV Monitoring Clerk商场部：Shopping Arcade Department商场部经理：Shop Manager商场营业员：Shop Assistant。