医院规范管理工作实施方案Implementation scheme of standardized management inhospital为进一步提高医疗质量,保障医疗安全,推进医院规范化管理,根据卫生法律、法规、方针、政策相关规定,结合工作实际,特制定本方案In order to further improve the quality of medical treatment, ensure medical safety and promote the standardized management of hospitals, in accordance with the relevant provisions of health laws, regulations, principles and policies, Combined with the actual work, we make this plan.一、指导思想以科学发展观为指导,坚持把追求社会效益,维护群众利益,构建和谐医患关系放在第一位。
积极创新医院规范管理模式,解决社会反响强烈的突出问题,不断满足人民日益增长的医疗服务需求,促进全县卫生事业又好又快发展。
First, the guiding ideology is guided by the scientific concept of development and insists on pursuing social benefits and safeguarding the interests of the masses. Constructing harmonious doctor-patient relationship is the first priority. Actively innovating hospital standard management mode, solving outstanding problems with strong social response, Constantly meet the growing demand for medical services, promote the county's health care good and rapid development.二、成立县卫生局医院规范管理领导小组组长:(县卫生局局长)副组长: (县卫生局副局长)(县卫生局副局长、县合管办主任)(县卫生局副局长)成员: (县卫生局人教股股长)(县卫生局医政股股长)(县卫生局财统股负责人)红(县卫生局卫生监督所所长)(县卫生局卫生监督所副所长)(县合管办副主任)(县卫生局医政股工作人员)(县卫生局医政股工作人员)(县卫生局卫生监督所医疗卫生科科长)领导组下设办公室在医政股,由同志兼任办公室主任,负责办公室日常工作。
Second, set up county health bureau hospital standard management leading group leader: (County Health Bureau Director) Deputy head: (County Health Bureau Deputy Director) (County Health Bureau Deputy Director, Director of the county health bureau) (deputy director of the county health bureau): (director of the education unit of the county health bureau) (director of the medical and political unit of the county health bureau) (financial affairs bureau of the county health bureau) Head of the unit) Hong (Director of the Health Supervision Institute of the County Health Bureau) (Deputy Institute of Health Supervision Institute of the County Health Bureau) Chief) (DeputyDirector of the County Health Bureau) (staff member of the Medical and political Unit of the County Health Bureau) (staff of the Medical and political Unit of the County Health Bureau) (Medical Supervision Institute of the County Health Bureau) The Chief of the Therapeutic and Health Section) the leadership team has an office in the Medical and political Unit, He shall also be the head of the office and be responsible for the daily work of the office.三、目标任务III. Target tasks(一)提高医疗质量,保障医疗安全,保证和巩固基础医疗和护理质量,提高医疗服务的安全性和有效性。
(1) to improve the quality of medical treatment, ensure the safety of medical treatment, guarantee and consolidate the quality of basic medical treatment and nursing care, and improve the safety and effectiveness of medical services.(二)改进服务流程,改善就诊环境,方便病人就医。
(2) improve the service flow, improve the visiting environment, and facilitate the patients to seek medical treatment. (三)提高服务意识,改善服务态度,增进医患沟通,转变服务作风,注重诚信服务,构建和谐的医患关系。
(3) improve service consciousness, improve service attitude, improve communication between doctors and patients, change service style, pay attention to good faith service, and build harmonious relationship between doctors and patients.(四)加强财务管理、依法规范经济活动,控制医疗成本,降低医疗费用。
(4) strengthen financial management, standardize economic activities according to law, control medical costs and reduce medical expenses.(五)严格医药费用管理,杜绝不合理收费(5) to strictly control medical expenses and put an end to unreasonable charges(六)大力弘扬白求恩精神,树立良好医德医风,发扬救死扶伤、治病救人的优良传统。
Vigorously carry forward Bethune's spirit, establish good medical ethics, and carry forward the fine tradition of saving the dead and the wounded and curing the sick and the sick.四、实施范围医院规范管理实施范围为全县各级各类医疗机构,重点是县直医院、乡镇卫生院、民营综合医院。
村卫生室由卫生院参照本方案制定切实可行的管理制度。
Fourth, the implementation scope of hospital standard management for all levels of medical institutions in the county, the focus is county hospitals, township hospitals, private general hospitals. The village health center shall draw up a feasible management system according to this scheme.五、实施步骤V. steps for implementation(一)准备布署阶段(3月)县、乡各级各类医疗机构召开会议,对单位职工宣传医院规范管理年工作的重要性和必要性,培训医院规范管理内容。
各单位根据本方案建立健全具体的实施细则,要做到分工明确、责任到人。