上海柏悦酒店是一座精致的摩登中国式住宅酒店，位于有(垂直型综合城区)之称的上海环球金融中心79至93楼,是一座精致的摩登中国式住宅酒店。
位于浦东陆家嘴金融中心地带的上海环球金融中心楼高101层,高492米,将会是世界上最高的大厦之。
上海柏悦酒店将成为世界最高的酒店，拥有174间客房
Park Hyatt Hotel in Shanghai is a sophisticated modern Chinese-style residential hotel, is located there (vertical integrated City) called the Shanghai World Financial Center Building 79-93, is a sophisticated modern Chinese-style residential hotel. Located in the Pudong Lujiazui financial center of Shanghai World Financial Center-storey, 101-storey, 492 meters high will be the world's tallest buildings. Park Hyatt Hotel in Shanghai will become the world's highest hotel, with 174 rooms，Including 34 suites
We ask the customer service personnel to enter a restaurant must provide timely and greetings, conversation and ask loud voice, so that guests feel they are being welcomed.我们要求服务人员在顾客一进入餐厅就要提供及时的问候、交谈，并且要求声音响亮，让客人感觉到自己是被欢迎的。
We need to adopt personalized services to meet the different needs of customers, reaching beyond the expectations of the customer service results in order to obtain customer satisfaction, customer retention, to win the allegiance of customers.
需要我们采用个性化服务来满足不同顾客的需要，达到超出顾客期望的服务效果，从而获得顾客的满意、留住顾客、赢得顾客的忠态。
To listen to the views of customers
Chinese tourism market demand will remain strong because of the global financial crisis on China's consumers will be less stress.
调整客源、瞄准内宾。
顺应国家扩大内需的号召，各大酒店尤其是高档酒店，应调整客源结构，瞄准内需市场，以度过危机。
Adjust the source, aim at the pin inside. National response to the call of expanding domestic demand, especially in high-end hotels hotel should adjust the structure of the source, aim at the domestic market in order to tide over the crisis.
一般低迷过去，便会出现行业的快速发展期，在低迷时期应做好员工的培训，为下一步的发展做好准备。
酒店资产在经济低迷时，价格合理，同时机会较多，是并购的好时机。
The general downturn in the past, there will be industry's rapid development period in the doldrums during the training of its staff should be prepared, for the next phase of development ready. Hotel assets in the economic downturn, the prices reasonable, and at the same time opportunities for more mergers and acquisitions is a good time.
环球凯悦现在全球44个国家管理着735家豪华饭店及度假村,其中包括1999年开业,在全球久享盛誉的上海金茂君悦大酒店，和2007年开业的上海外滩茂悦大酒店。
凯悦旗下拥有五星级的凯悦（Hyatt Regency）、超五星级的君悦(Grand Hyatt)和柏悦（Park Hyatt）。
凯悦国际酒店集团现今在全球共有24间柏悦酒店，分布在巴黎、米兰、悉尼和东京等城市
Global Hyatt 44 countries in the world manages 735 luxury hotels and resorts, including the opening in 1999 in the world to enjoy long-standing prestigious Grand Hyatt Shanghai, and in 2007 opened in Shanghai Bund Mao Y ue Hotel. Owns five-star Hyatt Regency (Hyatt Regency),
super five-star Grand Hyatt (Grand Hyatt) and Park Hyatt (Park Hyatt). Hyatt International today in the global total of 24 Park Hyatt Hotel, located in Paris, Milan, Sydney and Tokyo and other cities。