• friendship first,
interest second • long time conference, which may last several rounds • modest, respectful • people-oriented
Addressing
In business activities, people are very sensible to the addressing others make to them. Chinese
culture is a formal one. Comparatively, the
A
mericans have a more informal culture. So they have different addressing habits.
Addressing
• Complete name • Mr. or Ms. + surname • Title/status + surname • Old + surname • Avoid calling the first name unless you are longtime friends.
Exchanging Business Card
• offer and receive with
both hands • looking at it carefully for four or five seconds • then put it away cautiously and respectfully • Sometimes they may expect the counterpart’s business card after offering their own.
very different business practices or habits
from Americans, which causes some misunderstandings in real business negotiations.
Business Negotiation
• interest-oriented, business is just business • time-saving, efficient in tackling problems • more argumentative, aggressive • regulation-oriented
Greeting
Have you had your dinner? Where are you going?
Hello! How are you? Good morning! Good afternoon! Good evening!
ቤተ መጻሕፍቲ ባይዱ
Personal Space
Personal space is variable from person to person, depending on the gender, age, cultural background, and relationship to the
• Just call the first name disregarding the titles and status.
• Avoid saying the word “old”
Exchanging Business Card
The business card is used in communication, especially on business occasions. It’s printed
with the personal name, company’s information,
phone number and address and it is always used as an introduction. But people from d i f f e r e n t c o u n t r i e s t r e a t i t d i f f e r e n t l y.
A Comparison of
the Sino-US
Business Etiquette
Greetings
Personal Space
Addressing
Exchanging Business Card
Business Negotiation
Greetings
Greetings can be roughly divided into language
The Americans may put the business card into pockets at once or toss it onto the desk immediately without a glance.
Business Negotiation
Business negotiation is a critical part in business transactions. Chinese people have
greetings and non-language greetings. For the non-language greetings, people greet through facial expression or body language, such as nodding, smiling or shaking hands. But the ways or words they use to greet are different.
people with whom they are communicating.
Personal Space
A closer personal space but a longer distance between men and women
A less close personal space (privacy)