酒店常用英语Part one : general expressions 感谢您在我们饭店下榻。
39) 我能为您干点什么, 先生，您预订了吗,1) Good morning 20) I’m very grateful to you. 40) Is there anythingI can do for you? 53) Would you come with me, please?(afternoon ,evening),sir (madam).非常感谢您。
有什么能为您效劳的吗,请跟我来，好吗,早上好(下午、晚上好)，好，先21) It’s very kind of you. 41) Just a moment, please. 54) Please step this way.生(夫人) 谢谢，您真客气。
请稍等一下。
这边请。
2) How do you do? (-- how do you 22) You are (most) welcome. Don’t worry about it别担心。
55) Would you like to sit near the do ?)您好～不用谢，不用客气。
42) I beg your pardon? (Or Pardon?) window?3) Hello (or hi)! 您好～ 23) Not at all.不用谢。
对不起，请再说一遍好吗, 您喜欢靠窗坐吗,4) How are you? (- Fine, thank 24) Don’t mention it.不用谢。
43)You are wanted on the phone, Mr. 56) Where would you like to sit?you .and you?)您的身体 25) My pleasure.(or with pleasure) Part three: Food &Beverage Service 您希望坐在哪儿呢,5) Good –bye.(or bye-bye)再见～很高兴能为您服务。
第三部分:餐饮服务57) I’ll be with you in a minute. 6) Good night.晚安(晚间告别用) 26) Glad to be of service. 44) A table for two? 我马上就来。
7) Have a good rest.祝您休息好～很高兴为您服务。
你们是两个人吗, 58) Would you mind sitting here in the 8) We wish you a pleasant stay in our 27) At your service.乐意为您效劳。
45) For how many? corner?hotel.愿您在我们饭店过得愉快～28) I’m sorry.很抱歉。
几个人, 靠角坐您不介意吧,9) Please don’t leave a nything behind.29) Excuse me.对不起。
46)You can sit where you like. 59) We are open from 6 in the morning 请不要遗忘你的东西。
30) I’m terribly sorry. It’s my fault. 您可以随便坐。
to 11 in the evening. 10) Mind (or watch) your step! 非常抱歉，那是我的过错。
47) Is this table suitable? 我们的营业时间是从早上6:00到晚请走好～31) I’m awfully sorry for my 这张桌子合适吗, 上11:00。
11) We wish you a pleasant journey. carelessness.对于我的粗心大意48) The waitress will be here in a few 60) We serve 24 hours. 祝您旅途愉快～我非常抱歉。
minutes. 我们24小时营业。
12) Have a nice trip! 一路平安～ 32) Sorry to have kept you waiting. 服务员马上就来。
61) May I have your name, please? 13) All the best! 万事如意。
对不起，让您久等了。
49) I’m sorry, there aren’t any tables请问您的姓名。
14) Take care! 多保重～ 33) Sorry to interrupt you. left now. 62)Can you give me your 15) Good luck! 祝您好运～对不起，打扰了。
对不起，没有空桌子了。
name,please?16) Thank you (very much) 34) That’s all right.这没什么。
50) I’m sorry,the restaurant is full now. 我可以问您的姓名吗,35) It doesn’t matter.没关系。
谢谢您(非常感谢)。
对不起，现在餐厅已坐满。
63) Here’s the menu. 17) Thanks a lot.多谢。
36) Never mind.不要紧，没关 51) We can seat you in twenty 这是菜单。
18) Thank you for coming. 37) What can I do for you? minutes. 64)I’ll bring you the menu,sir. 谢谢您的光临。
我能为您干点什么, 二十他钟后才能安排您入座。
先生，我给您拿菜单。
19) Thank you for staying in our hotel. 38) Can I help you? 52) Do you have a reservation, sir? 65) Here are the menu and wine list.这是菜单和酒单。
您要点什么饮料。
您还要别的什么吗, 处。
66) Are you ready to order? 79) Would you like green tea or red 91) Is there anything else? 101) I’m sure everything will be 您现在点菜吗, tea? 您还要别的什么吗, satisfactory again next time you 67) Would you like to order now? 您喜欢绿茶还是红茶, 92) Could I serve you anything else? come.您现在点菜吗, 80) Would you like to try MaoTai–the 还需要我给您点什么吗, 相信下次您再来时，一切都会使您称68) May I take your order now? best Chinese spirits? 93) If you need anything else,just feel 心满意。
您现在可以点菜了吗, 您想尝尝中国最好的酒——茅台酒free to tell me. 102) I do apologize for giving you the 69) What have you decided on? 吗, 如果您还需要别的什么，尽管告诉我wrong dish.您决定吃什么了吗, 81) What kind of vegetables would 好了。
实在对不起，我把菜送错了。
70) Would you like Chinese food or you like? 94) What’s the problem,sir? 103) I seem to have misserved a dish.Western food? 您想吃什么蔬菜, 先生，出了什么问题, 我好象上错了一道菜。
您要吃中餐还是西餐, 82) I suggest you have a taste of 95) I’ll take to the chef and see what 104) I’ll change it immediately for you. 71) What would you like? Sichuan dishes. he can do. 我马上给您换。
您想吃点什么, 我建议您尝尝四川菜。
我去和厨师商量一下，看看他能否给105) I can offer you some oyster soup. 72) What would you like to start with? 83) I’d recommend this dish to you. 予补救。
Compliments of the chef. 您先来点什么, 我愿意向您推荐一个菜。
96) If you don’t like this dish, how 我可以向您免费提供一些牡蛎汤，算73) What would you like to follow? 84) I’m sure you’ll enjoy it. about getting you another one? 是厨师的一点敬意。
您下一道菜点什么呢, 我肯定您会喜欢它。
如果您不喜欢这道菜，是不是换个别106) Is everything all right? 74) Would you like something to 85)It’s delicious and worth a try. 的。
一切都还好吗,drink? 它鲜美可口，值得一尝。
97) Would you like it cooked a little 107) How was the food? 您想喝点什么吗, 86) I’m sorry,there are no chops left. more? 饭菜还好吗,75) What would you like for a drink? 对不起，没有排骨了。
您愿意把它再煮一下吗, 108) How do you like the fish cooked 您想喝什么, 87) We haven’t any more lobster 98) Once it’s ordered and served, it this way?76) Would you like to order aperitif? today. can’t be exchanged. 您觉得鱼这样烧怎么样,想要点开胃酒吗, 今天的大虾已经卖完了。