一、考试说明（Test Description）1．考试要求Candidates should able to（1）掌握信息系统知识；Master information system knowledge（2）掌握信息系统项目管理知识和方法；Master information system project management knowledge and methods（3）掌握大型、复杂项目管理和多项目管理的知识和方法；Master Large-scale、complex project management and program(multi-project) knowledge and methods（4）掌握项目整体绩效评估方法；Master project overall performance assessment methods（5）熟悉知识管理和战略管理；Familiar with knowledge management & strategic management（6）掌握常用项目管理工具；Master common project management tools（7）熟悉过程管理；Familiar with process management（8）熟悉业务流程管理知识；Familiar with the business process management knowledge（9）熟悉信息化知识和管理科学基础知识；Familiar with information technology knowledge and basic knowledge of management science（10）熟悉信息系统工程监理知识；Familiar with the knowledge of Information System Engineering Supervision（11）熟悉信息安全知识；Familiar with the information security knowledge（12）熟悉信息系统有关法律法规、技术标准与规范；Familiar with the information system of relevant laws and regulations, technical standards and norms（13）熟悉项目管理师职业道德要求；Familiar with project management requirements of professional ethics division1.信息系统基础Basic knowledge of information systems 1.1信息系统Information System·信息系统概念Concept of information systems·信息系统的功能Function of information systems·信息系统的类型The type of information system·信息系统的发展Development of information systems1.2信息系统建设Information system construction·信息系统建设的复杂性Information system construction complexity·信息系统的生命周期（各阶段目标及其主要工作内容）Life cycle of information systems(every phases objects and its main work) ·信息系统建设的原则Principle of information system constuction·信息系统开发方法Information systems development methodology1.3软件工程知识Software engineering knowledge·软件需求分析与定义Software requirements analysis and definition·软件设计、测试与维护Software design、testing and maintenance·软件复用Software reuse·软件质量保证及质量评价Software quality assurance and quality assessment·软件配置管理Software Configuration Management·软件开发环境Software development environment·软件过程管理Software Process Management1.4软件构件技术知识Software component technology knowledge·构件及其在信息系统项目中的重要性Components and its importance in the information system project·常用构件标准（COM/DCOM/COM+、CORBA和EJB）Common components standard（COM(Component Object Model-)/DCOM(Distributed Component Object Model)/COM+、CORBA(Common Object Request Broker Architecture)和EJB(Enterprise JavaBeans)）1.5软件体系结构Software Architecture·软件体系结构定义Definition of software architecture·典型体系结构Typical architecture·软件体系结构设计方法Software Architecture Design Method·软件体系结构分析与评估Software architecture analysis and evaluation·软件中间件Software middleware1.6面向对象系统分析与设计Object-Oriented System Analysis and Design·面向对象的基本概念Basic concepts of object-oriented·统一建模语言UMLUnified Modeling Language (UML)·可视化建模Visual Modeling·面向对象系统分析Object-Oriented System Analysis·面向对象系统设计Object-Oriented System Design1.7典型应用集成技术Typical application integration technology· Web Service技术Web Service Technology· J2EE架构J2EE (Java 2 Platform Enterprise Edition) architecture · .NET架构.NET architecture·工作流技术Workflow Technology1.8软件工具Software tools·建模工具Modeling tools·软件开发工具Software development tools·软件测试工具Software testing tools·项目管理工具Project Management Tools1.9计算机网络知识Knowledge of computer networks·网络技术标准与协议Network technology standards and protocol· Internet技术及应用Internet technology and its application·网络分类Network category·网络管理Network Management·网络服务器Network server·网络交换技术Network switching technology·网络存储技术Network Storage Technology·无线网络技术Wireless network technology·光网络技术Optical Network Technology·综合布线Structured cabling system (Premises前提distribution system、Generic一般的cabling system)·机房工程Machine room engineering?·网络规划、设计与实施Network planning, design and implementation2.信息系统项目管理Information System Project Management2.1信息系统项目管理基础Basis of Information System Project Management·信息系统项目的特点The characteristics of information systems projects·项目管理知识体系Project Management Body of Knowledge·项目管理专业领域Professional fields of project management·项目管理与运行管理、战略实施的区别与联系Difference and relation between project management 、operational management and the implementation of the strategy·项目管理与其他学科的关系Relationship between Project management and other subjects·现代项目整体管理的特点Characteristics of modern project integration management ·项目章程的制定Develop project charter·项目范围说明书的编写Develop project scope statement·项目管理计划的制定Develop project management plan·项目的监督与控制Monitor and control project·整体变更控制Integrated change control·项目收尾Close project2.6项目范围管理Project scope management·范围计划编制Develop project scope management plan·范围定义Scope definition·工作分解结构（WBS）的创建Create WBS(Work Breakdown Structure)·范围确认Scope verification·范围控制Scope control2.7 项目进度管理Project time management·活动定义Activity definition·活动排序Activity sequencing·活动资源估算Activity resource estimating·活动历时估算Activity duration estimating·进度计划的制定Schedule development·进度控制Schedule control2.8项目成本管理Project cost management·项目成本管理的原理和术语Project cost management principles and terminology ·项目成本估算Project cost estimating·项目成本预算Project cost budgeting·项目成本的控制Project cost control2.9项目质量管理Project quality management·项目质量计划编制Quality planning·项目质量保证Perform quality assurance·质量的控制Perform quality control2.10项目人力资源管理Project human resource management·人力资源计划编制Human resource planning·项目团队组建Acquire project team·项目团队建设Develop project team·项目团队管理Manage project team2.11项目沟通管理Project communications management·沟通原理Communication principle·有效沟通Effective communication·沟通计划编制Communications planning·信息分发Information distribution·绩效报告Performance reporting·项目干系人管理Manage stakeholders2.12项目风险管理Project risk management·风险的定义与风险承受度Definition of risk and risk tolerance·风险管理计划的编制Risk management planning·风险识别及IT项目风险来源Risk identification & source of IT project risk ·定性风险分析Qualitative risk analysis·定量风险分析Quantitative risk analysis·风险应对计划的编制Risk response planning·风险监控Risk monitoring and control· "主要风险时间跟踪"方法"The main risk time tracking" method2.13项目采购和合同管理Project procurement & contract management·采购计划的编制Plan purchases & acquisition·合同的编制Plan contracting·招标Request seller responses·供方选择Select sellers·合同管理（含合同收尾）Contract administration (contract closure)·外包管理Outsourcing management2.14文档与配置管理Documentation and configuration management·信息系统项目管理文档的重要性及其种类Type and importance of information system project management document ·配置管理的基本概念Basic concept of configuration management·版本控制Version Control·变更控制Change Control·配置控制Configuration control·过程支持Process supportConstruction Management·团队支持Team support·状态报告Status Report·审计控制Audit Control2.15需求管理Requirements management·需求基线Requirements baseline·需求变更控制Requirements change control·需求版本控制Requirements version control·需求跟踪Requirement trace3.信息系统项目管理高级知识Information systems project management advanced knowledge3.1大型、复杂项目和多项目管理Large, complex projects and multi-project management·大型、复杂项目和多项目管理的特征和分解Features and decomposition of large, complex projects and multi-project management ·大型、复杂项目和多项目的计划过程Large, complex projects and multi-project planning process·跟踪和控制管理Tracking and control management·范围管理Scope Management·资源管理Resource ManagementCollaborative (Cooperation) management3.2战略管理Strategic Management·战略的概念Concept of strategy·战略制定Strategic planning·战略执行Strategy implementation·战略评估Strategic assessment3.3用户业务流程管理Users Business Process Management·业务流程分析方法Business process analysis method·业务流程改造Business Process Reengineering·管理咨询Management Consulting·业务流程建模Business Process Modeling·业务流程实施Implementation of business processes·业务流程评估与持续优化Business process assessment and continuous optimization3.4知识管理Knowledge Management·知识管理概念Concept of knowledge management·知识管理对项目管理的意义Knowledge Management on the significance of project management·知识管理的内容Content of knowledge management·知识管理常用的工具和手段Commonly used knowledge management tools and instruments·知识产权保护Intellectual property protection3.5项目绩效考核与绩效管理Project performance assessment and performance management·信息系统项目整体绩效评估原则Principle of information system project overall performance assessment·整体绩效评估方法Overall performance assessment methods·财务绩效评估Financial performance assessment3.6信息系统工程监理Information system engineering supervising·信息系统工程监理基本知识Basic knowledge of information systems engineering supervising·监理的基本方法和工作流程Basic methods and work processes of supervising·监理的机构及监理工程师Supervision organization and supervision engineer·监理中的质量、投资、进度和变更控制Quality, investment, progress and change control in supervising·监理中的合同管理、信息管理和安全管理Contract management, information management and security management in supervising·监理中的组织协调Organization and coordination in supervising4.信息化基础知识Informationization basic knowledge4.1信息与信息化Information Resources Management4.5 CIO的职责、条件和重要性Responsibilities, conditions and importance of CIO 5.信息安全知识Information security knowledge·信息系统安全和安全体系Information systems security and security system ·信息系统安全风险评估Information Systems Security Risk Assessment ·安全策略Security Policy·密码技术Cryptography technology·访问控制Access Control·用户标识与认证User identification and authentication·安全审计与入侵检测Security audit and intrusion detection·网络安全Network Security·系统安全System security·应用安全Application Security6.法律法规和标准规范Laws, regulations and standards6.1法律Laws·合同法The contract Law·投招标法·项目章程的制定Develop project charter·项目的约束条件Project constraints·对项目的假定Project assumptions2．项目管理计划Project Management Plan·项目管理计划的内容Project Management Plan content·项目管理计划的制定Develop Project Management Plan3．项目实施Project executing·项目实施阶段项目管理的地位、作用和任务Project management position, role and tasks in project executing ·项目实施Project executing4．项目监督与控制Project monitoring and control·项目监督与控制过程Project monitoring and control process·整体变更控制Integrated change control·范围变化控制Scope control·进度控制Schedule control·成本控制Cost control·质量控制Quality controlFunction of CIO in informationization construction process·信息化规划Informationization planning·不同类型信息化建设过程中的差异Difference In different type informationization construction process·电子政务建设E-government constructs·企业自身管理成熟度对企业信息化建设的影响Enterprise management maturity to enterprise informationization construction influence 5.大型、复杂信息系统项目和多项目的管理Large, complex projects and multi-project management·计划过程Planning process·跟踪和控制Tracking and control management·范围管理Scope Management·资源管理Resource Management·协作管理Collaborative (Cooperation) management6.项目绩效考核与绩效管理Project performance assessment and performance management·团队绩效与项目绩效的关系Relationship between project performance and Team performance·绩效评估方法Performance assessment methods·项目绩效指标设计Design of the project performance indicators·绩效改进Performance Improvement三、题型举例（一）选择题·项目管理计划由（ 1 ）来制定。