河南省2012年普通高等学校对口招收中等职业学校毕业生考试旅游类专业课试题卷考生注意：所有答案都要写在答题卡上，写在试题卷上无效一、选择题（饭店服务与管理英语1-10；补全对话11-18；阅读理解19-25；餐饮服务与管理26-45。

每小题2分，共90分。

每小题中只有一个选项是正确的，请将正确选项涂在答题卡上）饭店服务与管理英语1-101．快餐A．dim sum B．dessertC．snack D．snap2．织锦缎A．brocade B．velvetC．silk D．brogue3．预订客未到A．walk-in guest B．reserved guestC．no-show D．guaranteed guest4．清洁工A．washer B．presserC．seamstress D．P.A. man5．针织品柜台A．knitwear counter B．garment counterC．pharmacy counter D．foodstuff counter6．灵活的A．ideal B．criticalC．fixed D．flexible7．表现，业绩A．personality B．perspirationC．policy D．performance旅游类专业课试题卷第 1 页（共10 页）8．(女)上衣A．frock B．garmentC．shirt D．dress9．保证性预订A．confirmed reservation B．guaranteed reservationC．advanced reservation D．non-guaranteed reservation10．人事部A．Personal Department B．Personnel DepartmentC．Security Department D．Administration Department补全对话11-18(Dialogue-1)(R-Receptionist G-Guest)11．R: Good afternoon, Sir. Welcome to the Palace Hotel.G: Good afternoon. My name is Sims.12．R: I see that you have your reservation confirmed, but I can’t find any record of it. It has been misplaced.G: Well,13．R: I am sorry, Mr. Sims. But I am afraid that we are booked solid. There are no rooms available.G: What? Give me a room right now!14．R: It’s our fault. May I send you to another hotel?G: Well, it seems to me that I have to accept your offer.旅游类专业课试题卷第 2 页（共10 页）(Dialogue-2)(RA-Room Attendant G-Guest)15．RA: Good morning, Mr. Sims. May I come through, please?G: Good morning. It is almost 11 o’clock.16．RA: I’m sorry, Sir. I was just coming along to your room. I’ll be there as soon as I finish this one.G: Really? Could you do our room first next time?17．RA: Well, I have a section of fourteen rooms, and I always do the check-out rooms first unless there is a request.G: Check-out rooms? What are they? Do you mean that the people who go out early get their rooms done first?18．RA: A check-out room means a room which is being vacated at the end of a guest’s stay.G: Well, I see.阅读理解19-25（阅读下列短文，并根据文章内容选择最佳答案，将所选答案的序号填在答题卡上）There is a known safe level of drinking, one and a half ounces of pure alcohol a day, or three one-ounce of whiskey, four eight-ounce glasses of beer, or half a bottle of wine. This limit, of course, is only an average. For some people even one drop of alcohol is too much.Studies show that the driver who has drunk an amount of alcohol within this limit is no more likely to have an accident than the driver who does not take any alcohol. But beyond this limit, when the blood alcohol level begins to go up over the 0.05 percent旅游类专业课试题卷第 3 页（共10 页）“sober” level, the risk of a traffic accident jumps greatly. By the time the blood-alcohol level reaches 0.2 percent----the level of most drunk drivers who are not permitted----the risk of an accident is 100 times that of the nondrinking driver.19．Most people won’t get drunk after drinking .A．forty-eight ounce of glass of beerB．four ounces and eight of beerC．thirty-two ounces of beerD．half a bottle of beer20．Everybody within this limit.A．will get drunkB．will not remain soberC．will remain soberD．will get excited21．It makes whether a driver drinks within this limit or drink nothing of alcohol, according to the passage.A．very small differenceB．great differenceC．no differenceD．some difference22．When the alcohol in blood is kept under 0.05 percent, .A．people will not remain clear- headedB．people will get heavily drunkC．the risk of an accident is 100 times moreD．people will remain clear-headedThe United States is truly the “Land of Credit Card”. Americans use credit cards to buy almost everything. The use of credit cards has many important advantages. The use of cash is limited to the smallest amount; so, less money is stolen. People can carry their credit cards and use them instead of making withdrawals of cash from their旅游类专业课试题卷第 4 页（共10 页）accounts. People can also place orders for purchases by phone and pay by giving their credit card number. This is easier and faster than paying by check.However, the use of credit cards also troubles many Americans. If a credit card owner does not pay all of the money that he owes at the end of the month, he is really borrowing the money. Until he repays all of it, the rate of interest, often about 20 percent, is very high, because no payment is needed until one month after the purchase. Many Americans have troubles in limiting their purchases. When the bills finally arrive, they see that they do not have enough money. The result is high interest payments.23．makes it easier to pay by credit cards than by check.A．Limiting the use of cashB．Placing orders by phoneC．Opening a deposit accountD．Ordering goods by E-mail24．A person tries to pay all of his credit card bills each month because .A．he has troubles in limiting his purchaseB．interest is charged if he does notC．the payment is needed at the end of each monthD．the cash is too expensive25．In the passage, the word withdrawals means .A．taking money from the bankB．putting money into the bankC．giving the credit cardsD．checking account餐饮服务与管理26-4526．在中餐10人正式宴会座次安排中，主方翻译的左侧是A．陪同B．主宾C．主人D．副主人旅游类专业课试题卷第 5 页（共10 页）27．西餐早餐按传统可分为A．美式早餐和英式早餐B．英式早餐和俄式早餐C．美式早餐和欧陆式早餐D．英式早餐和欧陆式早餐28．通常订餐员在早餐分钟后，午、晚餐分钟后，如未接到客人的收餐电话，则可打电话询问客人的用餐情况、食品质量和是否可以收餐具等。