河南省2012 年普通高等学校对口招收中等职业学校毕业生考试旅游类专业课试题卷考生注意：所有答案都要写在答题卡上，写在试题卷上无效一、选择题（饭店服务与管理英语1-10；补全对话11-18；阅读理解19-25；餐饮服务与管理26-45。

每小题 2 分，共90分。

每小题中只有一个选项是正确的，请将正确选项涂在答题卡上）饭店服务与管理英语1-101．快餐A ．dim sumC ．snack2．织锦缎A ．brocadeC．silk3．预订客未到A ．walk-in guestC ．no-show4．清洁工A ．washerC ．seamstress 5．针织品柜台A ．knitwear counterC．pharmacy counter 6．灵活的A ．idealC ．fixed B．dessert D．snapB．velvet D．brogueB．reserved guest D．guaranteed guestB．presserD．P.A. manB．garment counter D．foodstuff counterB．critical D．flexibleB．perspiration D．performance7．表现，业绩A ．personalityC ．policy23(Dialogue-1)(R-Receptio nistG-Guest)11. R: Good afternoo n. Sir. Welcome to the Palace Hotel.G: Good after noon. My n ame is Sims. _________12 . R: I see that you have your reservati on con firmed, but I can ' find any recordof it. It has bee n misplaced. G: Well, ________13 . R: I am sorry, Mr. Sims. But I am afraid that we are booked solid. There areno rooms available.G: What? _________ Give me a room right now!14 . R: ________ It ' o s r fault. May I send you to another hotel?G: Well, it seems to me that I have to accept your offer.A . I ' just take whatever is available.B . I am awfully sorry, Mr. Sims.C . I have a reservati on.D . I do have a con firmed reservati on.(Dialogue-2)(RA-Room Atte ndantG-Guest)15. RA: Good morning, Mr. Sims. May I come through, please?G: Good morning. It is almost 11 o ' clock ____________& (女)上衣A. frock C . shirt 9. 保证性预订A . con firmed reservati onC . advaneed reservation 10. 人事部A . Personal Department C . Security Departme ntB . garme nt D . dressB . guara nteed reservati on D . non-guara nteed reservatio nB . Personnel Departme nt16. RA: I ' nm orry, Sir. I was just coming along to your room. I ' be there as soonas I finish this one.G: Really? Could you do our room first next time? ____________17. RA: Well, I have a sect ion of fourtee n rooms, and I always do the check-outrooms first uni ess there is a request.G: Check-out rooms? What are they? Do you mean that the people who go out early get their rooms done first? __________18. RA: A check-out room means a room which is being vacated at the end of aguest ' stay. ________G: Well, I see.阅读理解19-25 (阅读下列短文，并根据文章内容选择最佳答案，将所选答案的序号填在答题卡上)There is a known safe level of drinking, one and a half oun ces of pure alcohol a day, or three one-ounce of whiskey, four eight-ounce glasses of beer, or half a bottle of wine. This limit, of course, is only an average. For some people even one drop of alcohol is too much.Studies show that the driver who has drunk an amount of alcohol with in this limitis no more likely to have an accident than the driver who does not take any alcohol. But bey ond this limit, whe n the blood alcohol level begi ns to go up over the 0.05 perce ntsober "level, the risk of a traffic accide nt jumps greatly. By the time the blood-alcohol level reaches 0.2 percent----the level of most drunk drivers who are not permitted----the risk of an accident is 100 times that of the nondrinking driver.19. Most people won 'get drunk after drinking ____________.A. forty-eight ounce of glass of beer4B. four ounces and eight of beerC. thirty-two ounces of beerD. half a bottle of beer20. ____________________ Everybody with in this limit.A . will get drunkB . will not rema in soberC . will rema in soberD . will get excited21. It makes ________ whether a driver drinks within this limit or drink nothingof alcohol, accord ing to the passage.A . very small differe neeB . great differe neeC . no differe neeD . some differe nee22 . When the alcohol in blood is kept un der 0.05 perce nt, ___________ .A . people will not rema in clear- headedB . people will get heavily drunkC . the risk of an accident is 100 times moreD . people will rema in clear-headedThe Un ited States is truly the Land of Credit Card " .America ns use credit cards to buy almost everyth ing. The use of credit cards has many importa nt adva ntages. The use of cash is limited to the smallest amount; so, less money is stolen. People can carry their credit cards and use them in stead of mak ing withdrawals of cash from their acco un ts. People can also place orders for purchases by phone and pay by givi ng their credit card nu mber. This is easier and faster tha n pay ing by check.However, the use of credit cards also troubles many America ns. If a credit card owner does not pay all of the money that he owes at the end of the mon th, he is really borrow ing the56mon ey. Un til he repays all of it, the rate of in terest, ofte n about 20 percent, is very high, because no payment is needed until one month after the purchase. Many America ns have troubles in limiti ng their purchases. When the bills fin ally arrive, they see that they do not have eno ugh mon ey. The result is high in terest payme nts.23. ________ makes it easier to pay by credit cards than by check.A . Limiting the use of cashB . Placing orders by phone C. Opening a deposit account D. Ordering goods by E-mail24. A person tries to pay all of his credit card bills each month because ___________ .A . he has troubles in limiting his purchaseB . in terest is charged if he does notC . the payme nt is n eeded at the end of each monthD . the cash is too expe nsive25 . In the passage, the word withdrawals means __________ .A . tak ing money from the bankB . putt ing money into the bankC . givi ng the credit cardsD .check ing acco unt餐饮服务与管理26-4526 .在中餐10人正式宴会座次安排中， 主方翻译的左侧是A .陪同B .主宾叮叮小文库727. 西餐早餐按传统可分为 A .美式早餐和英式早餐 B .英式早餐和俄式早餐 C .美式早餐和欧陆式早餐D .英式早餐和欧陆式早餐28. 通常订餐员在早餐 —分钟后，午、晚餐 —分钟后，如未接到客人的收餐 电话，则可打电话询问客人的用餐情况、食品质量和是否可以收餐具等。