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城市轨道交通客运服务英语——第八章 Emergency and First Aid


Ⅰ Practice and Learn
Exercises
Answer the following questions according to the dialogue and try to make dialogues with your partner. 1. Why did the passenger panic? 2. Was it a dangerous situation? Could you describe that situation? 3. How did the Metro officer calm the passenger down? 4. Did the passenger get into the Metro at last? 5. What will you do, if you meet the similar situations in a Metro station?
呼吸 冷静的 滑 轮椅 中暑 诊所 食物中毒
Ⅰ Practice and Learn
Exercises
Make mini talks according to the following requirements, and then act out the mini talks that you have made, using the patterns of the above talks.
Ⅰ Practice and Learn
Dialogues
B:I,m sure, madam. A few minutes ago, there was some little sparks from the electric circuits. That caused the smoke. But everything will be OK. Because you are near the short circuits, you feel the smoke. Don,t worry, please. A:OK. I believe you. I will listen to your instructions. B:Now you see, your train is coming. Please step back and get into the train one after another. A:Thanks. This is the first time I,m so panicked in a Metro station. B:That,s all right. Sorry to let you have a such experience.
1. To talk about the necessity of first aid in a Metro station with your partner;
2. To talk about the possible situations on emergency in a Metro station;
Ⅰ Practice and Learn
Words and Expressions
heart attack
心脏病发作
Beat
搏动,击打
Injured
受伤的
fall over
滑倒
Faint
晕倒
Belly
肚子,腹部
Injection
注射,打针
heart disease
心脏病
breathe calm slip wheelchair heat stroke clinic food poisoning
Ⅰ Practice and Learn
Mini Talks
5. I,m Suffering from Pains A:Madam, is there any doctor in this station? I need a doctor right now. B:What can I help you, sir? A:I have heart disease, but unluckily, I left my pills at home. Now I need a doctor to look over me and give me some medicine. B:Please don,t be worry, Sir. Let me take you to see a doctor. We have good doctors in the Metro station. A:Thank you! Actually, I have pains in my chest. I always carry my medicine to prevent heart attack. You know there is something wrong with my heart. B:No worries, Sir. You will see the doctor within one minute. A:Thanks for helping me! B:It,s my pleasure.
5. Do you think it is necessary to supply emergent help or service in a Metro? Why?
Ⅰ Practice and Learn
Dialogues
In this part, there a dialogue. Read the dialogue and then finish the exercises with your partner. A:What,s wrong with the station? Why is there so much smoke? B:Don,t panic, please! The smoke is due to the short electric circuits. The workers are repairing the circuits. A:Do I need to get out of this station? Is there any Metro coming? B:No worries. The Metro is coming on time. The smoke will disappear soon. A:Are you sure the smoke isn,t from the fire?
Ⅰ Practice and Learn
Mini Talks
2. A Passenger with an Injured Leg A:Hello, can I help you? B:Yes, please. While I was walking down the stairs, my feet slipped. I fell over and broke my leg. A:Oh, how terrible! It must be very painful. Fortunately, we have wheelchairs and doctors. I will get a wheelchair and call a doctor to help you. B:Thank you so much! 3. A Passenger Got Heat Stroke A:Help! Help! B:What,s up? Can I help you? A:This lady suddenly fainted. Could you help her? B:Surely. Don,t be too nervous. I will find a doctor to look over her. She may have a heat stroke. A:Quickly, please! B:Surely. I will come back immediately. Wait here, please.
3. To imitate a dialogue between a passenger and a Metro officerห้องสมุดไป่ตู้on emergent situation;
4. To talk about the emergent affairs you met or heard in a Metro;
Mini Talks
Words and Expressions
Exercises
Dialogues
Exercises
Ⅰ Practice and Learn
Mini Talks
In the following, there are 5 mini talks. Please practice the 5 mini talks with your partner and try to remember the patterns of the dialogues. 1. Emergent Aid on Heart Attack Passenger A:Sir, there is an old man sitting on the stairs breathing hardly. B:Oh, take me to have a look, please! B:Sir, what can I do for you? Are you OK? C:I feel very bad. I can,t breathe, and my heart is beating fast. Help me, please! B:I will call our doctor immediately. Try to relax and stay calm, please!
Project 8
Emergency and First Aid
Project Objectives
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