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最新《运营管理》课后习题答案
4,320
2,700
Total Cost
9,900
MFP (2) (6)
3.03
2
33,600
3,360
5,040
2,820
10
5,040
2,760
11,160
2.89
4
35,400
3,840
5,760
2,880
12,480
2.84
*refer to solved problem #2
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Total processing time by machine
Product 1
A 48,000
B 64,000
C 32,000
2
48,000
48,000
36,000
3
30,000
36,000
24,000
4
60,000
60,000
30,000
Total
186,000 208,000 122,000
186,000
NA
1.24 2 machine
150,000
208, 000
NB
1.38 2 machine 150, 000
122,000 NC 150,000 .81 1machine
You would have to buy two
“ A” machines at a total cost of $80,000, or two
8.
Technical Requirements Customer Requirements
Ingredients
Taste
√
Appearance
√
Texture/consistency
√
Handling √
Preparation
√ √ √
Chapter 04 - Strategic Capacity Planning for Products and Services
Utilizatio n Actual output Design capacity
Actual output 8
Design Capacity
20 jobs
Effective capacity .4
10. a. Given: 10 hrs. or 600 min. of operating time per day. 250 days x 600 min. = 150,000 min. per year operating time.
2) Select a Transaction and Account
3) Enter Amount of Transaction
5. Deposit/Withdrawal:
1) Deposit — place in an envelope (which you insert it into the deposit slot
b. Before: ($10 x 5 = $50) + $40 = $90; hence 80 $90 = .89÷carts/$1.
After: ($10 x 4 = $40) + $50 = $90; hence 84 $90 = .9÷3 carts/$1.
c. Labor productivity increased by 31.25%
“ B” machines at a total cost of $60,000, or one
Productivity increased by -16%
((1.68-2)/2)
Chapter 03 - Product and Service Design
6.
Steps for Making Cash Withdrawal from an ATM
1. Insert Card: Magnetic Strip Should be Facing Down
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Chapter 02 - Competitiveness, Strategy, and Productivity
3.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Week 1
Output 30,000
Worker Cost@ $12x40
2,880
Overhead Material Cost @1.5 Cost@$6
’ ll find near or in the ATM) and
2) Withdrawal — lift the “ Withdrawal Door, ” being careful to remove all cash
6. Remove card and receipt (which serves as the transaction record)
((21-16)/16).
Multifactor productivity increased by 4.5% ((.93-.89)/.89).
*Machine Productivity
Before: 80 ÷ 40 = 2 carts/$1. After: 84 ÷ 50 = 1.68 carts/$1.
Multifactor productivity dropped steadily from a high of 3.03 to about 2.84.
4.
a. Before: 80 5 = 16 carts per worker per hour.
After: 84 4 = 21 carts per worker per hour.
2. Watch Screen for Instructions
3. Select Transaction Options:
1) Deposit
2) Withdrawal
3) Transfer
4) Other
4. Enter Information:
1) PIN Number
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Actual output
2.
Efficiency
80%
Effective capacity
Actual output = .8 (Effective capacity) Effective capacity = .5 (Design capacity) Actual output = (.5)(.8)(Effective capacity) Actual output = (.4)(Design capacity) Actual output = 8 jobs Utilization = .4