Most successful situations occur when style and situational needs coincide 许多成功的情景会在模式 与情势配合一致时发生
Most situations require more than one style 许多情 势下需要多于一种模式
Defining “leadership” 领导技术的定义
The quality of leadership, more than any other single factor, determines the success or failure of an organization. 领导技术的质量比起其它因素更能决定 一个机构的成功或失败。 - Fred Fiedler & Martin Chemers Improving
Manage change 管理转变 Increase communication and encourage others to do
likewise. 加强沟通并鼓励其它人也同样做
Situational leadership 情势领导技巧
Different situations require different leadership styles 不同的情势需要不同的领导模式
Topic 7 第七讲: Leadership and Change 领导技巧与转变
Peter Sidorko Deputy Librarian The University of Hong Kong
Redefining Libraries: Web 2.0 and other Challenges
Most of us have more than one style but we are probably better at some than others 我们大多都懂 得多于一种的模式，但可能有一项是较强的
Leadership behaviours 领导行为
Supportive and directive model 支持及指挥的模式
Set goals and celebrate them when achieved 定立 目标并在达成后加以庆祝
Openly identify problems (and unify to solve them) 开放地找出问题 (并共同解决)
Support initiative-taking and leadership at all levels 支持各层面的主动精神和领导技术
Leadership Effectiveness
Leadership 领导技术
A new leader has to be able to change an organization that is dreamless, soulless and visionless ... someone's got to make a wake up call. (Warren Bennis) 一名新的领导人员必须有能力去改变一个没有梦想、没有 灵魂和愿景的机构……得有人去唤醒这一切。
From Blanchard and Hersey
Direction vs support 指揮及支持
Directing/telling (S1) Leaders define the roles and tasks of the 'follower', and supervise them closely. Decisions are made by the leader and announced, so communication is largely one-way. 指挥/吩咐(S1) 由领导决定“追随者”的角色和任务，并 密切监督。由领导作决定及宣布，因此沟通主要是单向的。
What do leaders do? 甚么是领导应做的？
Provide clarity 指示清晰 – Talk the walk and walk the talk 坐言起行 – Actions speak louder than words 行动胜于语言
Resolve conflict 解决冲突 – You and me against the problem 你我齐心对付问题 – Distinguish between challenges to authority and challenges to ideas 区分对权力的挑战与对观念的挑战
The only real training for leadership is leadership. (Anthony Jay) 最实际的领导技术培训就是领导工作。
You do not lead by hitting people over the head — that's assault, not leadership. (Dwight D. Eisenhower) 你不会用敲打别人脑袋的方式去领导 ─ 那是攻击，不是 领导。
Leadership is rallying people toward a better future 领导技术就是团结群众走向更美 好的未来
Marcus Buckingham
What do leaders do? 甚么是领导应做的？
Define a Future 明确将来 – Provide clear vision and direction 提供清晰的愿 景及方向 – Mission (What is my job?) 使命 (我的工作是甚 么？)
May 2007 Xiamen, Defining “leadership” 领导技术的定义
Leaders vs managers 领导相对于主管
Leadership and change 领导技术与转变
Emotional intelligence (EI) 情绪智商