Unit 14 Entertaining
AIMS


1. Use social skills and cultural awareness in business and entertaining guests 2. Make and accept or decline invitations 3. Take a business associate to dinner



After watching a football match with your clients, you may invite them to have a meal and discuss business. Make small talks before you get into any business item. Start discussing business after the appetizer 开 胃菜has been served and do not wait until dessert.餐后甜点

If we want to entertain clients, what condition should we take into consideration?
The important criteria[kraɪ‘tɪərɪə]条件 to entertain a client.




1.Invite your guests early and give them time to respond. 2.Know which clients expect to bring their wife with them. 3. Don’t arrange events on or near public holidays. 4. It is a good idea to arrive at an event with your guests. ( Uncompanied guests may feel
To mix business with pleasure.



Hale Waihona Puke To secure the loyalty and partnership of the existing/potential clients To gain an advantage over competitors; To provide rewards or incentives[ɪn'sentɪv] 激 励,奖励 for them; To help provide a relaxed and less formal environment to do business
B. Discussion

Different social customs in different counties.
Who decides where to go? Who invites whom?


C. Reading


Contact 接触，联系 Start out 出发；着手进行 Nancy Lopez 美国职业高尔夫女选手 Martina Navratilova玛蒂娜· 纳芙拉蒂洛娃,美国 职业网球运动员 Tough 艰苦的，困难的 playing field 运动场；球场 Muesli ['mjuzli]牛奶什锦早餐 On the road 在旅途中，到处奔走

Second version (more polite and friendly)
Bonillo: Good morning. Victor Bonillo speaking. Perez: Hello. This is Graciela Perez. B: Hello, how are you, Ms Perez. P: Fine, Fine. Look, I’d like to discuss our new product with you. Would you like to have lunch at the Atlas some time next week? B: That sounds nice. When exactly? P: Well, how about Tuesday?
After the entertaining activity, write and thank the clients for their attendance and enclose marketing brochures小册子with your firm’s services.

3.
How can you combine entertainment with business communication?
和一场足球赛相比，一顿饭是更加亲密的商务讨 论的完美安排


Before the entertaining, invite the guests to your office for a cup of coffee and a boardroom 会议室 with presentation of the new products and services.
What
kinds of activities do we usually have to entertain our business partners?

business dinner cocktail party鸡尾酒会 client appreciation banquet客户答谢宴会 wine tasting & food tasting品酒会 concerts or exhibitions演唱会、展览会 an sightseeing tour of the city charity ['tʃærɪtɪ] events慈善活动 sporting events运动项目 shopping trip购物之旅

tete-a-tete [‘teita:’teit] 两个人私下的谈话 One-on-one 一对一 Business style 商务风格
C. Reading

Answers 1T 2T 3F 4T 5T 6F

1. Why do we entertain our clients/associates?








B: No, I’m not. I’m busy. I haven’t got time. P: Well, Thursday then. B: Yeah, that’s OK. What time? P: 12:30. B: OK. See you at the Atlas on Thursday at 12:30.





B: That’s very kind of you, but I’m afraid I can’t make Tuesday. I’ve got a meeting all day. P: That’s a pity. Does Thursday suit you? B: Yeah, that would be fine. What time? P: Shall we say 12:30? B: Yeah, that’s fine. Next Thursday at 12:30 at the Atlas. I’ll look forward to it. See you then.
Decline to say no politely when someone invites you somewhere谢绝；婉拒 decline an offer/invitation etc Mary declined Jay's invitation to dinner. decline to do something The court declined to review her case.
14.1 Taking a guest to dinner


Understand the basic information of business entertainment Understand the basic table manners;
Vocabulary
Entertain 1) to amuse or interest people in a way that gives them pleasure 娱乐 entertain somebody with something She entertained the children with stories, songs and drama. 2)to invite people to your home for a meal, party etc 招待; 宴客 Business entertainment 商务接待
14.2 Making invitations

A. Presentation and listening
Which version is more polite and friendly?


First version
Bonillo: Bonillo. Perez: Hello. Mr Bonillo? B: Yes, speaking. P: This is Graciela Perez. I want you to have lunch with me at the Atlas restaurant next week. I want to discuss our new product with you. B: When? P: Are you free on Tuesday?