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▪ Objectives ▪ Focus ▪ 2.1 Saying what you do ▪ 2.2 Telephoning ▪ 2.3 Finding out information about
people ▪ Sum-up ▪ Assignment
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2.1 Saying what you do
number, email address
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Check your answers
▪ Oliveira ▪ Rua cachambi 2, 22260-000 Rio de
Janeiro, Brazil 355 21 3946845 ▪ Oceania ▪ Sales representative ▪ 813 3827 4848 ▪ ytaka@.jp
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A Listen
Does the caller want to speak to Robert Brown or George Braun?
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B. General jobs in business
▪ Accountant 会计
▪ Secretary 秘书
▪ Lawyer
律师
▪ Typist
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Make a phone call
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Answer a phone call in business situation ▪ Hello or Good morning/afternoon ▪ Company name, office ▪ how can I help you?
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Caller—Introduce yourself
▪ Hello, good morning ▪ This is …
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The called– ask the caller to repeat
▪ Can you repeat you your name please? ▪ Can you say your name again? ▪ Can you spell your name please? ▪ How do you spell your name?
打字员
▪ Engineer
工程师
▪ Sales manager 销售经理
▪ Receptionist 接待员
▪ Executive
行政管理人员
▪ Supervisor 指导员
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Do you know this ?
▪ Professional & technical ▪ a person who has obtained a degree in a professional
▪ A. What information is normally on business cards?
▪ Company name ▪ Card owner: full name ▪ Position ▪ Address ▪ Contacting ways : telephone number, fax
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Discuss
▪ 1 What information is provided in the cards?
▪ company ▪ card owner ▪ position, ▪ the address of the company, ▪ the contacting ways
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Put the jobs in the box under correct headings.
▪ Suggested answer：
Professional & technical lawyer accountant engineer
Administrative Clerical & office
Yes, please hold on.
▪ I'm sorry. …is not at the office at the moment. Can I take a message?
▪ I’m sorry. …is at a meeting. You can leave a message or call him in an hour.
field, who shall do his job with the specialized knowledge or skills. ▪ Administrative ▪ management of business operations; the act of directing people ▪ Clerical & office ▪ relating to clerks and office work
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The caller- repeat and request
▪ Could I speak to ...,please? ▪ I’d like to speak to… ▪ Is …in at the moment? ▪ Can you put me through to …?
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The called
Sales manager executive supervisor
secretary typist receptionist
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2.2 Telephoning
A Listen and find: ▪ How many people does she talk to? ▪ Who does she want to talk to?
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▪ Caller- Tom Brown/ Susan Green
▪
Sales manager of AEC group
▪
want to speak to Mr. Li
▪ Called- Mr Li’s assistant
▪
Li is at a meeting
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2.3 Finding information about people
Unit 2 Occupations
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Objectives
▪ Ask for and give personal and job-related information
▪ Answer and get through on the phone ▪ Say telephone numbers
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