办理酒店入住英语三人情景对话英语_酒店情景对话(双语版)第一组酒店情景对话A Hello,this is wanjiali hotel,is there anything I can help you,madam? 你好，这里是万家丽国际大酒店，请问您需要什么服务B Yes, I'd like to book a room. 我需要预订一间房A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间，您需要哪种房间呢？B I'm not very certain,could you give me a brief introduction,please? 我不是很确定，你能不能给我做一下简单的介绍？A Ok,our hotel provides standard single room and doubleroom,accordingly,we also have special treatment for VIP. 好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok? 谢谢，我想预定一间单人标准间，最好是介于4 楼到7 楼之间的。
嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗？A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的，先生，我已经记下了你的要求。
我先在电脑上查询一下。
嗯，6 楼的603 房间，需要打扫并打开窗户，还有什么要求吗？B Thanks,how much does it cost? 谢谢，房间费用是多少钱A That is 580 RMB 房费是580 元B Don't your hotel havediscount? 你们没有折扣吗？A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days. 非常抱歉，先生。
如果你想打折必须是我们酒店的协议客户，并且至少住三天B OK,that's alright!好，那就算了A OK.It's a great honour for us to serve for you 好的，能为您服务是我们酒店的荣幸。
B Thank you very much! 谢谢。
办理酒店入住英语三人情景对话英语_酒店英语情景对话日常用语（句子）酒店常用英语Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign 请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复基本信息23．May I have your name, please? 请问您贵姓？10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？46．What time will the guest be arriving? 客人大概什么到达酒店？11．How long will you stay in our hotel? 请问您打算逗留多长时间？36．Could you hold the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。
37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。
73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。
41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。
72．How many people are there in your party? 与您同行有多少人？50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？56．We’ll send a confirmation to you soon. 我们稍后传确认书给您。
57．Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58．Please feel free to contact us if we can be of further assistance. 如需进一步了解，请随时与我们联系。
其他服务类42．Does it include breakfast? 包括早餐吗？43．The tax and breakfast are also included. 税及早餐也包括在内。
12．Does your hotel have pick-up service? 请问贵酒店有接车服务吗？13．Yes, please contact the concierge for details. 有的，详细内容请联系礼宾台。
16．What is your hotel’s website and email address? 请问贵酒店的网址及邮址？17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx 而我们的邮址是xxx 预订房间或有任何建议可与我们联系。
4．How about your hotel’s location? 请问贵酒店位于哪里？5．Well, our hotel located in Yantian distric, Shen Zhen City. The OCT hotel is about 40 minutes from Shenzhen railway station, 85 minutes from BaiYun airport. 我们酒店位于深圳市盐田区。
本酒店离深圳火车站40 分钟车程，到深圳机场85 分钟. 6．What’s the level of your hotel? 请问贵酒店是几星级的？7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。
8．How about your hotel’s facilities? 请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, shop prince and （KTV equipment）。
. 本酒店有四种类型餐馆，大堂吧，会议室,健身会所,商场及（KTV 设施）。
44．We have a special family package plan 我们现在开始新推出一个优惠套餐。
45．We’ll have to charge you RMB300 extra for an additional bed, the baby set is for free. 如需加床，我们将会收取人民币300 元,婴儿床是免费的房型资讯类1．May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间？2What kind of room do you have? 请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There are also some suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms(Interlaken hotel). 我们酒店有标准房，高级房，豪华房，行政房。