Report to:Directo:William Cheng
Approved by:
拟稿:
批准:
Job Summary:
Coordination of day to day Food & Beverageoutlet activities. Assist Director of Food & Beverage in Planning,organizing,budgeting in all outlets and bars.Provide a strong communication link betweenOutletManagers andthe Director F&B。
岗位概述:
协调餐饮部各部门的运作。协助餐饮总监制定餐厅及酒吧的预算。在餐饮部总监及餐厅经理中提供良好的沟通桥梁作用。
Duties & Responsibilities:
Ensure the whole F&B Department and associates offer a outstanding service to the guests.Provide a strong communication link betweenOutletManagersand the Director F&B.
Services:
1.Ensure that services are carried out in accordance with SGSS standards
2.Ensure all the associates carry out the tasks according to the S&P.
酒店餐饮服务经理岗位职责中英文
XXHotel
Job Description
XX饭店
岗位职责
Position:F&B Service Manager
Grade:6
职位:餐饮服务经理
级别:6级
Department:Restaurant
Division:Food & Beverage
部门:餐厅及酒吧
隶属:餐饮部
3.Focus on customer service and associate development needs in all outlets
4.Supervises the quality of service in all outlets during meal periods.
Training:
15.Assist outlet managers in associate counseling.
16.Actively involved in assisting Banquet Manager in execution of important functions. The incumbent should provide creative support to the Banquet Manager.
10.AssistDirector ofF&B in sourcing local suppliers for equipment or other requirements in the department.
Menu knowledge:
11.Good beverage knowledge / good knowledge of beverage service skills / good menu and food knowledge.
19.Attend associate briefings in allOutlets and Bars.
5.Recruitment, training, development and rostering of associates.
6.Provide training support to all outlet managers.
7.Should be a motivated trainer and willing to train.
Standard and Procedure:
8.Ensure all the associates carry out the task according to the S&P.
9.Assist Director of F&B in developing, updating S&P.
Planning:
17.Interact with guests in all outlets, in order to enhance their dining experience and build relationships.
Meeting:
18.Attend F&B Meetings and conduct the same in the absence ofDirector ofF&B.
13.The incumbent should be able toworkwithout supervision and be able to take on the duties of Director F&B, in his absence.
14.Coordination with other departments, i.e.: Engineering, House Keeping, Sales & Marketing, etc.
Management and Communication:
12.The incumbent is responsible, to ensure that F&B Department isrunefficientlyand that he/she apply all managerial principles to ensure Guest Satisfaction and financial benefits to the owners, in accordance with the budgeted guidelines and S&P.