Restaurant酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B:bed and breakfast家庭式酒店(含早餐的酒店)Boutique hotel精品酒店Resort度假村King-size特大号床Queen-size大号床Twin beds双床房Single bed单床房Double room双人间Single room单人间Suite套房Studio suite（room）公寓套房Adjoining room相邻房Connecting room连通房Executive Floor行政楼层Bellboy行李员Concierge礼宾Receptionist前台接待I will leave a message to the~.(a girl in who works in front desk)Reception/Front desk前台Coach旅游大巴(a bus used for travel)Reservation预订（不是预定）Doorman门房门童Housekeeping staff客房清洁人员Room service客房服务，有时特指客房送餐服务Ground花园Tip小费Service charge服务费Turn down开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room商务房Shuttle bus班车Do Not Disturb Sign/DND sign请勿打扰牌Please Make Up sign/PMU sign请收拾房间牌check-out退房check-in登记入住lobby大堂Owner response:业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager;Purchasing Manager采购部经理Food&Beverage Manager;Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand;Kitchen Help; Kitchen Worker厨工Cook;Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief ccountant;Financial Controller 酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper;Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter；Captain领班Floor Attendant楼层服务员Travel Agent旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师酒店岗位：Materials Manager物料经理Western-Style Restaurant Manager 西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager 中餐部经理Resident Manager驻店经理Front Clerk;Reception Clerk总台接待员客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间a room facing south 公寓套房studio room连通房connecting room 相通房adjoining room没有按预定抵店no show确认信letter of confirmation 服务费service charge额外费用extra charge全价full price班车shuttle bus 折扣价discounted price 标准价rack rate优惠价special price免费complimentary rate 特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacantroom取消cancel/cancellation 更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李a piece ofbaggage/luggage背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn—down service 打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter连接器brief ease公文包out of order坏了coupon奖券Food Mall食品街Ancient Culture Street古文化街fire sprinkler灭火喷淋coat hanger大衣架pillow枕头heating control加热控制ice tongs冰夹chair椅子bedside table床头桌ceiling light顶灯luggage stand行李架swimming bag游泳袋power socket电源插座note pad记事簿shoe basket鞋篮ice bucket冰桶security latch安全门dry cleaning docket干洗单breakfast menu早餐菜单light switch灯开关air conditioner vent空调排风口pillow case枕套coffee table咖啡桌wall paper壁纸hair dryer吹风机standing lamp地灯valet stand衣物架switch开关desk chair（与书桌配套的）椅子laundry docket洗衣单Do Not Disturb Sign请勿打扰牌DND sign请勿打扰牌chest of drawers带抽屉的柜厨sheer curtains纱窗帘desk lamp台灯television cabinet电视柜single bed单人床double bed双人床desk书桌dusting去尘toilet brush马桶刷子refuse bag废物袋mopping拖地scrub檫洗dustpan and brush簸箕和刷子detergent清洁剂vacuum cleaner吸尘器mop拖把shampoo洗发水soap香皂bath foam浴液sewing kit针线盒moisturizer润肤露shower cap浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp床头灯smoke detector烟感器wardrobe衣柜television guide电视指南Please Make Up sign请收拾房间牌PMU sign请收拾房间牌slippers拖鞋drapes布帘ceiling屋顶Laundry docket洗衣单window sill窗台shopping bag购物袋bookshelf书架ground floor(英)底，层，一楼cabinet橱柜switch开关Venetian blind百叶窗帘curtain窗帘wastebasket字纸篓tea trolley活动茶几night table床头柜first floor(英)二楼，(美)一楼folding screen屏风hanger挂钩plug插头wall plate壁上挂盘Chinese painting国画elevator,lift电梯drawer抽屉second floor(英)三楼，(美)二楼spring弹簧cushion靠垫，垫子socket插座，插口sitting room起居室voltage电压floor楼层，地板carpentry(总称)木器tea table茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器酒店前台用语：market price市价cashiers desk兑换处coin硬币accounting desk帐务处check-out time退房时间voucher证件price list价目表check,cheque支票sign(动)签字interest利息form表格reservation预订reception desk接待处tip小费reservation desk预订处luggage office行李房spare(形)多余的postpone(动)延期cancel(动)取消travelers cheque旅行支票pay(动)付款fill(动)填写administration管理、经营note纸币registration desk入宿登记处lobby前厅luggage rack行李架visit card名片identification card身份证rate of exchange兑换率conversion rate换算率charge(动)收费bill帐单change money换钱procedure手续、程序information desk问询处luggage label行李标签overbooking超额订房reasonable(形)合理的cash(动)兑换keep(动)保留、保存bank draft汇票accept(动)接受procedure fee手续费fill in the form填表酒店的种类：Designed hotel设计酒店boutique hotel精品酒店certified hotel for tourism旅游定点旅馆family hotel家庭旅馆B&B:经济型酒店resort hotel度假区酒店酒店部门：电脑部E.D.P.市场营销部sales&Marketing Division销售部Sales Department公关部Public Relation Department 预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food&Beverage Department康乐部Recreation andEntertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza:东方新天地Forbidden city:故宫High-speed wireless internet:高速无线上网Owner response:业主回复Expatriates/expats:外籍人士/外籍员工F&B:餐饮Mansion/service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell:预付型手机Toiletries:洗漱用品Morning call唤醒服务。