团队合作培训
Work Teams:An Introduction
作家Michael Novak在描写篮球队时说，
队员们以一定的游戏形式、节奏和较高的速度 运动着，我们不能只看到一个一个的球员，而 应看到的是整个球队的活动。
The author Michael Novak,in writing about basketball teams,says that they move in patterns,in rhythms and at high speed.He says don’t look at one individual only,but at the team acting together.
9、外部支持 External support
8、内部支持 Internal support
高效团队
Effective Teams
7、高效的领导 Effective leadership
5、良好的沟通 Good communication
6、谈判技能 Negotiating skills
1、明确的目标/Clear goals ——理解目标/Understand goals ——相信其价值及重要性/Believe
通过共同努力，实现团队协作
A work team generates positive synergy through a coordinated effort
北京枫华世创企业管理顾问有限公司
Beijing Topgains management Consulting Co.,Ltd.
工作群体/Work group
团队与传统部门相比的优点
Advantages:teams over traditional department
❖ 1、灵活性/Flexibility
❖ 2、有助于对变化的环境做出反应
Responsiveness to changing environments
❖ 3、组建、发展、重新定位以及解散速度 快Speed of assembly,deployment,refocusing,and
worthwhile and important
2、相关技能/Relevant skills
——拥有技术技能/Possess technical skills
——拥有与别人一起工作的性格 /Possess personal characteristics for working with others
❖ 群体主要是通过信息分享、做出决策，来帮 助群体成员完成他自己的本职工作。
❖ A group that interacts primarily to share information and to make decision that will help each group member perform within his or her area of responsibility.
disbandment
❖ 4、工作满意/Job satisfaction
成功团队的特点
Characteristics of successful work teams
2、相关技能 Relevant skills
1、明确的目标
Clear goals
3、相互信任 Mutual trust
4、统一的
Unified commitment
培训目标/Learning Objectives
组织中的工作团队特点/Explain the popularity of
work teams in organization
工作群体与工作团队的区别/Contrast work groups with
work teams
建立高绩效团队/High-performing work teams
协作
中立的（有时有负作用）
Positive
Synergy
Neutral(Sometimes Negative)
个人的和共同的
责任
个人的
Individual and Mutual Accountability
Individual
ห้องสมุดไป่ตู้互补的
技巧
随机和变化的
Complementary
Skills
Random and Varied
工作团队与工作群体比较
Comparing Work Teams and Work Groups
(图示1/Figure 1)
工作团队/Work Teams
工作群体/Work Groups
集体绩效
目标
信息分享
Collective Performance Goal
Share Information
积极的
内容/Outline
什么是团队？什么是群体？/Definition:-Work
teams; Work groups
公司团队与工作群体/Company work teams and work
groups
成功团队特征/Characters of successful work teams
演练/Exercises
meritocracy
5、不恰当的解释/Inadequate explanations 6、缺少可度量的目标/Lack of measurable goals 7、模糊的时间限制/Vague time limits 8、责任与权利不对等(或不充分)/
Responsibility,but(or inadequate)authority
1、指挥与控制/Dictatorial & Controlling 2、从上而下(完全或大部分)/Top
down(Completely or mostly)
3、缺少反馈机制（或无人听）/Lack of
feedback mechanisms(or not listened to)
4、重阶层而非能力/Hierarchical,not
工作团队/Work Team
团队通过集体的协调努力工作，进行积极的 协作
A group that engages in collective work that requires joint effort and generates a positive synergy.
传统管理的弊端
Some Areas of Weakness ——Traditional Management Styles