打电话和接电话英语口语用语电话英语中最基本的就是打电话和接电话，而中文和英文在电话用语方面更是有着很大的区别，比如，我们中文中如果是接电话会说：我是某某人，请讲，所以对应的英语翻译是：i am --.speaking,please。
但是英语却不是这样的，正确的英语是：This is --speaking。
我们先通过以下三段对话来了解一下这方面的差异：Dialogue AA：Hello？B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？A：I'm sorry．Mr．Wang is out right now．B：May I know when he'll be back？A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon．A：Very good．I'll let him know as soon as he comes back．But，may I have your name，please？B：This is Lin Ming．Thank you．Bye．A：Good-bye．Dialogue BA：Good morning．B：Good morning．This is Li Gang here I'm calling from New York in America．A：How can I help you？B：I'm trying to get hold of Mr．Chen．Is he available？A：I'll just find out for you，sir…Hello，are you still there？Unfortunately，Mr．Chen is not available at the moment．Would you like me to put you through to Mr．Li？B：Yes，please．That's very kind of you．A：You're welcome．Dialogue C（A：Jane B：Mary C：Sue）A：Hello！B：Hello！Good morning．Who is that speaking？A：It's Jane．I'm so sorry that I made such an early phone call．B：It's nothing．Who do you wish to talk to？A：Is Sue James in？B：Sue！Jane wants you on the phone．A：Hello！Is Sue there？C：Yes，speaking．A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting- A：No，haven't yet．C：Don't worry about the meeting．You'd better go to see a doctor．I wish you will soon be well．A：Thank you，Sue．Bye．B：Bye．通过以上三段小对话，我们了解了电话英语的一些基本的口语用法和表达。
下面我们来学习一下电话英语中的一些常用的词汇。
Words and Expressionsavailable a．可得到的，可达到的airport n．机场，航空站New York n．纽约unfortunately ad．不幸地，遗憾地welcome a．受欢迎的attend vt．出席，参加sore a．痛的，疼痛发炎的throat n．咽喉，喉咙America n．美国see a doctor 看医生，就诊put through （电话用语）把……接通最后我们来复习一下电话英语中接听电话一些口语用语：1．Hello，is this 4474716？喂，是4474716号吗？2．I'd like to speak to Mr．Wang．我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．对不起，王先生现在不在。
4．May I know when he'll be back？您能告诉我他什么时候回来吗？5．This is his wife speaking．我是他的妻子。
6．Can I take a message for him？要我转告吗？7．May I have your name，please？请问您是谁？8．Is he available？他能接电话吗？9．I'll just find out for you．我给您看看他在不在？10．Hello，are you still there？喂，您没挂断吧？11．Who is that speaking？请问您是谁？12．I'm so sorry that I made such an early phone call．对不起我这么早打电话。
13．Who do you wish to talk to？您要找谁呀？14．Is Sue James in？休·詹姆斯在吗？15．Hello！Is Sue there？喂！是休吗？16．Yes，speaking．是的，我就是。
接电话The phone is ringing...如果对方正巧找的就是你，该如何回答？如果找别人，又该如何回答？若对方找的人不在或因为其他原因无法接听，你又该说些什么？喂！我是汤姆。
Hello! This is Tom.- ○ Yes! Tom Jones. 喂! 我是汤姆?琼斯。
○ Yeah! Jones residence. 喂! 这儿是琼斯家。
★ residence n. 住处，住所，而不是“Ｉa m…”。
■在电话里说“我是…”要用“Thisis...”我就是。
This is him.○ Speaking. 请讲。
■“This is him.”意思是“我就是（你找的那个‘他’）”，如果打电话的人要找的是一位女性，那么接听的人则可以说“This is her.”。
哪位？Who’ｓ speaking?= Who’ｓ that speaking, please?= May I ask who is calling?= Who’ｓ calling?= Who is that?■在确认对方是谁?时，不能说“Who are yo u?”或者“Are you…?”。
请稍等，我看他在不在。
Hang on a moment, please. I’ll see if he’ｓin.○ One moment, please. 请稍等。
○ Just a second, please. 请稍等。
○ Hold the line. 别挂。
○ Hold, please. 请别挂。
○ Please hold. 请别挂。
a phone call for you.莉莉，有你的电话。
Lily, there’ｓ= Lily, you’re wanted on the phone.他现在正忙着呢。
He is tied up right now.○He’ｓon another line. 他正在接另外一个电话。
■“be tied up”指“没有空闲，时间被占用”。
抱歉，他不在。
Sorry, he’ｓout.= Sorry, he’ｓnot in.= I’ｍsorry, he’ｓnot here at the moment.○ Sorry, he’ｓon lunch break. 抱歉，他在午休。
○ Sorry, he is not available. 抱歉，他不在/没时间。
★ available a. 有空的，可以接听电话的● lunch break“午休时间”对不起，让你久等了。
I’ｍsorry to have kept you waiting.= Sorry to have kept you waiting.= Sorry to keep you waiting.我把电话给你转过去。
Let me transfer your call.★ transfer v. 转移，转接你要跟谁通话？Who do you want to talk to?= Who do you want to speak with?= Who do you wish to speak to?FUN 轻松：看图“The main office sent us a microwave oven for our half-baked ideas.”Answering the TelephoneLinda：Hello! Who is speaking?John：Hello! This is John. I want to speak to Linda.Linda：This is her.- John：Hi, Linda. I’ｍjust calling to invite you to a dinner party tomorrow evening.Linda：Really? What time and where? ?John：7:30 pm, at Longding Chinese restaurant. I’ll be at your place at 7:00 to pick you up? if you need a ride?.be waiting for you then.Linda：Yes, please. I’ll need a ride. I’llJohn：See you tomorrow at 7:00. Make sure you dress a little formally. I heard the restaurant is kind of upscale.Linda：Thank you. See you then.John：See you.接电话琳达：喂！哪位？约翰：喂！我是约翰。