酒店专用英语基础 情景对话要求
基础对话 BASIC DIALOGUE
Useful Questions Useful Expressions 惯用表达语 Affirmative Responses (肯定回答) Negative Responses(否定回答) Basic Dialogue 基础对话
基础对话
BASIC DIALOGUE
• W: I hope you‘ve enjoyed your dinner. 我希望您吃得很满意。 G: The service is fast and the food is excellent. We’ve all enjoyed ourselves. 服务很快，饭菜味佳。我们都很满意。 W: Thank you for your coming. I hope you will come again. 谢谢您的光临。我希望您下次光临。 G: Sure. By the way, where is the coffee lobby? 肯定。顺便问一句，请问咖啡厅在哪里？ W: It's on the third floor, opposite to the lift. 在三楼，正对电梯。 G: Thank you, and when does it close for breakfast? 谢谢。早餐用到什么时候？ W: It closes at 10 a.m.. 开到上午10点。 G: Thanks a lot. Bye-bye. 谢谢。再见。 W: Good-bye, madam and sir. 女士，先生，再见。
Useful Questions 常用问句
May I see your passport ? 我可以看你的护照吗? May I have your telephone number ? 我可以知道你的电话号码吗? What’s the trouble, sir?你怎么啦?先生. Shall I call a doctor for you ?我为你叫一个医生吗? Do you eyoy the play?你喜欢这个节目吗? Do you like this song?你喜欢这首歌吗?
• G: Excuse me, but where‘s the toilet? 对不起，请问卫生间在哪里？ W: Go straight, then turn left. 一直向前走，然后向左拐。
• W: Good afternoon. Can I help you? 下午好！要帮忙吗？ G: Yes. Can you tell me where the Chinese Restarant is? 是的。请问中餐厅在哪里？ W: Please take the elevator to the third floor. 请乘电梯到三楼。 G: Thank you very much. 非常感谢。 W: My pleasure. 很愿意为您效劳。
Negative Responses(否定回 答)
No ,sir (madam). 不,先生(小姐).
I don’t think so. 我不这样认为.
Of course not. 当然不.
I’m afraid that’s not a good idea. 恐怕,那个主意不好.
基础对话 BASIC DIALOGUE
Useful Questions 常用问句
What do you prefer ,tea or coffee? 你喜欢什么?茶还是咖啡. Woulld you please sign here ? 请在这儿签名好吗? A table for two?两人的一张台吗ห้องสมุดไป่ตู้ How long do you plan to stay ?你计划住多久. Could you please spell your name ? 请拼一下你的名字吗? What kind of room would you like ? 你要哪类房间?
Affirmative Responses (肯定回 答)
Surely. 当然可以.
Certainly ,sir (madam). 当然可以,先生(小姐).
Yes,sir,(madam). 是的,先生(小姐).
That’s true ,sir (madam). 是这样的,先生(小姐).
Very well. 非常好.
Useful Expressions 惯用表达语
Enjoy you breakfast ,sir ?请享用你的早餐,先生. Here is the menu.给你菜谱. The service guide is on the desk.服务指南在桌面上. The recreation center is over there .康乐中心在那边. Go ahead ,please.请接着讲. The line is busy .线路正忙. You look great .你看上去真棒. Please consult the song list .请翻阅点歌单. It’s a very touching story.这是一个非常感人的故事. Without music,the world would be dull. 如果没有音乐,这世界将会变得很沉闷.
基础对话
BASIC DIALOGUE
• G: Excuse me, when does your Chinese Restaurant close? 对不起，请问中餐厅什么时候打烊？ W: It closes at 9:00. 九点关门。 G: 0h, my God, it's already 10:00. I'm afraid the Chinese Restaurant has closed. I love Chinese food. 啊，天哪，已经10点了。恐怕中餐厅已经打烊了。我喜 欢中国菜。 W: Would you like room service instead? There are some Chinese food items in the room service menu. We provide room service till 12:00 p.m.. 您想要房内用膳服务吗？房内用膳服务菜单上有些中国 菜。该项服务一直可以到晚上12点钟。 G: I see. Thank you. 我明白了。谢谢