Module 1ExpressionsDo you two know each other already?Have you always lived in....?How do you do?How do you know him?I deal with ....I specialise in ....I usually report to ...I work for ....I'd like to introduce you to ....I'm in charge of ....I'm involved in ...I'm responsible for ....Is that something you might be interested in. ..? Is this your first time at ...?May i join you?Nice to meet you ...Pleased to meet you too.So have you enjoyed ...?We were both at XXX together.We've spoken on the phone a few times. Would you like a ....?Yes,it was very interesting.You're a colleague of...., aren't you?Module 2ExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about ....If you have any questions ,i'll be happy to answer them at the end. In my brief presentation we'll begin by looking at ...First of all there's .../and finally there's ....Then i'll give an overview of....Ok, let's move on to look at ...One thing i'd like to talk about ....Take a look at this chart,which shows....Here you can see ....Finally, i'd like to talk about....So that brings me to the end of my presentation.Thanks for listening.Are there any questions?Module 3ExpressionsCall me on ...Can i help you?Can i take a message?Could i ask who's calling?Could you call me back?Could you give me your mobile number?Hello, this is a message for ....I'd be very grateful if you'd return my call ...I'll be in the office tomorrow.I''ll call you back in about an hour.I'll have to check with another presenter.It's P for paris....It's with regard to ...Let me read that back to you.So that's M as in Madrid ...So that's two in the afternoon.Sorry, let me check.The reason I'm calling is that ...You can email me at ....You can get me any time between....Module 4ExpressionsAlso remember that ....Before we finish don't forget ....Can i borrow your expertise in something?Can you give this priority because they need it as soon as possible? Feel free to call me if you have any questions.I'd like you to be in charge of all of it.I'll need a report on this with your findings and your recommendations. It's a good idea to ...I've asked you because...I've got a job here that will really interest you....Let me know how it's going once a week,please.My third tip is (never) to....One thing you might want to think about is....So, let's go through this one more time to check it's clear. The deadline for this is next Thursday .The first thing is to...What are you going to do?What might be better is to....You can do this by ..You've done a great job on this!Module 5ExpressionsCan i just come in here?Do we all agree?Have we reached an agreement on this?How do you feel about that idea?I agree/disagree.I see your point ,but...I suggest we move on to the next item on the agenda.I'd go along with you there.I'd like to know more about....I'd like to suggest that we should..I'm sorry ,but i just can't agree with you there.It seems to me that ....Let's move on..Sorry, but i don't quite follow you.What do you think?Why don't we.....Would you mind telling us a little more about.....?yes, but....Module 6ExpressionsI'd be grateful if....I'm afraid...Please give me....The reason is....We appreciate..Why don't you....?With regard to...Would all staff note...Would you like me to ....Module 7ExpressionsAs an interesting alternative, you might wish to consider.... Further to your request...I know it's proved much more popular than ...I look forward to hearing from you.I'd like to mention that i can alsoIs there anything i can help you with at the moment?It has the following features....It's a huge improvement on...I was wondering if you'd mind answering a few questions about ....I would suggest a prompt decision....Perhaps .... Could be useful?Please consider this possibility and note ....Please note ....Shall i put you down for ...?So is .... Something you might be interested in?Thank you for your order....What did you have in mind exactly?Module 8ExpressionsAnother good reason is...I don't think...It's great because ....One advantage is that...One argument against that idea is...One big disadvantage with that is...The other thing(reason) is that...The problem is that...You're right but i also think ....Module 9ExpressionsAll of our operators are currently unavailable to answer your call. Can i call you back?Can i take your name, please?Can you bear with me a second?Could you connect me/put me through to....?Do you mind if we put the meeting back to Tuesday?Hold on a moment.I'm just going to put you on hold.I'm just looking his number up on the computer.I'm just putting you on hold for a moment.Let me call you back later.Let me read that back to you.One moment, please.Please hold.Sorry, he's tied up with something at the moment. Can i help? Sorry, the battery on my mobile is about to run out.We'll bring the schedule forward by a week.When would be convenient for you?When would suit you?Module 10ExpressionsGood idea./i agree.If i were you, i'd ...If we do / did ..it will /would ...I'm not so sure. /i don't think it'll work.It'd have the advantage of ...I was wondering if we ....Let's start by...My other idea is to ....One alternative is to...One solution would be to ...On the other hand .../ the disadvantage might be....The main problem is...The main thing is to find a solution.We can worry about ... Later.What are our options?What if we were ....?/would it make any difference if....?What would happen if we ....?/how about if ...?Module 11ExpressionsAnother reason forAs a result ofDue to the fact thatIn response to your inquiry about ....At present the company seems to be performing well / badly On the one hand ...but on the other ...One advantage / disadvantage is that ....One other thing to consider is ....Despite ... I would still suggest that ...Overall, i would strongly recommend that...The fact that ... Makes this a good /poor investment opportunity.Module 12ExpressionsCan you explain what you mean?Could you .... Repeat that? / say that again?Do you mind if i answer that at the end?I can't really comment on ....I'd like to come back to that point later on if that's ok.I just need to check with someone first.I'm afraid I'm unable to answer it at the moment .... Let me get back to you on that.Sorry, i didn't ... Hear you. / catch that.Sorry, i didn't understand the question.Sorry i don't follow you...Thank you for asking that.That's a good question.。