In other words, interculturally sensitive persons are capable of projecting and receiving positive emotional responses in the process of interaction.
----- Intercultural Effectiveness
Behavioral ability refers to the cultivation of communication skills to enable people to achieve their goals appropriately and effectively in intercultural interaction.
Talk 12 Intercultural Communication Competence
Cultural Adaptation
1. Early Adaptation: Culture Shock “precipitated by the anxiety that results from
losing all our familiar signs and symbols of social intercourse” people normally go through four stages (the U-Curve): honeymoon phase, rejection phase, regression phase and recovery phase.
Intercultural awareness is a process of attitudinally internalizing insights about a group’s predominant values, attitudes, and beliefs that dictate members’ behaviors.
Earley & Ang Model of CQ
CULTURAL INTELLIGENCE
COGNITION
•Declarative •Procedural •Analogical •Pattern recognition •External scanning •Self s
MOTIVATION BEHAVIOR
It is the ability to draw an accurate “cultural map,” to sort out the “cultural theme,” or to understand “cultural grammars”.
B. Affective Ability
---- Intercultural Sensitivity
A Model from Chen Guoming
A Model of Intercultural Communication Communication
A. Cognitive Ability - Intercultural Awareness
The cognitive aspect of ICC is represented by the ability of intercultural awareness, which refers to the understanding of cultural conventions that affect how we think and behave.
Affective ability refers to the development of a readiness to acknowledge, respect, and appreciate cultural differences in intercultural communication.
Components of Intercultural Communication Competence
Young Yun Kim’s Intercultural Communication Competence Model
Young Yun Kim’s Intercultural Communication Competence Model
Six elements of Intercultural sensitivity: self-esteem, self-monitoring, open-mindedness, empathy, interaction involvement, and suspending judgment.
C. Behavioral Ability
Five elements of intercultural effectiveness: message skills, interaction management, behavioral flexibility, identity management, and relationship cultivation
U-curve for Culture Shock
2. Long-term Cultural Adaptation
Adaptation involves survival skills Adaptation and change Stress-Adaptation Growth Model
Improving Intercultural Communication Competence
Intercultural communication competence is considered very broadly as an impression that behavior is appropriate and effective in a given context.