应用文写作开头Dear Mr or Mrs信结尾Yours sincerely ,投诉信：投诉的问题-具体描述-解决方案1.I'm writing to express my dissatisfaction about ...2.I feel sorry to trouble you but I'm afraid I have to make a complaint about ...A.I will appreciate it very much if you can kindly ...B.I would like to have this matter settled by the end of ...C.I'm looking forward to your reply at your earliest convenience.道歉信：表示道歉-解释原因，解决办法-再次道歉1.I'm writing this letter to express my regret ...2.I would like to give you my apology for ...3.Please accept my sincere apology for ...4.I'm terrible sorry, but ...A.Once again, I'm sorry for any inconvenience I have caused .B.I sincerely hope that you will be able to understand and accept my apologies. 感谢信：表达感谢-原因-再次感谢1.I'm writing to express my sincere thanks for ...A.I feel most obliged to thank you once more .邀请信：提出邀请-具体时间地点干嘛-期待回复1.I'm writing this letter to invite you to be the 活动held by人on时间in地点.2.I sincerely ask you to come to ...to join us.A.We would be looking forward to your participation in the party.感谢信Commonly Used Sentences1) Thank you very much for… 2) Many thanks for your…3) Please accept my sincere appreciation for×××4) I am truly grateful to you for×××5) It was good (thoughtful) of you ×××承蒙好意（关心）×××6) You were so kind to send×××7) Thank you again for your wonderful hospitality(盛情款待) and I am looking forward to seeing you soon.8）I hope I can reciprocate (回报)your kindness when you come to ×××9) Thanks a million ( or Thanks ever so much)10) I cannot tell you how much your letter delighted me.11) Please accept my sincere appreciation for…请接受我对……衷心感谢。
12) I am very sincerely grateful to you for…13) I wish to express my profound appreciation for… 我对……深表感谢。
14) Many thanks for your generous cooperation. 谢谢贵方的真诚合作。
Thank you for your help…衷心感谢您…I really appreciate your help非常感谢您的帮助I would be extremely grateful if you could如蒙惠顾，我将不胜感激I want to thank you heartily for what you have done对您所做的一切我表示由衷的感谢We would appreciate it if you can…如贵方能…我方将不胜感激结尾：I hope that you will pay attention to this problem and solve it as soon aspossible.we should be delighted if you could join us.we do appreciate your kind invitation and hope we shall have the opportunity to say yes at some future time.we have great pleasure to a certain degree and we will consider to give you a discount.例文1) Thanks for Favor谢恩惠Dear Mrs. Green,My daughter has written to tell that you have been very kind to her during her stay in New York.My husband and I deeply appreciate your courtesy（对此深感谢意）, and we do hope you’ll come to st ay together with us for a few days when you are in Beijing.Thank you for your kindness to Lin Fang.Sincerely yours,2) Thanks for Hospitability谢款待Dear Prof. Smith,Many thanks for your hospitability and the honor you showed me during my recent visit to your country. It was thoughtful of you to introduce me to so many of your famous professors and learned scholars in your Country. I have learned a lot from them. I returned to China safe and sound last Friday, and have resumed my work now.I hope you will some day visit our country with its ancient history and beautiful scenery, and give us some lectures on “Modern English Literature”.Please have no hesitation in writing to me should you want me to do something for you in China.With best wishes, I remain.（祝好）Yours sincerely,David Li3) Thanks for Help 谢帮助Dear Alice,I wish there were a better word than “thanks” to express my appreciation of your help in making the celebration of our School Founders’Day(校庆庆祝会) a success.Thanks for giving me the thrill of bringing your wonderful work to the attention of the trustees at our celebration.（在庆祝会上，您对校董事们的招待工作做得很出色，使我感动。
谢谢。
）All my best wishes.SincerelySalley5) Thanks for seeing off 谢送行Dear Alice,Many thanks for your coming to see me off at the airport. The warmth of friendship has accompanied me through the whole flight, and made my journey pleasant and comfortable.I arrived safely at Hong Kong this afternoon, and shall write you again later.Sincerely yours,11) Thanks for Suggestions from Customers 谢建议Dear Mr. Kane:Thanks for your helpful letter in which you suggested we should use ceramic inserts (陶瓷刀片) instead of solid carbide inserts (硬质合金刀片)in assembling our KPII lathe(车床).After many careful tests we consider your suggestion to be most constructive. We agree with you that ceramic inserts are wear resisting（耐磨）and heat resisting（耐高温）. Our technicians and engineers are working now on a modification（着手改进）of our present lathe.As a token of our appreciation for this suggestion(为了表示我们对这个建议的感谢), we will send you a new lathe with ceramic inserts in mid-July.Thanks again for your very practical suggestion.Sincerely yoursZhang MingPresident道歉信道歉事由的说明：I’m writing to show my apology for…I would like to express my apologies for not being able to…I’m sorry to say that I’ve not finished reading it through, and have to keep it until next Sunday. Excuse me for my delaying in turning in my assignment.道歉原因的说明：I had a minor accident/operation.弥补纠正及其承诺：I am sure I can make up the loss by…I promise it will never happen again.It would be very kind （considerate）of you to give me another chance to…（to give me another two days）进一步致歉：Many apologies./Do please forgive me.投诉信行为描述：I’m writing to bring your attention to the problems I have had with …Here’s the problem…解决方式的要求：It would be very kind ( considerate) of you to…解决方式的要求：address this problem soon.take steps to rectify this situation soon.turn it down a little?迫切的敦促或威胁:Frankly, I really can’t put up with the situation any more.You must rectify the situation, or I will take it to the court.If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.邀请信Commonly Used Sentences1) I’d like you to come to our dinner this evening.2) Request the pleasure of … 恭请…3) The favor of a reply is requested.敬赐复函。