家乐福供应商手册CARREFOUR SUPPLIER HANDBOOK家乐福(中国)总部财务部中国上海二零零八年八月家乐福供应商手册2/33前言 Foreword法国家乐福公司创立于1959年。
总部位于法国巴黎。
1963年家乐福公司开创了大卖场这种零售业态，提出“一站式购物”的消费理念，开创了世界零售业发展史上一个里程碑式的变革。
大卖场革命性的拓展了商品流通渠道，联接大生产与大消费，极大地方便了居民日常生活。
2007年度家乐福公司全球营业收入990.14亿美元，位居美国《财富》全球500强企业第32位。
是欧洲第一，世界第二大零售企业。
1995年12月1日，家乐福在中国开设第一家门店北京创益佳商场。
经过十三年的发展，今天，家乐福在中国40个城市拥有110多家门店，每天向超过一百万人次的消费者提供优质商品。
今天，家乐福在中国拥有两万多家供应商作为合作伙伴，我们深感荣幸能与您彼此相伴，一起走过十三年中国零售业发展的光荣岁月，衷心感谢您多年来的支持，家乐福将永远秉承植根中国的承诺，与广大供应商真诚合作，继续携手描绘中国零售业的繁荣画卷，共同开创美好未来。
2004年8月，我们开始发布《供应商手册》，至今已经过若干次更新。
通过这份手册，希望您可以更清淅的了解家乐福公司与供应商合作的整个业务流程。
Carrefour was founded in Paris in 1959. In 1963, a new retail activity—hypermarketwas created by Carrefour, and we put forward a new concept—“One Stop Shopping”, thisis the history of the development of a retail landmark changes. Marts revolutionary expandthe circulation channels, connected with the production of large consumption, which greatlyreduces the daily life of residents.2007 global companies operating income reached 99.14 billion U.S. dollars. Carrefourwas ranked 32nd on Fortune 500 list of world’s largest companies. It is the first largestretailer in Europe, the second largest retailer in the world.On December 1st 1995, Carrefour in China opened the first shop in Beijing. After 12years of development, and Carrefour in China’s 40 cities have 110 retailing, more thanone million daily trips to the provision of high quality goods. Today, Carrefour in Chinahas more than 20,000 supplier partners. We sincerely thank the vast number of suppliersaccompany with us in 12 years that developed in glorious period. And also thank you foryour tremendous support. Carrefour will always uphold the commitment rooted in China, andyour sincere cooperation, continue to work depicts the development of China’s retailpicture of prosperity, and work together to create a better future. From August 2004, we have developed issued 《Supplier handbook》, it has been updatedfor several times. Through this guidebook we hope you can understand more clearly theCarrefour and the supplier cooperation in the business process家乐福供应商手册3/33目录Contents1 Page 4供应商与家乐福公司合作的业务流程 Workflow between supplier & CARREFOUR2 Page 5商品部 Merchandise Division2.1合同 Contract2.2供应商编号 Supplier Code2.3单品 Item2.4促销 Promotion3 Page 7门店 Store3.1订货 Purchase order3.2收货 Receiving3.3退货 Return Goods4 Page 11财务 Finance4.1发票 Invoice4.2付款 Payment4.3费用结算 Fees settlement5 Page 19供应商与家乐福的沟通 Communication between Supplier & CARREFOUR5.1家乐福供应商网站 CARREFOUR supplier WEB5.2家乐福供应商呼叫中心 CARREFOUR supplier call center5.3供应商会议 Supplier meeting6 Page 26授权委托书 Power of Attorney7附件 Attachment7.1家乐福门店清单和增值税开票信息 CARREFOUR store list and VAT information7.2供应商信息表 Supplier Form7.3供应商新品单 New item Form家乐福供应商手册4/33第一章：供应商与家乐福合作的业务流程Supplier workflow1.1.流程图Flowchart商品部供应商区域财务中心北京上海成都广州上海总部付款中心1) 合同3) 发票4) 电脑数据2) 货物5) 付款门店1.2.注释 Notes1）供应商首先与商品部接触，协商谈判后签定合同。
商品部包括位于上海总部的全国商品部和位于各个城市的城市商品部CCU。
全国商品部负责全国供应商，城市商品部负责地区供应商。
Supplier contact, negotiate and sign contract with MD, which includesNational MD in SH HO for nationalsupplier and 18 CCU in different cities for regional & local supplier. 2）各门店向供应商订货，供应商送货到各门店仓库，送货同时取得验收单。
验收单由家乐福各门店的收货区的电脑系统打印，由系统自动编号。
验收单是供应商与家乐福结算货款的重要凭证。
Each store itself order goods from supplier, supplier deliver goods to each store warehouse and getreceiving report on site. The receiving report printed by computer with unique series No, which isthe only valid proof for delivery.3）供应商的发票直接送交区域财务中心。
家乐福在上海，广州，成都，北京设立四个财务中心，处理对应地区内门店的发票。
Supplier deliver invoice to regional financial center (MIM center). CARREFOUR set up 4 financialcenters in SH, GZ, CD, BJ for the stores in each territory.4）财务中心收到发票，审核无误后录入系统，通过系统传输到上海付款中心。
错误发票将退回供应商。
Financial center key in invoice in system match with goods, and transfer to SH HO CPC -paymentcenter, wrong invoice go back supplier.5）付款中心位于上海，统一向供应商支付货款，并在供应商网站上公布财务数据，以便供应商对帐。
SH HO CPC pays supplier and shares all the financial data with supplier through supplier web.家乐福供应商手册5/33第二章：商品部Merchandise家乐福商品部包括位于上海总部的全国商品部和位于各个城市的城市商品部CCU。
National MD inHO, and LocalCCU.全国商品部负责全国供应商，城市商品部负责地区供应商。
NationalMDin charge national supplier,CCUinchargelocal suppliers.表1：全国及区域CCU的分布一览表2.1.合同Contract供应商首先与家乐福公司商品部接触，通过协商谈判，达成合作意向后，签订合同约定各自的权利义务，作为合作的基础。
After negotiating and reaching agreement, supplier and Carrefour sign contract to define right andobligation. Contract is the legal base of the cooperation.一般供应商与家乐福签定两份合同《商品合同》和《促销服务协议》。