二汉语意义1.电子商务程序e-business process2.在线营销online marketing3.万维网接口World-Wide-Web interface4.财务往来financial transaction5. 商务模式business model6.客户服务customer service7.解决争端dispute resolution8.客户关系管理customer relationship management9.电子兑帐与支付系统electronic billing and payment system10.运输单shipping document11.电子数据交换EDI12.企业内部互联网intranet13.企业外部网extranet14.企业与企业之间B2B15.最终客户final customer16.清关customs clearance17.企业与消费者之间B2C18.信用卡鉴别credit card verification19.市场领域market niche20.软件模块software module21. 准时生产制Just-In-Time(JIT)22.带宽bandwidth23.统一资源定位器URL24.电子现金DigiCash25.研究与开发D&G26.损益帐profit/loss statement27.现金周转；现金流量cash-flow28.资产负债表；资金平衡表balance sheet29.有利形势tangible benefit30.无利形势intangible benefit31.业务重组business reengineering32.全球市场global marketplace33.宽带技术broadband technology34.多媒体multi-media35.目标市场target-market36.在线订购on-line online37.网站Web site38.在线支付on-line payment39.网络服务器Web server40.形式发票；估价单pro forma41.经营单位business unit（BU）42.新经济new economy43.过程创新/流程再造business process re-engineering(BPR)44.分销渠道distribution channel45.最终用户end user46.客户关系管理47.企业对企业营销模式business-to-business(B2B)48.企业对客户模式business-to-customer(B2C)49.实体企业brick-and-mortar enterprise50.买进buy-in51.每股收益earnings per share52.市场份额market share53.净亏损net loss54.战略目标strategic objective55.折扣价格discounted price56.规划周期planning horizon57.整个企业范围的enterprisewide58.投资回报率return on investment59.市场分割market segmentation60.渠道效率图channel effectiveness chart61.自动再补给automatic replenishment62.通过邮购运作生意的方法mail-order operation63.当地商店定价local store pricing64.同类比较apples-to-apples comparison65.客户服务customer service66.商务自杀；生意自杀commercial suicide67.线上和线下/网上和网下/虚拟和现实online and offline68.及时的送货timely delivery69.现实生活中的商店brick-and-mortar business70.拖欠订货；延期交货Backorder71.总裁，首席执行官CEO(Chief Executive Officer)72.最佳价格保障best-price guarantee73.联合包裹快递公司UPS: United Parcel Service74.联邦快递公司Federal Express75.利润profit margin76.全国的商品目录national catalog77.邮购定价mail-order pricing78.产品回转product return79.保护隐私的措施privacy policy80.搜索引擎search engines81.线上信息/网络信息online information82.信息网information network83.站点访问量site traffic84.增长率growth rate85.顾客群customer base86.产品描述product description87.数据库database88.退货率return rate89.售后服务电话follow-up calls90.销售金额sales figures91.电子货币公司（网络银行）CyberCash92.网络公司online venture93.销售率sales tax94.最畅销的货品top seller95.邮购商cataloger96.产品系列product line97.多个服务器multiple servers98.首席技术官chief technology office(CTO)99.信息技术information technology(IT)100.销售预测sales projections100.市场营销marketing101.电子商务客户关系管理eCRM102.互联网技术Web technology103.顾客，客户client104.按顾客要求制作的软件customized software 105.解决方案solution106.客户信息customer information107.实地技术人员filed technician108.机器自动生成的报告automated reports109.顾客的购物喜好customers’buying preference110.IP地址IP address111.工作流程workflow112.虚拟专用网VPN113.销售人员自动化软件sales-force automation software 114.用户支持customer support115.经常提到的问题frequently asked questions(FAQ)116.免费电话toll-free telephone117.解决问题do the trick118.实时交流real-time communication119.一次性启动费one-time start-up fee120.结算清单与支付statements and payments121.电子货币e-money122.电子账单付兑与支付electronic bill presentment and payment(EBPP)123.基金转移transfer funds124.客户关怀customer care125.票据中心billing department126.AT&T电子结算AT&T electronic statements127.交叉销售cross-sell128.上行销售up-sell129.内部流程in-house program130.营业费用overhead131.客户关系customer relations132.信用卡credit card133.节约成本cost saving134.个人消费习惯individual spending habits135.因特网结算与客户管理Internet billing and customer management136.账户数据account data137.直接结算direct billing138.中央系统centralized system139.数据收集data collection140.数据库管理系统database management systems141.智能搜索引擎intelligent search engines142.神经网络neural networks143.姓名地址簿directory144.信息检索information retrieval145.多语言搜索multilingual searches146.文本文件text documents147.特殊文件格式particular file format148.图像image149.数据库集成database integration150.跨语言搜索引擎cross language search engine151.检索和分类数据retrieval and classification technologies 152.原型prototype153.网页web page154.自然语言搜索Natural Language Search155.节点node156.图像搜索引Image Search Engine157.文本信息textual information158.算法algorithm159.自然语言处理器natural language processor(NLP) 160.电子采购 e procurement161.购买杠杆buying leverage162.开支分析spending analysis163.供应链supply chains164.企业资源管理软件ERP software/system165.个性化购买maverick purchasing166.购货请购周期purchase requisition cycle167.订单初始化order initialization168.有效性核查availability check169.订单跟踪purchase order tracking170.状态跟踪status tracking171.非契约购买Rogue/off-tract buying172.检查批准流程review and approval process173.流行手段trending tolls174.后台整理back-end integration175.麦特卡尔夫定律Metcalf’s Law176.企业对企业实物交易Business-to-Business barter 177.受理周期approval cycle/channel178.法律顾问legal counsel179.法律环境legal environment180.人力资源human resources181.客户忠诚customer loyalty182.域名domain name183.可执行交易enforceable transaction184.电子支付electronic payment185.电子签名electronic signature186.消费者保护法consumer protection law 187.法律争端legal issue188.责任风险liability risk189.在线卖方online seller190.管制风险regulatory risk191.数据保护法data protection laws192.合资企业；联合经营joint venture193.数据所有项data ownership194.声音摘录sound clip195.司法干预legal intervention196.信息隐私information privacy197.智力资产intellectual property198.电子商务网站e-commerce site199.结账过程checkout process200.无效错误信息ineffective error messages201.建立账户create an account202.老顾客和新顾客通道Return and New customer paths 203.网络零售商online retailer204.破产out of business205.假日收入holiday revenues206.收银机cash register207.网络交通site traffic208.潜在销售potential sales209.购买企图purchase attempts210.购物车shopping cart211.徒劳in vain212.被动注册passive registration213.信用卡号码credit card number214.更正fix the error215.交货方式shipping method216.为实现交易lost sales217.订购place an order218.移动电话技术mobile telephone 219.交互式电视interactive TV220.智能卡smart cards221.电信telecommunications222.网络经济network economy223.技术趋势technology trends224.赢家和输家winners and losers 225.消费者市场consumer market 226.电子商务商务空间e-business space 227.真实世界virtual world228.焦点key issues229.先驱者first -movers230.市场份额market share231.最大价值maximum value232.营销部门marketing department 233.广告媒介advertising medium 234.经济实用cost-effective and efficient 235.价值链value chain236.交换平台transaction platforms 237.汽车工业automotive industry。