如您愿意,请提供以下资料:
尊敬的客人:
Please provide the following information: 承蒙惠顾,十分荣幸,谨祝阁下此行愉快、惬意!
您的姓名(先生/女士/小姐)
提供高质量的服务是我们酒店全Your Name(Mr./Mrs./Ms.)______________体员工的一贯宗旨,而阁下极具价值的地址(家址/公司)
意见和建议将是我们保持和提高服务水Address(Home/Business)_____________平的依据,如能在百忙之中完成此调查城市
表,我们将不胜感激!
City________________________________ 诚谢阁下的光临并期待阁下的再次国家
光临下榻。
Country____________________________ 此致
留居日期
总经理
Date(s) of Stay______________________ We take great pleaure in welcoming you 房号
to our hotel and wish you a most pleasant Room NO___________________________enjoyable stay.
为确保在最短时间内回覆您。
如可附上We are striving to provide high quality 名片,将不胜感激。
service to our guests and it can only be Would appreciate if we could obtain your maintained and further improved with your 致:总经理
business card in order to ensure a prompt valuable comments and suggestions. We reply to your personal attention.would much appreciate if you could take some time to complete this questionnaire.此表用于酒店内部评估,所以内容绝对保密。
We thank you for your valuable patronage 请填写此表并转交酒店的大堂经理
This information is strictly confidential and and look foeward to serving you in the Please hand in to the Hotel Assistant manager
for evaluation purposes only.Thank near future.you for taking your valuable time.
Your sincerely.
General Manager
客人意见征询表 We Value Your Opinion
TO :GENERAL MANAGER
卫生间设施、设备完好
商场
Lavatory facilities Shopping arcade
行李洗衣、烫衣您在饭店是否感Bellmen Valet service 到安全
Did you feel safety in this hotel 入住手续客房送餐Cheek in Room service
您对饭店印象如何
问询
of this hotel
Information 您在饭店下榻夜数为__夜
电话总机服务
Telephone Service in general You have stayed in this hotel for__nights
公共洗手间卫生Publie lavatory
Hygiene 如您想提供其它宝贵意见,请写在下栏里If you wish to make any other suggestions 食品质量please do so below
Food quality
房间卫生Room hygiene
房间设施设备完好
康乐服务感谢您花费宝贵的时间给我们提出以上意Health center 见,这些情况将予以保密。
Thank you for taking time to give us your 卫生间卫生
商务服务
opinions. We will keep all the informations Lavatory hygiene
Business center confidentially.
餐饮服务 满意 一般 不满意
Food and Beverage Satisfactory Fair Unsatisfactory
前厅服务 满意 一般 不满意Lobby service Satisfactory Fair Unsatisfactory
客房服务 满意 一般 不满意Housekeeping Satisfactory Fair Unsatisfactory
其它服务 满意 一般 不满意
Other service Satisfactory Fair Unsatisfactory。