5. SQE Key KPIs SQE 关键绩效指标
6. How To Measure Supplier’s Performance 如何衡量供应商表现
7. Exercise 练习
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1. Objective 目的
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• To understand the SQM’s framework and it’s mechanism to manage suppliers to achieve key SQE’s KPI on supplier quality performance.
• 通过了解供应商质量管理框架以及机制有效管理供应商， 使得供应商的质量表现能够达到SQE的关键绩效指标。
Location
: DMS
Change History
Version 1.0
Date 25 March 2010
Modified by Daniel Ong
Change of summary Initial Release
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Contents 内容
1. Objective 目的
2. Hi-P Supplier Quality Organization & JDs 赫比供应商质量管理组织架构&工作描述
3. Hi-P Supply Quality Management Framework 赫比供应质量管理框架
4. Holistic was to Manage Supplier (PDCA) 全面管理供应商质量的方法（PDCA模式）
2. Site SQE leader: 各Site SQE负责人 a. To implement system and work plan. 执行系统要求以及工作计划
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3.Hi-P Supply Quality Management Framework
赫比供应管理框架
Hi-P Sites SQEs
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2.1 The Role Between Corp and all Sites 总部与Site各自的角色
1. Corporate Supplier Quality 总部供应商质量管理
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a. To work with Sites’ SQE Leader/QM and setup SQM’s system with specific requirements 与各Site SQE负责人以及质量经理合作，根据具体要求建立供 供应商质量管理系统
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Supply Quality Strategy, Technology Roadmap & Business development 供应质量管理策略，技术指导以及商业发展
Quality Ad-hoc.
performance.
• Ensure Earlier Material Quality
Planning with suppliers
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1.1 如何达到目标
常用模式
改善模式
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单个部门功效：质量、项目、商 各部门统一合作：明确各自的职责和
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1.1 How to achieve the Objective
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Old Way • Individual Departmental
Better Way • Cross functional team led by
functions on quality, project
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Supplier Quality Management 供应商质量管理
The Integrated
Electro-Mechanics Solution Provider
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Document Properties
业各自独立，没有统一的目标、
责任，达到分工合作的目的
系统和策略，犹如一盘散沙
运用系统专业的方法管理供应商
供应商选择与材料质量考虑脱离
确保前期开发时有效保证质量
Hir Quality Organization & JDs
赫比供应商质量管理组织架构&工作描述
strong clear ownership with clear
and business without consistent
Roles & Responsibilities
goal, system & strategy
• Systematic and professional
• Supplier Selection & Material way to manage Supplier
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Juha Poyry
Vice President Quality & Mgmt Sys.
Daniel Ong
Supplier Quality Senior Manager
Hi-P Sites Quality Managers
Lyn Zou
Supplier Quality Engineer
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Creator
: Daniel Ong
Function
: Supplier Quality Management
Approver
: Juha Poyry
Document No. : Corp-QA-S-TM-001
Version/Status : 1.0 / Approved
b. To work with Sites’ SQE on SQM’s work plan 与各Site SQE负责人合作，制定工作计划
c. To harmonize all site SQE in a consistent way 协调并统一各Site
d. To coordinate with sourcing for strategic solution 与Sourcing合作以调整策略