试卷代号：2141中央广播电视大学20**—20**学年度第一学期“开放专科”期末考试英语专业商务英语写作试题I. Complete the letters with the words given. (10 points)requests, appreciate, overdue, appoint, confidential, remain, further to, explanation,regarding, confidence(1)Dear Ms. Waif1 your letter of 26 April, I am happy to provide the information you requested2 Arnold Stevens, with the understanding that this information will be kept3 . I can recommend Mr. Stevens with every4 . He has been a stock c!erk and then a sales assistant in my store since September 1996. He has always been willing to work odd hours, including weekends and holidays, and has proven to be a hardworking and trustworthy employee.If you were to 5 Mr. Stevens to the post, we should find it very difficult to replace him. However, we 6 that it may be time for Mr. Stevens to move on. Sincerely yours(2)Dear SirWe are very much surprised that we have received no reply to the further letter we sent you on 28th July regarding the long 7 payment of $ 95.67 on your account. Our relations in the past have always been good. Even so, we cannot allow the amount to 8 unpaid indefinitely, and as we have received no replies to any of our several 9 for payment, we are now reluctantly compelled to have recourse to law, unless the amount due is paid or a satisfactory 10 received by the end of this month.Yours faithfullyⅡ. Choose the best answer for each question. (10 points)11. I am writing to find out the facts __ to your recent insurance claim.a. be relatedb. relatec. relating12. Please examine the matter and send us the __ of the missing three boxes by airparcel.a. paymentb. replacementc. adjustment13. It is essential that our suppliers __ both competitive in terms of price, andextremely reliable.a. beb. woutd bec. will be14. With regard to the loss in weight, we are enclosing a surveyor's report in order to proveto you that the loss __ only __ in transit.a. could.,'oceur h. could..,have occurredc. can".occur15. We are sorry to have to complain of the quality of the shipment of wheat, but it is far__ the sample you sent us.a. superior tob. inferior toc. prior to16. The policy __ and should reach you by the end of next month.a. is being preparedb. is being preparingc. is preparing17. __ that you no longer require our services was a great disappointment to me.a. to learnb. Learningc. Have learned18. Marityn had to leave for Mexico City;_____, she will not be available for next week'smeeting.a. consequentlyb. neverthelessc. moreover19. I am afraid customers are expected to check that goods are satisfactory on ____a. shipmentb. dispatchc. delivery20. __ your urgent need of the goods, we have decided to accept your order despite thecurrent tight supply position.a. In terms ofb. In spite ofc. In view ofIII. Match (10 points)A. In the following, 21- 25 describe the problems, and a--e give the solutions. Please match them.21. Recently, you have started to deliver later than agreed. This results in our failing to meet our own deadlines.22. Having checked with our suppliers, it is clear that they mistakenly sent us a consignment of faulty disks.23. Bale 3 doesn't appear to have been packed in waterproof material and has become very sodden in transit.24. We are willing to accept the goods sent if you are able to make a substantial reduction in the price.25. I cannot possibly use the camera you sent me because it has problems working.a. We are asking our Agents to inspect this bale, and, subject to their reports, we will replace the unsaleable part.b. I shall arrange for a replacement to be sent to you immediately, and would be grateful if you could return the faulty camera.c. I can assure you that we are currently considering switching transport company to avoid thistype of error occurring again.d. With this in mind, we are more than happy to replace the faulty disks.e. We appreciate your offer to keep the goods wrongly delivered, and we are ready to allow 14% off the invoice price.B. Choose from f--j to match 26--30.26. Could you send us a price list regarding your chromium plated domestic products?27. I appreciate your advice on some problems we are experiencing with the equipment we ordered from you 3 months ago.28. Would it be possible for you to arrange for us to see your products sometime this month?29. Mr Nick Adams of Aiko Corporation has referred us to you for information concerning his standing.30. The Stenogram is efficient, dependable, timesaving and economical.f. Excessive humidity can seriously affect the operation of our equipment.g. If it is possible, we should like to arrange a demonstration by the end of this month.h. For fifty-two weeks in the year it works hard for you, without lunch breaks or holidays.i. We welcome the opportunity to report favorably on his company.j. Prices quoted are inclusive of transportation costs.Ⅳ. Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points)Ⅳ-311). The reason for this is that we have recently introduced a computerized stock controlsystem, and there have been a number of "teething problems".2). A revised, correct, invoice is attached for your convenience.3). Reference is made to your letter of 27 May regarding our invoice (P5637/3).4). I hope you have not been too inconvenienced by our mistake, and that you will continueto honor us with your custom.5). Having checked with our suppliers, it appears that a mistake has been made on thisoccasion, and that you have been sent an invoice with incorrect details.6). I appreciate your bringing this matter to my attention.Ⅳ-321). This company specializes in student exchanges between Europe and Hong Kong.2). I look forward to receiving this information soon as our next large groups of students willarrive in approximately ten days.3). Could you please send me two hundred copies of your summer calendar of forthcomingcultural and educational events?4). One of my responsibilities is to arrange interesting evening activities while students are inHong Kong, and your brochures would be very useful in helping me to do this.V. Translate the following into Chinese. (10 points)33.GentlemenAs your name and address were listed in The Business, we are writing toyou with a desire to open an account with you.We are one of the leading exporters of Chinese silk goods and are enjoying an excellent reputation through fifty years' business experience. We are sure that you will be quite satisfied with our services and the excellent qualities of our goods.If you need more objective information concerning our credit, please direct all inquires tothe Bank of China.We are looking forward to your early and favorable reply.Yours truly34.Dear Sir or MadamSeveral weeks ago you requested information on our line of copy machines and we were pleased to send you our brochure.Perhaps you have additional questions about the copy machines we offer. To help you make the right decision, we are enclosing a sheet that answers the most commonly askedquestions about our line.We hope these questions and answers will be helpful. If you have additional questions, please feel free to contact me.Yours trulyⅥ. Writing. (40points)35. Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.1). Explain that payment was delayed because your accounting department made an oversight in making remittance.2). Inform the seller that the sum has been sent to him by Telegraphic Transfer today.36. Write a reply to the following letter.Dear Mr PerkinsAccording to Contract No. 192 covering 150 cases of recorder components, the shipmentis to be made in September. But yesterday our customers informed us that they needed the components urgently to fulfill the orders with their buyers, so we find ourselves under thenecessity of requesting your cooperation to advance shipment to August.We can imagine the inconvenience which our request may cause you, but wedo hope our old pleasant relations ,will offset them.Thank you for your cooperation in this respect.Yours truly(hints: show your consideration, manufactures are busy and persuaded to deliver 50 cases in August and the remaining in September, ask to amend credit and confirm )中央广播电视大学20**—20**学年度第一学期“开放专科”期末考试英语专业商务英语写作试题答案及评分标准I. Complete the letters with the words given. (20points)1 Further to2 regarding3 confidential confidence5 appoint6 appreciate7 overdue remain9 requests 10 explanationII. Choose the best answer for each question. (10points)11 12 13 14 15 16 17 18 19 20C b a b b a b a c cⅢ. Match. (10points)A. 21. c 22. d 23. a 24. e 25. bB. 26. j 27. f 28. g 29. i 30. hⅣ, Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points)Ⅳ--31. para. 1:3,6 para. 2: 5,1, 2 para. 3:4 (10points)Ⅳ--32. para. 1:3 para. 2:1,4 para. 3:2 (10points)Ⅴ.Translate the following into Chinese; (10points)33．敬启者：我方在《商业》杂志上得知贵公司的名称和地址，愿与贵公司建立商贸关系，特函奉知。