专业公司：Strategic Business Unit/ SBU产业基地：Industrial Bases区域公司：Regional Companies2.集团公司部门名称:工会：Labour Union办公室：Office党办：Office of Party Committee生产经营办：Office of Production Operation安全环保部：Department of Safety & Environment Protection人事部：Personnel Department党委组织部：Organization Department under Party Committee财务部：Financial Department资产部：Assets Department规划发展部：Planning and Development Department监事部：Supervision Department纪律检查委员会：Discipline and Inspection Committee企划部：PR Department党委宣传部：Publicity Department under Party Committee管信部：Management & IT Department；科技部：Department of Science and Technology机关事务局：Bureau of Internal Affairs3.IT服务中心部门：信息技术服务中心（ITSC）：Information Technology Service Center 综合处(GAO)：General Adm. OfficeERP能力中心(ERP CC)：ERP Competence Center商务智能中心：(BICC):Business Intelligence Capability Center质量部(QMD)：Quality Management DepartmentIT标准化中心(SC) ：IT Standardization Center数据中心：（DC）：Data Center客户服务中心：（CSC）Customer service center业务系统运行部：（BSOD）Business System Operation Department 4.常用专业词汇: (业务板块)有机硅：Silicone研发中心：R&D Center权限:Authorization全球模板：Global Template改造：Transformation机房：Sever room现场支持：Onsite Support核心模版组：Kernel Module Group5. IT方面；上线：Rollout；专线：Leased line；检查：Check实施:Implement转储：ship backup data to NAS；验收:Acceptance支持：Support演练：Training迁移：Migration运维：Operation and maintenance主数据:Master data回归测试:Regression Test模拟运行：Dry Run;单元测试：Unit testing开发模型:Development model传输请求:Change Requests集成测试：Integration testingIT基础设施(基础架构）：IT infrastructure标准化机房：Standardized server rooms解决方案管理器；Solution manager业务流程管理BPM Business Process Management信息技术基础架构库ITIL Information Technology Infrastructure Library 6. 管理类（入职）培训：（onboard）Training审批:Approval附件：Attachment.监督：Supervise报表: Report forms状态: Situation持续：Continue处理：Disposal解决：Solve协调：Coordinate落实：Nail down ; Confirm成本中心；Cost center利润中心；Profit center科学发展观:Scientific outlook on development7. 常用缩写BW 数据仓库Business Information WarehouseEP 企业门户Enterprise portalHR 人事管理Human resourcesKPI 关键业绩指标Key Performance IndicatorMRP 物料需求计划Material requirement planningOA 办公智能化Office AutomationP11系统：BW生产系统Q11 Q12系统: BW测试系统T11系统：BW培训系统FS 功能文档说明Function specification DocumentTS 技术文档说明Technical SpecificationFI 财务会计Financial AccountingCO 管理会计：Management accountingMM 物料管理Material ManagementSD 销售与分销Sales and DistributionPP 生产计划Production PlanningPM 设备管理Plant ManagementQM 质量管理Quality ManagementEHS 环境健康与安全Environmental Health and safety8.网络词汇网管协议SNMP: Simple network management protocol互联网控制信息协议ICMP: Internet control message protocol 地址解析协议ARP: Address resolution protocol传输控制协议TCP: Transmission control protocol用户数据报协议UDP: User datagram protocol简单邮件传输SMTP: Simple mail transfer protocol域名服务器DNS: Domain name service组播地址Multicast虚拟专网VPN: Virtual private networks安全套接层SSL: Secure sockets layer点对点协议PPP: Point to Point protocol路由信息协议RIP: Routing Information protocol开放的最短路径优先协议OSPF: OPen shortest path first HDLC协议HDLC: High level datalink control protocol路由器Routers交换机Switch子网Subnet同步光纤网SONET拓扑结构Topology不间断电源UPS局域网LAN广域网WAN9.硬件设备词汇表不间断电源：UPS蓄电池：Battery恒温恒湿机：Constant temperature and humidity machine机柜：Cabinet发电机：Generator互头开关：ATS等离子显示屏：PDP空调柜机：Air Conditioner多联机空调：Muti-line air conditioner热水器：Heater水泵：Pump润滑油：Lubricating oil防冻液：Antifreeze投影仪：Projector投影幕：Screen硬盘录像机：DVRDVD播放机：DVD player广播主机：Radio Host功放机：Amplifier防火门：Fire Door防火玻璃隔断：Fire-resistant glass配电柜：Distribution Cabinet紧急照明电源：EPSVGA矩阵：VGA Matrix工控机：IPC电话交换机：PBX灭火器：Extinguisher家具：Furniture窗帘：Curtain电梯:Elevator安防：Security消防通道锁：Fire Channel Lock介质柜：Media cabinet资料柜：Information Stands切换矩阵：KVM门禁：Access掌纹机：Fingerprint Machine视频监控系统：CCTV油箱：Tank10.ERP系统词汇企业资源计划(ERP)：Enterprise Resource Planning制造资源计划(MRPⅡ) ：Manufacturing Resource Planning 物料需求计划(MRP)：Material requirements planning验收Acceptance批准Approval预期储备Anticipation inventory物料清单 (BOM)：Bill of materials批流程：Batch process闭环MRP ：Closed-loop MRP计算机辅助工艺设计(CAPP) ：Computer-aided process planning计算机辅助软件工程(CASE)：Computer-aided software engineering计算机辅助设计(CAD)：Computer-aided design计算机辅助制造(CAM) ：Computer-aided manufacturing计算机集成制造系统(CIMS) ：Computer integrated manufacturing system配置Configuration顾问Consultant面向客户制造管理系统(COMMS)：Customer oriented manufacturing management system决策支持系统Decision support system分布式(DMRP)：MRP Distributed MRP分销资源计划(DRP)：Distribution resource planning分销需求计划Distribution requirements planning离散型生产Discrete manufacturing派工单Dispatch list需求管理Demand management最早定单完成日期Earliest due date评价Evaluation作业现场库存Floor stock人力资源计划Human resources (HR)实施Implement库存Inventory库存管理(IM)：Inventory management库存(资金)周转次数：Inventory turnover/turns物料：Item, material, part关键用户Key user制造执行系统(MES)：Manufacturing executive system管理信息系统 (MIS)：Management information system最小库存余量Minimum balance最小订购量(MOQ) ：Minimum order quantity最大供应量(MSQ)：Maximum supply quantity产品或物料（英文/中文）描述Object description (English/Chinese)定货策略Order policy优化生产技术(OPT) ：Optimized Production Technology计划物料单Planning BOM生产计划(PP) ：Production planning采购需求(PR) ：Purchase requirements计划产出量Planned order receipts计划定单Planned order计划能力Planned capacity生产周期Production cycle资源需求计划Resource requirements planning安全库存Safety stock汇总物料清单Summarized BOM全面质量管理(TQM) ：Total quality management在途库存Transportation inventory, pipeline stock车间定单Work order事件Incident问题Problem变更Change事件/问题/表更管理Incident /Problem/Change management 高严重等级事件Hign-level incident变更请求RFC（Request of change）测试管理Test Management服务台Service Desk知识管理Knowledge Management11.ABAP词汇：高级业务应用编程语言ABAP Advanced Business Application Programming的整合中间件ALE Application Link and Enabling 中介文本IDocs Intermediate Document消息传递服务Messaging Service远程功能调用RFC Remote Function Call批数据通讯BDC Batch Data Communication业务应用编程接口BAPI Business Application Programming Interface企业目标库BOR Business Objects RepositoryABAP列表查看/SAP列表查看ALV ABAP LIST VIEWER/SAP List Viewer图形界面接口GUI Graphic User Interface输出前处理PBO Process Before Output 输入后处理PAI Process After Input事务代码transaction code ABAP/4 资料文件Dictionary Object表头HEADER LINE工作区WORK AREA内表Internal Table关系表Relation Database数据定义语言DDL Data Definition Language数据操作语言DML Data Manipulation Language开放SQL OPEN SQL本地SQL NATIVE SQL数据库暂存区Database Cursor内部调用Internal Call外部调用External Call对象连接与嵌入OLE Object Linking and Embedding 表现层presentation level应用层application level数据库层database level应用服务器application server消息服务器message server工作进程work process共享内存区shard memory分配器dispatcherSAP Java连接器Jco Java Connector支持远程调用的功能模块RFM remote-enabled function module 批输入batch input同步RFC sRFC synchronous RFC异步RFC aRFC asynchronous RFC事务性RFC tRFC transactional RFC队列RFC qRFC queued RFC并行RFC pRFC parallel RFC逻辑工作单元LUW logical unit of work回调子程序callback subroutine回话session调度器队列dispatcher queue入站inbound queue出站outbound queue业务对象BO business object面向对象Object-Oriented业务对象仓库BOR Business Object Repository业务对象创建器Business Object Builder父类supertype完整性、一致性、独立性、持久性ACID原则Atomic、Consistent、Isolated、Durable分布-集成式distributed but integrated 数据定义data declaration选择屏幕事件selection-screen带架构with frame参数parameters必须输入obligatory内存ID memory id检验栏checkbox默认值default权限authorization子程序关键字perform字段符号Field Symbols面向对象程序OOP Object-Oriented Programming 封装encapsulation多态polymorphism继承inheritance商业对象仓库BOR Business Object Repository定义definition实现implementation声明declaration共有部分public section保护部分protected section私有部分private section提交commit回滚rollback共享锁Shared lock独占锁Exclusive lock加锁enqueue解锁dequeue向下兼容Downwards compatible扁平结构体flat structure复合结构体complex structure赋值Value assignments嵌套算术表达式nested arithmetic expressions 单值包含single value include范围包含range include单值不包含single value exclude范围不包含range exclude全局模块化Global modularization整形运算Integer Arithmetic定点运算fixed point arithmetic压缩数Packed numbers兼容性Compatibility标准表standard table排序表sorted table哈希表hash table综合测试Integrated Test最终用户培训End user training上线go live优先级priority汇总summary反馈raise作者author确认validation访问控制列表ACL Access Control List域domain虚拟服务器virtual server增强Implementation修订Revised维护MaintenanceKPI词汇：关键绩效指标KPI Key Performance Indicators 数据收集系统DEP Data Entry PortalBW词汇：资产管理AM Asset Management财务会计FI Financial Accounting控制CO Controlling利润计算中心PCA Profit Center Accounting成本计算中心CCA Cost Center Accounting利润分析PA Profitability Analysis制造成本PC Product Costing实际价值/作业成本ABC Activity Based Costing资产会计核算AA Asset Accounting应付款AP Account Payable应收款AR Account Receivable分类总帐GL General Ledger工作流WF Work Flow信息范围InfoArea信息对象目录InfoObject Catalog查询要素Query Elements多重提供者MultiProvider信息块InfoCube集合Aggregate信息集InfoSet标准信息集Classic InfoSet信息对象InfoObject数据存储对象DataStore Object转换Transformation更新规则Update rules信息源InfoSource传输规则Transfer Rules数据源DataSource源系统Source System信息包InfoPackage处理链Process Chain数据传输流程Data Transfer Process处理变式Process Variants例程Routine通讯结构Communication Structure 维Dimensions关键值Key Figures导航属性Navigation Attributes关键字字段Key fields数据字段Data Fields商务信息仓库BW/BIW Business Information Warehouse主数据Master Data业务数据Transaction Data配置数据Configuration DataMI词汇：管理信息MI Management Information商务智能BI Business Intelligence管理指标Management indicators业务信息需求BIR Business Information Requirement管理信息度量标手册Management Information Measurement Standard Manual管理信息标准化Management Information Standardization业务信息仓库BW Business Information Warehouse高级业务应用编程语言ABAP Advanced Business Application Programming12.ITIL V.3词汇：Absorbed overhead可分摊间接费用Absorption costing吸收成本法，完全成本法Acceptance environment验收环境Acceptance test验收测试Access control访问控制Accounting会计核算Accuracy准确度Action lists行动列表Activity Based Costing (ABC)作业成本法（ABC）Adaptive maintenance适应性维护Additive maintenance补充性维护Adjustability可调整性Agreed Service Time (AST)约定服务时段Alert告警Alert phase告警阶段Allocated cost可直接分配成本Application应用，应用系统Application maintenance应用维护Application management应用管理Application sizing应用选型Application software应用软件Apportioned cost待分摊间接成本Architecture架构Archive存档Asset资产Asset management资产管理Assurance保证Attributes属性Audit审计Auditability可审计性Authentication验证Authenticity真实性Authorisation授权Automatic Call Distribution (ACD)自动呼叫转发（系统）（ACD）Availability可用性Availability management可用性管理Availability Management Database (AMDB)可用性管理数据库（AMDB）Backup备份Balanced Scorecard (BSC)平衡计分卡Baseline基线Baseline security安全基线Batch processing rate批处理速度Benchmark标杆Biometrics生物测定学BS7799BS7799 Budgeting预算编制BugBUG（也可形象地译为“臭虫”）Build构建Building environment构建环境Business业务，商业Business capacity management业务能力管理Business Continuity Management (BCM)业务持续性管理（BCM）Business function业务功能，业务职能部门Business Impact Analysis (BIA)业务影响分析（BIA）Business process业务流程Business recovery objective业务恢复目标Business recovery plan framework业务恢复计划框架Business recovery plans业务恢复计划Business recovery team业务恢复小组Business Relationship Management (BRM)业务关系管理（BRM）Business request业务请求Business Unit (BU)业务单元（BU）Bypass临时措施Call center呼叫中心Capacity Database (CDB)能力数据库（CBD）Capacity management能力管理Capacity plan能力计划Capacity planning能力规划Capital investment appraisal资本投资评估Capitalization资本化Category类别，分类Central point of contact联络中心Certificate证书Certification Authority (CA)认证机构（CA）Certify认证Change变更Change Advisory Board (CAB)变更顾问委员会（CAB）Change Advisory Board /Emergency Committee (CAB/EC)变更顾问委员会/应急委员会（CAB/EC）Change authority变更授权Change builder变更构建者Change control变更控制Change document变更文档Change history变更历史Change log变更日志Change management变更管理Change manager变更经理Change model变更模式Change processing变更处理Change Record变更记录Change request变更请求Chargeable unit计费单元Charging计费CI level配置项级别Clarity易理解性Classification分类，分级Clean desk桌面清理，桌面整理Client客户Cold stand-by冷支持Command, control and communications命令、控制和协调Communication facility通信设备，通信设施Compatibility兼容性Completeness完整性Complexity复杂性Component Failure Impact Analysis (CFIA)组件故障影响分析（CFIA）Compromise泄漏Computer Aided Systems Engineering(CASE)计算机辅助系统工程（CASE）Computer center计算机中心Computer operations计算机操作Computer platform计算机平台Computer system计算机系统Computer Telephony Integration (CTI)计算机电话集成（系统）（CTI）Confidentiality保密性Confidentiality, Integrity and Availability (CIA)保密性、完整性和可用性（CIA）Configuration配置Configuration baseline配置基线Configuration control配置控制Configuration documentation配置文档Configuration identification配置标识Configuration Item (CI)配置项（CI）Configuration management配置管理Configuration Management Database(CMDB)配置管理数据库（CMDB）Configuration management plan配置管理计划Configuration manager配置经理Configuration structure配置结构Configure配置Connectivity连通性Contingency manager应急经理Contingency plan应急计划Contingency planning应急规划Contingency planning and control应急规划及控制Continuity持续性Continuity manager持续性经理Continuous availability持续可用性Continuous operation持续运作Contract合同Control控制Controllability可控性Correctability可纠正性Corrective controls纠正性控制Corrective maintenance纠正性维护Corrective measures纠正措施Cost effectiveness成本效益Cost management成本管理Cost unit成本单元Costing成本核算Countermeasure防范措施Cracker骇客CRAMMCRAMM（英国中央计算机与电信局行风险分析和管理的方法。