参考文献References and Bibliography第一章1．Adapted from Gillian Flynn, "Workforce 2000 Begins Here," Workforce, May 1997, 78-84; and Gillian Flynn, "Bank of Montreal Invests in Its Workers," Workforce, December 1997, 30-38.2．Lynda Gratton, "The New Rules of HR Strategy," HR Focus, June 1998, 13-14.3．Richard W. Judy and Carol D'Amice, Workforce 2020: Work and Workers in the 21st Century, Indianapolis: Hudson Institute, 19974．Peter Morici, "Export Our Way to Prosperity," Foreign Policy, Winter 1995-1996, 3.5．Marc Adams, "Building a Rainbow, One Stripe at a Time," HR Magazine, August 1998, 72-79.6．Judy and D'Amico, Workforce 2020, 5.7．Rick Garnitz, "Aging Workforce Poses an HR challenge," ACA Ne ws, March 1999, 20-21;and Carol Patton, "Golden Solutions," Human Resource Executive, August 1998, 63-65.8．"DOl. Offers Advice on Eldercare Programs," HR Policies & Practices Update, May 30.1998, 3-4.9．"HR's Role in Transformation of Work Debated by HR Executives,"Human Resources Report, April 20,1998,418. Thomas A. Stewart, "Taking On the Last Bureaucrats;" Fortune, January 15, 1996, 105-106.10．Thomas A. Stewart, "Taking On the Last Bureaucracy,"Fortune, January 15, 1996, 105-106.11．Allan Halcrow, "Survey Shows HR in Transition," Workforce, June 1998, 73-80.12．Bruce R. Ellig, "Is the Human Re-source Function Neglecting the employees?" Human Resources Management, Spring 1997, 91-9513．Jennifer Laabs, "Why HR Can't Win Today," Workforce, May 1998,63-74.14．Robert Galford, "Why Doesn't This HR Department Get Any Respect?" Harvard Business Review , March-April, 1998, 24-26.15．Lin Grensing-Pophal, "Taking Your Seat at the Table," HR Magazine, March 1999, 90-94;and Andrew R. Mcllvane, "Window of Opportunity," Human Resource Executive, June 5,1998, 36-38.16．Dave Ulrich,Human Resource Champions, Boston: Harvard Business School Press,References and Bibliography19971.17．Louis R. Forbringer and Carol Oeth, "Human Resources at Mercantile Bancorp oration, Inc.," Human Resource Management, Summer1998, 177-189.18．"The Missing M &A Link," The Wall Street Journa l, October 7, 1997, AL19．Dave Ulrich, "A New Mandate for Human Resources," Harvard Business Review, January-February 1998, 124-134.20．Shari Caudron, "The CEO Need You: Are You Delivering?" Workforce, June 1997, 63-68.21．Linda Davidson, "Measure What You Bring to the Bottom Line," Workforce, September 1998, 34-40.22．Mark Huselid, "The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance,'' Academy of Management Journal,38 (1995), 635-672.23．Adapted from Michael M. Phillips, "Midwest's Headache: Not Enough Workers," The Wall Street Journal，April 27, 1998, Al; Margaret W. Pressler, "Retail Industry Shops to Find Scarce Employees," The Denver Post, April 19, 1998, 7A; Chris Woodward, "Driver Shortage Makes Truckers King of the Road," USA Today, March 25, 1997, Gl; and Anna W. Mathews, "Wanted: 400,000 Long Distance Truck Drivers‖ The wall Street Journal., September 11, 1997, B1.24．Barbara Parus, "Designing a Total Rewards Program to Retain Critical Talent in the New Millenium.‖ACA News, February 1999, 20-23.25．Cathy Gedvilas, "Rewarding The ‗New Breed' Information Workers," ACA News, July/ August 1998, 30-3526．"Administrative Woes," Human Resource Executive, January 1998, 82.27．"Global Competition Encourages Partnership Between HR and Line Management, Study Says," HR Policies & Practices Update, April 18, 1998. 4.28．Mindy W. Toran, "Rolling with the Changes," Human Resource Executive, June 5, 1998, 39-41.29．HR 21: Human Resources for the Next Century (Washington, DC: Watson, Wyatt Worldwide, 1995).30．Adapted from Scott Lever, "An Analysis of Managerial Motivations Behind Outsourcing Practice in Human Resources," Human Resource Planning 20, 2 (1997), 37-48.31．Len Strazewski, "Double Duty," Human Resource Executive, July1998, 35-38.32．Carla Johnson, "Changing Shapes," HR Magazine, March 1999, 40-48.33．"The Ongoings of Outsourcing," Outsourcing Guide, August 1998, 2-.5.34．Howard R. Mitchell III ,"A Moving issues: To Outsource or Not to Outsource‖HR Magazine, May 1998, 59-68.35．Del Jones, "48% of workers Admit to Unethical or Illegal Acts," USA Today, April 4, 1997, lA.2参考文献36．Based on information in Larue T. Hosmer, The Ethics of Management (Homewood, IL: Richard D. Irwin, 1987), 12-14.37．Robert D. Gatewood and Archie B. Carrell, "Assessment of Ethical Performance of Organization Members: A Conceptual Framework," Academy of' Management Review 16 (1991) , 667-690.38．Gary R. Weaver. Linda Klebe Trevino, and Philip L, Cochran, "Corporate Ethics Systems,"Academy of Management Journal 42 (1999), 41-57; and Craig Dreilinger, "Get Real (And Ethics Will Follow),‖Workforce, August 1998, 101-102.39．"HR Staff Feeling, Seeing Ethics Pressure," Bulletin to Management, February 12, 1998, 4 40．The Business Ethics Survey (Alexandria, VA: Society for Human Resources Management, 1998).41．Andrew R. Mcllvane, "Work Ethics," Human Resource Executive, August 1998, 30-34.42．Stephen C. Schoonover, HR Competencies for the Year 2000(Alexandria, V A: SHRM Foundation, 1998).43．Kevin Barksdale, "Why We Should Update HR Education," Journal of Management Education 22 (1998), 526-530.44．Debra L. McDaniel, "A Competency Model for Human Resources,'' in David D. Dubois, The Competency Case Book (Amherst, MA: HRD Press, 1998), 121-156.45．Linda Micco, "Ranks of Certified HR Professionals are Swelling Rapidly," HR News, June 15, 1998,14.46．"Certification Lends HR Greater Credibility," Workforce, April 1998,23.47．Adapted from Gillian Flynn, "Remedy Cures for Work Doldrums," Workforce, February 1998, 38-42.第三章1．Based on ―Welfare-to-work: A Good Start,‖ Business Week, June 1, 1998, 102-106;―Welfare Recipients Stay on the Job Longer,‖ Omaha World-Herald, May 27, 1998, A1,10;Bill Leonard, ―Welfare to Work: Filling a Tall Order,‖ HR Magazine, May 1998, 78-87;and .2．Gary Hamel and C.K. Prahalad, Competing for Future (Cambridge, MA: Harvard Business School Press, 1994), 227.3．Mark A. Huselid, Susan E. Jack son, and Randall S. Schuler, ―Technical and strategic Human Resource Management Effectiveness as Determinants of Firm Performance,‖ Academy of Management Journal, 40(1997), 171-188.4．Jay B. Barney and Patrick M. Wright, ―On Becoming a strategic sources in Gaining Competitive Advantage,‖ Human Resource Management, Spring 1998, 31-46.5．Russell W. Coff, ― Human Assets and Management Dilemmas: Coping with Hazards on the Road to Resource-Based Theory,‖ Academy of Management Review, 22(1997), 374-402.3References and Bibliography6．The authors acknowledge that the development of concepts in Figure 2—2 are based on ideas suggested by Kathryn D. McKee, SPHR, CCP; Charles W. L. Hill and Gareth R.Jones, Strategic Management(Boston: Houghton Mifflin, 1998), 92-96; and Thomas A Barocci, Human Resource Management and Industrial Relations(Chicago: Scott, Foresman, 1985), 105.7．Jay B. Barney, Gaining and Sustaining Competitive Advantage (Reading, MA: Addison- Wesley, 1997), Chapter 1.8．Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980).9．Figure 2—4, as adapted, is based on ideas suggested in S. Ragburam and R. Arvey, ―Business Strategy Links with Staffing and Training Practices,‖ Human Resource Planning 17(1994), 58.10．Adapted from Patrick M. Wright, Gary C. McMahan, Baline McCormick, and W. Scott Sherman, ―strategy, Core Competence, and HR Involvement as Determinants of HR Effectiveness and Refinery Performance,‖ Human Resource Management, Spring 1998, 17-29.11．Sharon Nelton, ―Major Shifts in Leadership Lie Ahead,‖ Nation’s Business, June 1997, 56-57.12．John D.Owen, ―flextime: Some Problems and Solutions,‖ Industrial and Labor Relations Review 50(1997), 152-160.13．―More Than 21 Million Worked at Home,‖ Bulletin to Management, April 2, 1998, 101.14．W. Jack Duncan, Peter M. Ginter, and Linda E. Swayne, ―C ompetitive Advantage and Internal Organizational Assessment,‖ Academy of Management Executive, August 1998, 6-16.15．Timothy P. Summers and Suzanne B. Summers, ―Strategic Skills Analysis for Selection and Development,‖ Human Resource Planning, 20(1997), 14-19.16．Susan Wolfe, ―HRIS Usability: Why You Can‘t Afford To Ignore It,‖ IHRIM.Link January 1998, 44-52.17．―Companies Making Strides on the Intranet Front,‖ HR Policies & Practices, January 9, 1998, 1-2.18．Mike Frost, ―Extranets: A Big Boon-Especially for Small Companies,‖ HR Magazine, January 1998, 31-35.19．Samuel Greengard, ―10 Ways to Protect Intranet Data,‖ Workforce, September 1998, 78-81.20．Tom Starner, ―Being Direct,‖ Human Resource Executive, March 4, 1999, 44-48; and Michelle Neely Martinez, ―Intranets Boost HR to More Strategic, Future-Based Sevels,‖ HR International Update, February 1998, 1-3.21．―Self Service HR: 4 Ways to Cash in on the Next Big HRIS Application,‖ Managing HR 4参考文献Information System, September 1998, 1, 13-14, available at .22．Joel R. Lapointe, ―A Method for Selecting the Right Employee Self-service Situation,‖ HR Magazine, August 1997, 37-42.23．Victor Y. Haines and Andre Petit, ―Conditions for Successful Human Resource Information Systems,‖ Human resource Management, Summer 1997, 261-275.24．Carolyn Hirschman, ―Time for a Change,‖ HR Magazine, August 1998, 81-87.25．Eric R. Quinones, ―Massive Staff Cutbacks No Guarantee of Profits,‖ The Denver Post, February 9, 1998, 3C.26．Aaron Bernstein, ―Oops, That‘s Too Much Downsizing,‖ Business Week, June 8, 1998, 38;John J. Keller, ―AT&T Buyout Package Attracts More Managers Than Expected,‖ The Wall Street Journal, June 4, 1998, B6.27．―Corporate Job Creation, Job Elimination, and Downsizing,‖ 1997 Survey, American Management Association, 1-8.28．Alex M. Susskind, Vernon D. Miller, and J. David Johnson, ―Downsizing and Structural Holes,‖ Communication Research 15(1998), 30-65.29．Robert Folger and Daniel P. Skarlicki, ―When Tough Times Make Tough Bosses: Managerial Distancing as a Function of Layoff Blame,‖ Academy of Management Journal, 41(1998), 79-87.30．Julie Cook, ―Some Way Out,‖ Human Resource Executive, September1998, 1, 34-38.31．Sue C. Erwin, Angus H. Macauley, and Jim O‘Strckey, ―Tips to Help Employers Avoi djLegal Claims for Downsizing,‖ Legal Report, Summer 1997, 1-4.32．A dapted from Rhonda L. Rundle, ―Home Health Rivals Try Merger of Equals, Get Merger from Hell,‖ The Wall Street Journal, February 26, 1998, A1; ―The Perfect Blend,‖ HumanResource Executive, May 19, 1998; 19-21; and Matt Murray, ―KeyCorp Fails to Prove ItCan Unlock Promise of Merger of Equals,‖ The Wall Street Journal, August 25, 1998, A1 第四章1．Tim Aeppel, ―personnel Disorders Sap a Factory owner of His Boy Idealism," The Wall Street journal, January 14, 1998, A1;2．Donna Rosato, ―Northwest‘s Poor Service Sulllis Deal,"' USA today, June 15, 1998, 6B;3．Gabriella Stem, "How A Young Manager Shook Up The Culture at Old Chrysler Plant," The Wall Street journal, April 21, 1997, A1.4．'Determi ning the value of human resources,‖ viewpoint on value, (Omaha, NE: Balckman and associates), July/August 1998, 4.5．David p. Norton, ―aligning strategy and performance with the balanced scorecard,: ACA journal, autumn 1997, 18-26.6．David Ulrich: a new ma ndate for human resources,‖ Harvard business review, January-February 1998, 124.5References and Bibliography7．Bernard Wysocki jr., ― why an acquisition? Often it‘s the people,‖ the wall street journal, October6, 1997,a1;8．Erlrk Schonfie1d, "Have The Urge To Merge?‖fortune, March 31, 1997, 114.9．Keith Whitefield and Michael Poole, "Organizing Employment For High Performance,"Organization Studies, Winter 1997, 745.10．M. J. Mandel, "You Ain't Seen Nothing Yet," Business Week, August 31, 1998, 6m1.11．Frederick D. Buzzie, "Plain Talk about Productive"Across the Board, January 1997, 43-47.12．Joseph Wop "The Year Of The Deal," Business Week, July 13, 1998, 52-53.13．Bob Cardy "What Happened To quality?", Human Resource Division News, Summer 1998, 14-15.14．Zahir Irani and John Sharp, ―Integrating Continuous Improvement and Innovation into A Corporate Culture," Technovation, Vo. 17, No.4, 199-206.15．Del Jones, ―Buyers get No Salls satisfaction," USA Today, January 22, 1997, 1B.16．Thomas A. Stewart, ―A Satisfied Customer Isn‘T Enough,‖ Fortune, July 2l, 1997, 112.17．"Service With A Smile," The Economist, April 25, 1998, 63;18．Hal Lancaste1, "Giving Good Service, Never An Easy Task, Is Getting Harder,‖The Wall Street Journal, June 9, 1998, B119．John M. Hannon, "Leveraging HRM To Enrich Competitive Intelligence, Human Resource Management, 36 (1997), 409.20．Joseph Coates, "Emerging HR Issues For The Twenty-First Century,‖ Employment Relations Today, Winter, 1997, 1.21．Dallas Sailsbury, ― The Changing Employment Contract,‖ Compensation and Benefits Review, January-February, 1997, 78.22．―Workers Expect To Share The Wealth," Bulletin To Management Data Graph, October 16, 1997, 332.23．Maggie Jackson, "Bosses Take A Beating,‖Omaha World-Herald, September 7, 1997, G1.24．Ann Vincola and Nancy Mobley, ―Performance Management Through A Work/Life Lens,"HR Focus, February 1998, 9.25．Hal Lancaster "Will Hiring A Full Stuff Be The Next Fashion In Management?‖The Wall Street Journal, April 28, 1998, B126．Tim Aeppel, "Life At The Fa ctory,‖ The Wall Street Journal, March 18, 1997, 127．James H. Carbone, ―Loyalty: Subversive Doctrine?, Academy Of Management Executive, August 1997, 80-8728．Charley Braun, ― Organizational Infidelity,‖ Academy of Management Executive, November 1997, 11.29．Alan Webber, ―Best Firms Don‘t Need Employee Loyalty,‖ USA Today, July 22, 1998, 11A6参考文献30．Thomas Petzinger, ― The Front Lines,‖ The Wall Street Journal, April 25, 1997, B131．Ro berta Maynard, ― How To Motivate Low Wage Workers,‖ Nation’s Business, May 1997,3532．Pascal Zachary, ― The New Search For Meaning In Meaningless Work,‖ The Wall Street Journal, January 9, 1997 B133．Dan Danbom,‖ Hate Your Job? These Are Even Worse,‖ Denver Post, June 7, 1998, ^J 34．John R. Hollenbeck, Et Al., ―Extending The Multilevel The ory Of Team Decision Making,‖ Academy of Management Journal, 41(1998), 269.35．Scott A. Snell,‖ Designing And Supporting Transnational Teams, Human Resource Management, 37(1998), 147-158.36．Perry Pascarella, ―Compensating Teams,‖ Across The Board, February 1997, 1637．Ralphy King, ― Teams Therapy,‖ The Wall Street Journal, May 20, 1998, 1.38．David Cotter And Ceil Williams, ― Managing Health-Related Absences,‖ Compensation and Benefits Review, May-June 1997, 58.39．Bill Gates, ― Internet A Rich Source Of Medical Information,‖ Omaha Word-Herald, March 15, 199840．Jen Condoding, ―Echos From The Line: HR Lacks Strategic Initiative,‖ HR Focus, July 1997, 1.41．Wayne Cascio, Clifford Young, and James Morries, ― Financial Consequences of Employment-Change Decisio ns In Major U.S. Corporations,‖ Academy Of ManagementJourna, 40(1997), 1175.42．Ma rk Spoginardi, ―Conducting A Human Resources Audit-A Primer,‖ Employee Relations Law Journal, 23(1997), 105第五章1．"Record $34 MiUion for Sex Harassment," Fair Employment Practices, June 25, 1998, 73-74;"$86,257 Awarded in Discrimination Suit," Omaha WorldHerald,February 1998, 4B;M.A. Jacobs, "Law Firm Loses Race Discrimination Case," The Wall Street Journal, March 25, 1996, B8; PatrickMcGeehan, "Smith Barney Diversity Plan Represents a Major Leap for Women on Wall Street, The Wall Street Journal, November 19,1997, B17;Stephanie Armour,"AgeBias Case Sounds Warning,"USA Today, October 24, 1997, B1;"Merrill Lynch Is Told to Pay $1.8Million in Discrimination Case, "The Wall Street Journal, January 22,1997, B14; and "Iowan Awarded$300,000 in Age Bias Lawsuit,‖ Omaha WorldHerald, May 16,1998, Al9.2．Based on "Operating a Multilingual Workplace," Bulletin to Management, June 25, 1998, 200; Ann Davis; "English Only Rules Spur Workers to Speak Legalese," The Wall Street Journal, November 23,1997, BI+; and "Choice Words,‖ Human Resource Executive, June 5,1998, 95-97.7References and Bibliography3．"Visa Quotas Are Increased for Foreign Professionals," Human Resource Executive, February 1999, 9; and Michael Maggio, "Understanding H-lB Specialty Workers," Legal Report, Summer 1998, 7-12.4．Charles A. Pierce and Herman Aquinis, "Bridging the Gap be tween Romantic Relationships and Sexual Harassment in Organizations," Journal of Organizational Be.havior 18 (1997), 197-200.5．Harris v. Forklift Systems, Inc., 114s.ct. 367 (1993).6．Burlington Industries v. Ellerth, U.S.S. Ct. No. 97-569, June 26, 1998;Faragher v. Boca Raton, U.S.S.Ct.No. 97-282, June 26, 1998; and Oncale v. Sundowner Of Lahore Services, U.S.S.Ct. No. 96-568, March4, 1998.7．Jennifer Laabs, "What You're Liable for Now," Workforce, October1998, 34--42.8．Michael Barrier, "Sexual Harassment," Nation's Business, December1998, 14-19.9．Based on Jane AdamsRoy and Julian Barling, "Predicting the Decision to Confront or Report Sexual Harassment,' Journal of Organizational Behavior 19 (1998), 329-336.10．Gilbert Casellas and Irene L. Hill,"Sexual Harassment: Preventingand Avoiding Liability,"LegalReport, Fall 1998, 1-5.11．James A. Burns, Jr., "Accommodating Pregnant Employees, ―Employee Relations Law Journal 23 (1997), 139-144.12．Stopka v. Alliance of American Insurers, CA7, No. 97-1974, April 1, 1998; and Sue Schellenbarger, "Pregnant Workers Clash with Employers Over Job Inflexibility," The Wall Street Journal, February 10, 1999, B1.13．U.S. Bureau of the Census, 1998; Diana E Furchtgott Roth and Christine Stolba, "Comparable Worth Makes a Comeback," The Wall Street Journal, February 4, 1999, A22.14．Arizona Governing Committee v. Norris, 103 S.Ct. 3492 (1983).15．Diana Kunde, "Women Build Careers in Construction Trades," Omaha WorldHerald, January 24, 1999, 1G.16．U.S. Equal Employment Opportunity Commission, 1998.17．Glass Ceiling Commission, A Solid Investment: Making Use of the Nation~ Human Capital (Washington,DC: U.S. Department of Labor, 1995).18．Timothy D. Schellhardt, "Jury to Consider If 'Overqualified' Signals Age Bias," The Wall Street Journal, July 27, 1998, B1, B8.19．Westinghouse Electric Corp v. Ryder,U.S.S.Ct. No. 97-1070, February23, 1998.20．Based on data compiled by the federal Equal Employment Opportunity Commission, 1998.21．Definitions used in this discussion of the Americans with Disabilities Act are those contained either in the act itself or in the Technical Assistance Manual issued by the EEOC; and Robert W. Thompson, "Justices May Clarify Definition of ADA-Covered8参考文献Disabilities," HR News, February 1999, 9-10.22．Francis A. McMorris, "Employee's Transfer Plea Rejected in Another Disabilities Act Ruling," The Wall Street Journal, January 21, 1997, B9.23．Timothy Bland, "ADA: The Law Meets Medicine," HR Magazine, January 1999, 99-104;and Ann Davis, "Courts Reject Many Mental-Disability Claims," The Wall Street Journal, July 22, 1997, B1, B6.24．School Board of Nassau County, Florida v. Airline, 107 S.C. 1123(1987).25．Peter J. Petesch, "The ADA, HIV, and Risk Management Strategies, "Legal Report, Summer 1998, 1-6.26．Bragdon v. Abbott, U.S.S.Ct. No.97-156, June 25, 1998.27．Carolyn Hirschman, "Reasonable Accommodations at a Reasonable Cost," HR Magazine, July 1997, 85-88.28．Barbara Gamble McGill, "ADA Accommodations Do Not Have to Break the Bank," HR Magazine, July1997, 85-88.29．For a discussion of various religions and their observance schedules, see Patricia Digh, "Religion In the Workplace," HR Magazine, December 1998, 85-91.30．Trans World Airlines v. Hardison,432 U.S. 63 (1977).31．Jodi Spiegel Arthur, "Religious Rights Not Violated, Court Says, "Human Resource Executive, June 5,1998, 22.32．Ronald A. Lindsay and Elizabeth H. Bach, "Religious Discrimination," http://www, /docs/whitepapers/61214.htm, 1997.33．Jessica Guynn, "Another Y2K Worry: Messiahs in the Workplace," Omaha WorldHerald, February 7, 1999, 1G; and Stephanie Armour, "Conflict Grows between Bosses, Devout Workers," USA Today, November 21, 1997, 1B-2B.34．"Companies Feel Push to Accommodate Employees' Religious Beliefs," HR Policies and Practices Update, September 19, 1997, 1-2.35．Dothard v. Rawlinson, 433 U.S. 321(1977).36．Harper v. Blockbuster EntertainmentCorp., CAll, No. 96-2461-CV-DLG, April 29, 1998. 37．Public Law 103-353, October 13, 1944.38．Jonathan Segal, "EEO Policies:Walking the Razor's Edge," HRMagazine, December 1997, 109-116.39．Bill Leonard, "A New Era at the EEOC," HR Magazine, February1999, 55-62; and Linda Micco, "EEOC Cuts Number of PendingCases in Half Over Three Years,"HR News, September 1998, 9.40．Stephanie Armour and Barbara Hansen, "Flood of 'Retaliation'Cases Surfacing in U.S.Workplace," USA Today, February 10,1999, lA.41．In structuring the components of AAPs, the authors acknowledge theassistance of Raymond B. Weinberg, SPHR, CCP; and Kathleen Shotkoski, PHR; of Silver Stone9References and BibliographyConsulting, Omaha, NE42．Based on Bruce Horovitz, "Denny'sAirs AntiRacism Ads," USA Today, January 12, 1999, B1; E Rice,"Denny's Changes Its Spots," Fortune, May 13, 1996, 133-142; and N. Harris,"A New Denny's-Dinerby Diner," Business Week, March25, 1996, 166--168.43．Adapted from Dennis Huspeni, "Women's Perspective Helps Force," The Denver Post, June 17, 1998, B1; David Price, "Police Need Brains Not Personality,' USA Today, July30, 1998, 13A; Paul M. Barrett, "Legal Limbo,' The Wall Street Journal, October 12,1998, Al; and Kevin Johnson, "Survey: Women Muscled Out by Bias, Harassment," USAToday, November 28, 1998, lA.44．Throughout the following section, various statistics on workforce composition and trends are taken from U.S. Department of Labor, Bureau of Labor Statistics, and Census Bureaudata widely reported in various reference and news media reports. For additional details,consult .45．Brenda Paik Sunoo, "Initiatives for Women Boost Retention," Workforce, November 1998, 97; and Tara Parker-Pope, "Inside P&G, a Pitch to Keep Women Employees," The WallStreet Journal, September 9, 1998, B1.46．Howard Gleckman, "High Tech Talent: Don't Bolt the Golden Door," Business Week March 16, 1998, 30.47．Rick Garnitz, "Aging Work Poses an HR Challenge," News, March 1999, 20-24. Force ACA News, March 1999, 20-2448．Adapted from Roy Johnson, "The 50 Best Companies for Asians, Blacks, and Hispanics,' Fortune, August 3, 1998, 94-122.49．The following list is adapted from Gail Robinson and Kathleen Dechant, "Building a Business Case for Diversity," Academy of Management Executive, August 1997, 21.50．Patricia Digh, "The Next Challenge: Holding People Accountable," HR Magazine, October 1998, 63-69.51．Leon Wynter, "Allstate Rates Managers on Handling Diversity," The Wall Street Journal, October 1, 1997, B1.52．"SHRM Releases New Survey on Diversity Programs,' Mosaics, July/August 1998, 1.53．Norma M. Rucucci, "Cultural Diversity Programs to Prepare for Work Force 2000: What's Gone Wrong?", Public Personnel Management, Spring 1997, 35-41; and Gillian Flynn,"The Harsh Reality of Diversity Programs," Workforce, December 1998, 26-35.54．Kathryn E Clark, "Breaking Barriers," Human Resource Executive, September 1998, 39--44. Helen Hemophill and Ray Haines, Discrimination, Harassment, and the Failureof Diversity Training (Westport, CT: Quorum Books), 1997. Gillian Flynn, "White MalesSee Diversity's Other Side," Workforce, February 1999, 52-55.55．The authors acknowledge the assis: tance of Christina Harjehausen in structuring the content of the debate on affirmative action. Bakke v. the University of California, 10910S:Ct. (1978); and Hopwood v. State of Texas, 78 E 3d 932 (1996).56．Steven A. Holmes, "FCC Rule on Hiring Minorities Tossed Out," The Denver Post, April 15, 1998, lA.57．For a summary of the political issues on affirmative action, see Clint Bolick, "A Middle Ground on Affirmative Action,' The Wall Street Journal, January 6, 1998, Al8.58．Civil Rights Act of 1964, Title VII, sec. 703a.59．U.S. Equal Employment Opportunity Commission, Affirmative Action and Equal Employment (Washington, DC: U.S. Government Printing Office, 1974), 12-13.60．Leon G. Wynter, "Business and Race," The Wall Street Journal, July 1, 1998, B1.61．Based on Linda Micco, "EEOC Under Congressional Pressure, Suspends Use of Testers,"HR News, September 1998, 15; and Rochelle Sharp, "EEOC Backs Away from Filing Race-Bias Suit in Face of Congressional Opposition to Testeis,' The Wall Street Journal,June 24, 1998, A4.62．Griggs v. Duke Power Co., 401 U.S. 424 (1971).63．Civil Rights Act of 1964, Title VII, sec. 703c.64．"Adoption by Four Agencies of Uniform Guidelines on Employee Selection Procedures (1978)/' Federal Register, August 15, 1978, Part IV, 38295-38309.65．For a discussion of statistical methodological details related to employment selection, see Robert D. Gatewood and Hubert S. Feild, Human Resource Selection, 4th ed. (Chicago:Dryden Press, 1998), 111-209.66．/20010424/file/0000, 641, 100022.html第六章1．"Company Finds Job Analysis Key in Relieving Employee 'Discom-fort'," Human Resources Report, May 11, 1998, 501.2．"Equal Employment for Individuals with Disabilities," Federal Register, 56 (144), 35735.3．"Five Things to Remember When Creating a Job Description,"Manager's Intelligence Report, March 1997, 13.4．Alan Farnham, "Where Have All the Secretaries Gone?" Fortune, May 12, 1997, 152-154.5．Barbara Gamble Magill, "ADA Accommodations Don't Have to Break the Bank," HR Magazine, July 1997, 85-88.6．Carolyn Hirschman, "Reasonable Accommodations at a Reasonable Cost," HR Magazine, September 1997, 106-114.7．Cathy Gedvilas, "Rewarding the 'New Breed' Information Workers," ACA News, July/ August 1998, 30-35.8．E. E. Lawler, "From Job-Based to Competency-Based Organization," Journal of Organiza- tional Behavior 15 (1994), 3-15.9．Edward L. Levine, et al. "A Methodology for Developing and Vaildating Minimum。