frequency shipments
periodically
products and customers
➢ Monitor credit status/terms
➢ Bank remittance notices
➢ Customer account managers
on regular basis
eg utilities
maintained
➢ Authority levels clearly
defined
➢ Regular review of invoice ➢ Outsource cash collection
queries and credit notes
where appropriate
➢ No order processed
issued with sales invoices
responsible for sales and
without valid customer PO to facilitate reconciliation
cash collection
➢ Customer account
Information Systems
➢ Integrated with sales system
➢ Automatic matching ➢ Electronic receipts
Controls
➢ Procedures manual ➢ Authorisation ➢ Validation/matching ➢ Credit control
agreed with customers
basis
➢ Monitor overdue debts and
take action within agreed
policy
Accounts Receivable - Best Establishcredit levels
Issue sales order
➢ Credit insurance
to all new customers within
using pricing database
invoicing for high
arrangements evaluated
24 hours using credit bureau with pricing profiles for
Measures
➢ Cost per invoice ➢ Credit notes
percentage ➢ Cost per payment
received ➢ Days debt outstanding
Accounts Receivable - Best Establishcredit levels
➢ To ensure customer payments are received efficiently and effectively for goods/services delivered, within the agreed terms and conditions
➢ To manage credit risk efficiently without creating unnecessary delays in the sales cycle
reference
managers provided with up
➢ Self billing invoices by
➢ Constant monitoring of
to date credit status
➢ Delivery note acts as
high volume customers
debtor days, daily collection,
➢ To maintain a complete and accurate statement of outstanding debtors
➢ To provide complete forecast information to assist the management of short-term cash requirements
invoice for low-frequency
ageing of debt
➢ Treasury policy set on late
shippings
➢ Consider outsourcing
and prompt payments
regular invoice/payment
➢ Customer contact records
财务管理最佳实践之应收管理
Account Organisation Receivable - Best People
Practice Objectives ➢ Centralisedprocessing
➢ Customer relations
➢ Economies of scale
➢ Legal framework awareness
➢ Credit policies defined and
agreed
➢ Reconciliation of AR
➢ Determine and report on
balances to GL control
credit taritions
accounts on a regular
Issue sales order
Issue invoice
Monitor credit/ collect cash
Practice Features Process Features
➢ Formal credit checks applied ➢ Sales orders prepared
➢ Consolidated periodic
➢ Customer focus
➢ Credit management
Accounts Receivable
Objectives
Processes
➢ Establish credit levels ➢ Issue sales order ➢ Issue invoice ➢ Monitor credit ➢ Collect cash