书信型作文写作技巧1、书信类作文的布局与模版按照信函功能,四六级书信可分为投诉信、询问信、请求信、道歉信、感谢信、建议信和求职信。
1) 投诉信投诉信主要是对服务设施、所购商品等表示不满而向有关厂家、商店写的信。
信的安排可分为三大部分。
A.开头部分:提出投诉对象,并简述写信的目的。
B.正文部分:明确指出问题所引起的后果,详述改进或处理建议。
C.结尾部分:表达希望问题能得到解决的愿望,并感谢有关人员的努力。
由于写投诉信的目的不仅是表示不满,还要让对方了解出现的问题,并要求做出相应的补偿。
因此写投诉信还要注意以下几点:a. 语气要坚决,但措辞要礼貌,不宜使用过激语言。
b. 投诉内容要明确、具体,包括时间、地点及简单经过和问题所在。
c. 要同时叙述由此带来的不便或伤害,但要实事求是。
d. 提出的解决方案(如赔偿等)要合理.e. 结尾既要希望对方尽快解决问题,又要对对方所做的努力表示感谢,这样有利于对方能以积极的态度来处理。
f. 一般来说,在叙述问题时要用过去时态。
投诉信的模板:Dear ____,I am writing to complain about _____.On April 1, I bought a ____in your store. But after one week of using, I noticed that _____.To remedy the matter, I suggest making the following changes_____.I would be grateful if this matter would have your immediate attention.Sincerely yours,Li Lei范文:A Letter to the Editor of a NewspaperDear Editor,I’m a student of Shanghai Jiao tong University. I’m writing to complain about the bad service of Xuzhou Branch of Xingu Bookstore.I bought an English-English dictionary there yesterday. When I got home, I found that a few pages of the dictionary were missing. When I went back, to my surprise, the shop assistant was so impatient that she argued that it was my own responsibility and none of their business. And my request for a new copy was refused.I am writing to you about the whole thing to call for better quality of service in Shanghai. As we all know, “Customs f irst”, and our people’s life could be improved provinggood quality of service. Moreover, the quality of service represents one aspect of the city’s image. Only when the foreign customers are satisfied with the service they receive can Shanghai maintain its good fame as a metropolis(大城市).Yours sincerely,Tom Wang2) 询问信询问信时写信人想要得到某种信息、或对某些问题没有把握而向对方咨询的一种信函。
询问的内容包括旅游情况、留学情况等等。
一般来说,询问会给对方带来麻烦,所以措辞要谦虚、诚恳,内容要简明扼要,让对方一看就知道所需要的帮助。
信的安排可分为三大部分。
开头部分:一是自我介绍,二是表明写信询问的目的。
让对方觉得你是可信的,时值得帮助的。
正文部分:询问的主要内容。
为了方便对方,可用数字列出具体问题。
如first, second, third或用1,2,3,总之要力求简要明了。
结尾部分:真诚地感谢对方,并期盼回复。
模板:Dear _____,I am _____, a ____from ____. I would be grateful if you would be so kind as to provide me with certain essential information regarding ____.First, _____. Second, _____. Finally, _____.I would appreciate receiving your answer by May, 1.Faithfully, yours,Li Lei范文:A Letter to the Accommodation Office你即将去某校攻读硕士学位,特提前向该学生宿管办(the accommodation office)写信询问有关信息。
1. 告诉对方你的基本情况。
2. 说明你希望得到什么样的住宿。
3. 向对方寻求相关的一些建议。
(August 15th, 2005)Dear Sir or Madam:I’m Li Ming, a student of Qingdao University. In the coming September, I will go to your university to study fro M.A. degree in the Department of Psychology. I would be grateful if you would be so kind as to provide me with certain essential information regarding the accommodation.I have known from the booklet of your university that I should apply for an accommodation in advance. I’d like to get a furnished apartment on the campus. If permitted, I prefer to share the apartment with two male friends.Now, would you be kind enough to get a flat with two bedrooms for me? If not possible, what kind of accommodation could you offer me?Your prompt attention to this letter would be highly appreciated.Faithfully yours,Li Ming3) 请求信请求信时写信人请求对方允许其行为的一种信函。
因为是有求于人,所以语气要婉转,以便给对方留下好印象而获得允许。
信的安排可分为三大部分。
开头部分:自我介绍,并提出请求。
正文部分:简要说明请求的事由,并承诺对方以回报。
结尾部分:礼貌地表达谢意。
模板:Dear ____,I am writing to seek for your assistance in ____.Will you please _____?I am eagerly looking for hearing from you soon.Yours faithfully,Li Lei范文:A Letter to the Office of Academic Affairs请给学校的教务处(the Office of Academic Affairs)的老师写一封信,请求推掉两门已选的课程。
Dear Sir/ Madam,I am Waning Jinn from Class 2004652. I am writing to request to withdraw from two courses I have chosen this semester: Business Correspondence and recitation of Famous English Poems.The reason is that my study load is so heavy this semester that I find it extremely difficult for me to manage eightcourses. At the beginning of the semester, I was too confident of my ability to handle both my full-time studies and part-time job. Because I really must keep the part-time job, I have no other choice but to decrease my study load. If the two courses are available, I am planning to take them next academic year so that I will be able to complete all the courses successfully.Thank you for your attention to this matter. If you have any questions, please contact me at 55559122. I am looking forward to your permission.Yours sincerely.Wang Jinn4)道歉信道歉信时对在日常交往中出现疏忽差错而给对方带来麻烦和不变而表示歉意的一种信函。
需注意不要找借口为自己辩护而是要承认自己的过错,进而提出弥补的具体建议和措施。