目录总经理致辞大堂服务GRAND LOBBY SERVICES1．大堂经理 Assistant Manager2．问讯∕留言Information ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账 Cashier5．外币兑换 Foreign Currency Exchange6．信用卡 Credit Card7．退房时间 Check-out Time8．客房门卡 Room Card9．行李服务 Luggage Service10．大堂保险箱 Lobby Safe box11．商务中心 Business Center12．商场 Shopping Center13．残疾人士设施 Handicapped Facilities14．擦鞋服务 Shoe-Shine Service15．花店 Flower Shop16．租车 Car Hire17．着装 Dressing18．停车 Parking19．行政楼层接待处 Executive Floor Reception客房服务GUEST ROOM SERVICES1．客房中心 Housekeeping Center 2．房间清洁服务 Room Cleaning3．房间夜床服务 Turn-down Service 4．洗衣服务 Laundry Service 5．小酒吧 Mini-Bar 6．房间加床服务 Extra Bed 7．送餐服务 Room Service 8．擦鞋服务 Shoes-shine Service 9．叫醒服务 Wake-up Call 10．饮用水 Drinking Water 11．电话 Telephone 12．电吹风 Hair Dryer 13．冰块 Ice Cube 14．电熨斗/烫衣板 Iron / Iron Board 15．房间保密/电话免打扰16．失物招领 Lost And Found 17．电视节目 TV Channel18．网上漫游 Internet Service 19．空气调节 Air Conditioner 20．电源总开关 Energy Saver 21．电源说明 Power Supply 22．无烟楼层 Non-smoking floor 23．医疗服务 Clinic Service 24．环境保护 Environmental Protection 25．紧急情况 Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订 Banquet Reservation 2．大堂吧 Lobby Bar3．西餐厅 Western Restaurant4．行政酒廊 Executive Lounge 5．中餐厅 Chinese Restaurant6．日韩餐厅Japanese & Korean Restaurant7．洗浴自助餐厅 Bath buffet Restaurant 8．会议室 Conference Room 9．送餐服务 Room Service会馆服务HEALTH& ENTERTAIMENT SERVICE1．洗浴 Bathe2．游泳馆 Swimming Pool3．健身房 Gymnasium Center4．电影厅 Film Hall5．休息厅 Lounge6．游乐区 Game Area 7．棋牌室 Chess and Mahjong Room8． SPA理疗室安全指南SAFETY DIRECTORY1．遵守措施2．宾客注意事项Guest’s Notices3．安保 Safeguard4．火警 Fire Prevention5．火警须知 Fire alarm notice电话指南TELEPHONE DIRECTORY1．拨打客房电话 Room to Room Calls2．拨打外线电话 Outside Calls3．国内直拨电话 DDD Calls4．国际直拨电话 IDD Calls5．国内、国际直拨须知 IDD&DDD Service Guide6．国内、国际长途电话区号 IDD&DDD DIRECTORY附表客房物品有偿价格表金龙国际饭店热忱欢迎阁下光临尊敬的宾客：欢迎您下榻张家口金龙国际饭店！您的到来，我们饭店全体员工都感到非常荣幸，此《服务指南》为您详细介绍了饭店的各项服务及设施。
若您有什么需要，请直接与饭店各部门联系，我们将竭诚为您效劳。
在宝龙国际饭店，您是我们的第一关注，我们将为您提供尽善尽美的服务，让您在宝龙国际饭店处处都看到温馨的微笑。
如果您对我们的服务及设施有什么意见或建议，请及时联系我们，或者填写“宾客意见表”，我们会立即改进，因为您的满意就是我们的最终目标。
最后，希望您把在这里获得的愉快经历告诉更多的朋友，期待您的再次光临，谢谢！xx国际饭店总经理Warmly Welcome to Baolong International HotelDear Guest:Welcome to Baolong International Hotel!All of us are very grateful for your patronage and hope you enjoy your stay at our hotel. This 《Service Directory》will inform you various service and facilities of our hotel. If you need more help, please contact with our relevant departments, all of us already stand by and surely you will get the excellent service at any time.You are our concern in Baolong International Hotel during your stay. We shall try our best to offer the perfect service for you. If there are any more comments or suggestions, please contact us promptly or fill in questionnaire form on the desk of your room.We wish, during your stay with us, joviality experience wise up to your friends and we hope we will have the pleasure of serving you again.INTERNATIONAL HOTELGeneral Manager大堂服务GRAND LOBBY SERVICES1．大堂经理 Assistant Manager TEL 8188 位于饭店大堂内，24小时为您提供服务。
The Assistant Manager in the lobby will be at your service at any time.2．问讯∕留言Information ∕ Message TEL 8100如您离开饭店而需与来人或来电联系时，请把您的去处及留言告之总服务台。
You can tell our Information Desk the place to go if you want to be in touch with telephonemessage or visitors when you are out.3．预订∕接待 Reservation ∕ Reception TEL 8100饭店接待处24小时为您提供预订客房、住宿登记等服务。
The Front Desk will provide you with the service of reservation and registration any time.4．收银∕结账Cashier TEL 8105位于大堂总服务台，24小时为您提供住宿期间的房费、餐费及其他费用的结算服务。
It’s locat ed at the Front Desk in the lobby. We will provide the 24-hour check-out service of your fees during your stay.5．外币兑换Foreign Currency Exchange TEL 8105位于总服务台收银处，为您提供18小时外币兑换服务。
服务时间：06：00- 24：00It’s located at the Cashier desk. We will also provide the service of exchanging foreign currency.Service Hours：06：00am-12：00pm6．信用卡Credit Card TEL 8106欢迎您在饭店用以下信用卡：银联系列卡、长城卡、牡丹卡、建行龙卡、金穗卡、维萨卡、万事达卡、运通卡、大莱卡、JCB卡。
Welcome to use the following cards：Great Wall, the Peony, Long card, the Gold Ear, Visa, Master, American Express, Diners club and JCB etc.7．退房时间Check-out Time TEL 8106饭店退房时间为中午12：00。
请留意：超过12：00后加收半天房租，18：00后退房按全天收费计算。
若需延迟离店时间，请与总服务台联系。
Check-out time is 12：00 at noon. You will have to pay an extra half of daily fee if you check out after 12：00a.m and the whole fee if you do after 18：00 p.m. Please contact the Reception Desk if your check-out has to be delayed.8．客房门卡Room Card TEL 8100饭店使用安全电子门锁。
退房时请将门卡交与总台收银处。
请留意：当超过规定时间，门卡将不能开锁。
您要续住，请到总服务台办理有关手续。