Excersize
As a team, take 15 minutes and identify: 1. What do you “feel” are the key dimensions, characteristics, Attributes of a high performing Team? 2. What is it that makes a team high performing?
Copyright © 2003 Terry Chambers. All Rights Reserved.
Your Thoughts
If you THINK you CAN… You probably CAN!!! If you THINK you CAN’T… There is NO WAY in Hell you will!!!
Copyright © 2003 Terry Chambers. All Rights Reserved.
Questions which can be answered without the possibility of making a mistake throw our switches into an “on” position and allow us to apply our intuition. Questions in this form are called… …Effective Questions
Agenda ●Where does the people part come in? ●How can we focus the energy of our teams? ●Whither the high performance team? ●What are your issues? ●What works?
Copyright © 2003 Terry Chambers. All Rights Reserved.
Team Leader Role
●Both views are “right”… …which view you take will have a profound effect on your energy level Even when given as negative view you can describe it as positive and get rather than lose energy
Chapter That Cares
中医免费资料 /down
Minnesota Chapter of the Project Management Institute
Project Management Concepts Part II
Copyright © 2003 Terry Chambers. All Rights Reserved.
Copyright © 2003 Terry Chambers. All Rights Reserved.
Results What’s working, what’s right. How to make it even better.
The Team Sponsor
Reactive thinkers see change or crisis as danger… Proactive thinkers see change or crisis as opportunity…
Copyright © 2003 Terry Chambers. All Rights Reserved.
The 5 Key Team Management Variables
The “Soft” part
The “Hard” part
Function
People
(Process, Productivity)
Copyright © 2003 Terry Chambers. All Rights Reserved.
The Key
The leader doesn’t need to know all the answers… …the leader only needs to know the questions which are effective in helping others to discover the answers they already have
The fifth key team variable has to do with the “Soft” part
Skills Energy Level Focus
Personality
People
Culture
Values
Experiences Feelings
Copyright © 2003 Terry Chambers. All Rights Reserved.
Copyright © 2003 Terry Chambers. All Rights Reserved.
Proactive or Reactive Thinking
How we primarily focus our thought patterns will directly effect how we focus our energy and cause us to be proactive or reactive in our thinking.
Look for what is wrong or broken.
Point it out and hope someone else fixes it!
Copyright © 2003 Terry Chambers. All Rights Reserved.
What if our approach was to:
Ask what and how, not why if emotions are involved. The why questions move us to the left side of our brain and can cause us to limit our response to “logical” answers.
Look for and celebrate what is going well and try to do more of it?
Copyright © 2003 Terry Chambers. All Rights Reserved.
Some questions you might ask when problem solving: ●What have we been doing right related to this problem? ●If things were going perfectly, what would be going on? ●What do we have to do more of or better to get us to this ideal state?
The “HARD” part is easy!
It’s the “SOFT” part that is hard?
Copyright © 2003 Terry Chambers. All Rights Reserved.
Some Ideas
●Create a positive work model ●Focus energy positively ●Ask effective questions
Copyright © 2003 Terry Chambers. All Rights Reserved.
Your intuitive mind will be dormant until engaged by Effective Questions. Effective Questions are any positive questions which allow you to explore your feelings, examine patterns, and develop ideal solutions from the integration of many parts.
Copyright © 2003 Terry Chambers. All Rights Reserved.
Some Effective Questions
●What is already working? ●What specifically causes it to work? ●What is our vision/goal/objective? ●What would be the benefits to the customers, organizations and you of reaching your goal? ●What specifically can we do more of, better or differently to begin to move toward our goal?
Copyright © 2003 Terry Chambers. All Rights Reserved.
Positive and Negative Thought Patterns
At any moment we can have positive or negative thought patterns running through our mind.
Copyright © 2003 Terry Chambers. All Rights Reserved.
…thus,
Effective Questions are right brained questions.
Copyright © 2003 Terry Chambers. All Rights Reserved.