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Rail Products Sector
Geographical Departmentalization
Vice President for Sales
Sales Director, Western Region
Sales Director, Southern Region
Sales Director, Midwestern Region
Organizational Structure

The formal arrangement of jobs within an organization.

Organizational Design

A process involving decisions about six key elements:


Product

Grouping jobs on the basis of product or customer flow Grouping jobs by type of customer and needs
Customer


Geographical

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Functional Departmentalization: cost L, morale H, 隧道視線
Inspection and Shipping Department Manager
Assembling Department Manager
Lacquering and Sanding Department Manager
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Customer Departmentalization
Director of Sales Manager, Retail Accounts Manager, Wholesale Accounts Manager, Government Accounts

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2. Departmentalization 部門化

Functional


Process

Grouping jobs by functions performed Grouping jobs by product line Grouping jobs on the basis of territory or geography
管
第九章
理izational Structure and Design
A learning organization is “an organization that is continually expanding its capacity to create its future”.
— Peter Senge
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The only job security you have today is your commitment to continuous personal improvement. (Ken Blanchard) 不要期待主管給你溫暖，因為他站的位置比你高 ，他比你更寒冷。 (104, Simon)
Plant Manager
Manager, Engineering
Manager, Accounting
Manager, Manufacturing
Manager, Human Resources
Manager, Purchasing
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Product Departmentalization
Bombardier, Ltd. Mass Transit Sector Mass Transit Division Bombardier-Rotax (Vienna) Recreational and Utility Vehicles Sector Recreational Products Division Logistic Equipment Division Industrial Equipment Division Bombadier-Rotax (Gunskirchen)
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未來重要趨勢
customer
departmentalization e.g. 楷模廣告 cross-functional teams e.g. 運輸年會
Sales Director, Eastern Region
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Process Departmentalization
Plant Superintendent
Sawing Department Manager Finishing Department Manager
Planing and Milling Department Manager
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組織的目的在於讓平凡人做不平凡事。
(P. F. Drucker) 蜈蚣走路需要 Align. organization chart vs. organizing
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綱要
9.1 組織設計之定義：六個決策要素 9.2 組織設計之理論架構：四個權變變數 9.3 組織設計之實務應用：七個常見實例 9.4 組織設計之今日挑戰
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9.1 組織設計之定義： 六個決策要素
1. 工作專業化 2. 部門化 3. 指揮鏈 4. 管轄幅度 5. 集（分）權 6. 形式化
討論：1. 複雜度(分科、分層、差異化)， 集權度，形式化。 2. one best way?
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Defining Organizational Structure

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1. Work Specialization 工作專業化
The degree to which tasks in the organization are divided into separate jobs with each step completed by a different person. Overspecialization can result in human diseconomies from boredom, fatigue, stress, poor quality, increased absenteeism, and higher turnover (6, p.201, p.515).