人力资源管理外包包括：人力资源规划、制度设计与创新、流程整合、员工满意度调查、薪资调查及方案设计、培训工作、劳动仲裁、员工关系、企业文化设计等方面。
II. Human Resources Outsourcing AnalysisHuman resource management outsourcing including：human resources planning, system designs and innovation, process integration, employee satisfaction survey, salary survey and project design, training, labor arbitration, employee relations and enterprise culture designs, etc.（一）人力资源外包的优点1、可以提高员工的忠诚度，帮助人力资源部门从繁重的重复性事务中解脱，专注于核心的战略性工作，从而提升人力资源管理的高度和核心竞争力2、提供接触新管理技术的机会，提高响应的速度与效率；3、规范操作，有效遏制随意性的薪资、员工管理，对管理工作的规范性、公正性起到促进作用；4、降低成本、舒缓资金压力。
在国内由于劳工权利意识的高涨，劳动法向劳动者的明显倾斜，人事的“意外”成本不断地爬升，人力资源管理业务外包则可以降低企业风险，摆脱杂务干扰，最终引导企业专心经营核心资源，发展核心竞争优势。
5、避免大量投资于人才所带来的不确定风险。
6、简化流程，节省时间，提高员工满意度。
(I)The advantages of human resources outsourcing1.It can improve the loyalty of employees and free the human resources departmentfrom heavy and repetitive affairs to focus on the core strategic work, so as to elevate the human resource management to a new height and to improve its core competitiveness.2. It can provide opportunities for new management techniques and improve theresponse speed and efficiency;3. It can standardize operation, effectively curb arbitrary wages and staffmanagement and make the management work more standardized and impartial;4. It can reduce cost and relieve financial pressures.In China, due to the upsurgeof the consciousness of labor rights,labor laws clearly favour laborers and the personnel "accidental" costs are unceasingly on the rise. Human resource management outsourcing can reduce the risks for enterprises and avoid being distracted by miscellaneous business, and eventually would lead enterprises to develop their core competitive advantages with focus on their core resources.5. It can avoid uncertain risks brought by the heavy investments in talents.6. It can simplify the process, save time and improve employees' satisfaction.1、人事外包减少了分配在行政性、事务性、非经常人力资源活动上的专门的人力资源，从而降低人力资源管理的开支。
2、人事外包能使组织把资源集中于那些与企业的核心竞争力有关的活动上。
3、外包能够帮助企业建立完善的人力资源管理制度。
4、人事外包有助于企业留住优秀员工。
(II) Reasons for human resources outsourcing1.HR outsourcing reduces professional human resources allocated for administrative,transactional and non-recurring HR activities, thus reduces the cost and expenses of human resource management.2. HR outsourcing can cause the organization to focus resources on those activitiesrelated to the enterprise's core competitiveness.3. Outsourcing can help enterprises to establish a sophisticated system of humanresource management.4. HR outsourcing can help enterprises to retain outstanding employees.（三）服务外包的项目及服务程序1、代办员工的录用、调档、退工手续、社保开户变更手续、年检手续、外来人员综合保险；2、受用人单位委托招聘派遣岗位所需人才；3、代办人才引进、居住证、就业证手续；4、代理户口挂靠及档案委托管理相关人事手续；5、提供各类商业保险、福利及培训方案，规章制度设计、薪酬设计等；6、提供人事政策、法规咨询、调解劳动争议等。
7、调查员工满意度、调查薪资、拟定岗位描述。
8、人力资源规划(III) Projects of service outsourcing and service procedures1. Handle the hire, employment, transfer and termination procedures of employees, the opening and change of social security accounts, annual inspection formalities, comprehensive insurances for migrant workers as agents;2. Entrusted by the employer to recruit talented person required by the specified positions;3. Handle the procedures of talent introduction, residence permits and employment permits applications as agents;4. Handle personnel procedures related to registered permanent residences affiliation and archives mandatory administration;5. Provide a wide range of commercial insurances, welfares and training plans,regulatory framework designs and compensation designs, etc.;6. Provide personnel policies and regulatory consultations and mediation of labor disputes, etc.7. Investigate employee's satisfaction, conduct salary surveys and draft job descriptions.8. Human resource planning（四）人力资源外包的市场前景从21世纪起，中国人力资源外包行业进入了一个发展期。
人力资源管理职能外包先行一步，不但向规范化，专业性发展，更出现了市场细分。
人事事物外包由于众多跨国企业在华业务的发展，分支机构和人数的增多，纷纷开始由其在华总部牵头，将其人事事物统一外包出去。
根据国际数据集团（IDC）估计，2007年全球外包服务开支将突破1510亿美元，美国将超过810亿美元；此时全球外包服务市场的年增长率（CAGR）为12.2%，而亚太地区将为15.1%。
有关专家认为：加入WTO以后，随着服务贸易市场的进一步开放，可以预见，HR外包的服务内容会得到进一步的拓展，市场也会日趋成熟，发展前景十分广阔。
(IV) Market prospect of human resources outsourcingSince the 21st century, human resource outsourcing industry in China has entered into a period of rapid development.Human resource management outsourcing made the first move oriented towards standardization, professionalism and even market segmentation. As the business of many multinational companies in China grows and the number of branches increases,HR outsourcing,led by their headquarters in China, started to outsource their personnel affairs in an unified way.According to International Data Group (IDC), the expenditure of global outsourcing services will exceed $151 billion in 2007 and the United States alone will exceed $81 billion. The market of global outsourcing services then will register an annual growth rate (CAGR) of 12.2%, while the CAGR of Asia-Pacific Region would be 15.1%. Some concerned expert claimed that:since joining the WTO,it's predictable that HR outsourcing services will be further expanded and the market will be more mature with even more promising prospects along with the opening up of the service trading market.三、人力资源外包的风险及成因从操作层面上看，人力资源外包是指将原来由企业内部人力资源部承担的工作职能，包括人员招聘、工资发放、薪酬方案设计、保险福利管理、员工培训与开发等，通过招标的方式，签约付费委托给专业从事相关服务的外包服务商的做法。