人力资源管理常用词汇Marketing and Sales（市场与销售部分）Vice-Preside nt of Sales 销售副总裁Senior Customer Ma nager 高级客户经理Sales Manager销售经理Regio nal Sales Man ager 地区销售经理Mercha ndisi ng Ma nager 采购经理Sales Assista nt 销售助理Wholesale Buyer批发采购员Tele-I nterviewer 电话调查员Real Estate Appraiser 房地产评估师Marketi ng Co nsulta nt 市场顾问Marketi ng and Sales Director 市场与销售总监Market Research An alyst 市场调查分析员Manu facturer\'s Represe ntative 厂家代表Director of Subsidiary Rights 分公司权利总监Sales Represe ntative 销售代表Assista nt Customer Executive 客户管理助理Marketi ng In tern 市场实习Market ing Director 市场总监In sura nee Age nt 保险代理人Customer Manager 客户经理Vice-Preside nt of Marketi ng 市场副总裁Regio nal Customer Ma nager 地区客户经理Sales Admi nistrator 销售主管Telemarket ing Director 电话销售总监Advertisi ng Man ager 广告经理Travel Age nt 旅行代办员Salesperson 销售员Telemarketer 电话销售员Sales Executive 销售执行者Marketi ng Assista nt 市场助理Retail Buyer 零售采购员Real Estate Man ager 房地产经理Real Estate Broker 房地产经纪人Purchasi ng Age nt 采购代理Product Developer 产品开发Market ing Ma nager 市场经理Advertisi ng Coordin ator 广告协调员Advertis ing Assista nt 广告助理Ad Copywriter(Direct Mail) 广告文撰写人Customer Represe ntative 客户代表Computers and Mathematics(计算机部分)Man ager of Network Admi nistratio n 网络管理经理MIS Manager电脑部经理Project Ma nager 项目经理Tech ni cal Engin eer 技术工程师Developme ntal Engin eer 开发工程师Systems Programmer 系统程序员Admi ni strator 局域网管理员Operati ons An alyst 操作分析Computer Operator 电脑操作员Product Support Man ager 产品支持经理Computer Operati ons Supervisor 电脑操作主管Director of InF ORMation Services 信息服务主管Systems Engineer 系统工程师Hardware Engin eer 硬件工程师Applicati ons Programmer 应用软件程序员InF ORMatio n An alyst 信息分析LAN Systems An alyst 系统分析Statisticia n 统计员Human Resources （人力资源部分）Director of Huma n Resources 人力资源总监Assista nt Pers onnel Officer 人事助理Compensation Manager 薪酬经理Employme nt Con sulta nt 招募顾问Facility Ma nager 后勤经理Job Placeme nt Officer 人员配置专员Labor Relati ons Specialist 劳动关系专员Recruiter 招聘人员Trai ning Specialist 培训专员Vice-Preside nt of Human Resources 人力资源副总裁Assista nt Vice-Preside nt of Human Resources 人力资源副总裁助理Personnel Manager 职员经理Ben efits Coordi nator 员工福利协调员Employer Relati ons Represe ntative 员工关系代表Pers onnel Con sulta nt 员工顾问Training Coordin ator 培训协调员Executive and Managerial( 管理部分)Chief Executive Officer(CEO) 首席执行官Director of Operati ons 运营总监Vice-Preside nt 副总裁Branch Manager 部门经理Retail Store Man ager 零售店经理HMO Product Ma nager 产品经理Operati ons Man ager 操作经理Assista nt Vice-Preside nt 副总裁助理Field Assura nee Coordi nator 土地担保协调员Management Consultant 管理顾问District Ma nager 市区经理Hospital Admi nistrator 医院管理Import/Export Man ager 进出口经理In sura nee Claims Con troller 保险认领管理员Program Man ager程序管理经理In sura nee Coord in ator 保险协调员Project Ma nager 项目经理In ve ntory Con trol Man ager 库存管理经理Regional Manager 区域经理Chief Operati ons Officer(COO) 首席运营官General Manager 总经理Executive Market ing Director 市场行政总监Con troller(I nternatio nal) 国际监管Food Service Man ager 食品服务经理Productio n Man ager 生产经理Admi ni strator 医疗保险管理Property Ma nager 房地产经理Claims Examiner 主考官Con troller(Ge neral) 管理员Service Manager 服务经理Manu facturi ng Man ager 制造业经理Vending Manager 售买经理Telecom muni cati ons Man ager 电信业经理Tran sportati on Man ager 运输经理Warehouse Ma nager 仓库经理Assista nt Store Man ager 商店经理助理Man ager(No n-Profit and Charities) 非盈利性慈善机构管理人力资源管理专业英语词汇一、人力资源管理：(Human Resource Management ,HRM)人力资源经理:(human resource manager)高级管理人员［(executive) / i'gzekjutiv职业:(professi on)道德标准:(ethics)操作工:(operative employees)专家:(specialist)人力资源认证协会:(the Human Resource Certification Institute,HRCI) 二、外部环境:(external environment)内部环境:(internal environment)政策:(policy)企业文化:(corporate culture)目标:(missi on)股东［(shareholders)非正式组织:(informal organization)跨国公司:(multinational corporation,MNC)管理多样性:(managing diversity)三、工作:(job)职位:(posti ng)工作分析:(job analysis)工作说明:(job description)工作规范:(job specification)工作分析计划表:(job analysis schedule,JAS) 职位分析问卷调查法：(Management Position Description Questionnaire,MPDQ)行政秘书［(executive secretary)地区服务经理助理:(assistant district service manager)四、人力资源计划:(Human Resource Planning,HRP)战略规划:(strategic planning)长期趋势:(long term trend)要求预测:(requirement forecast)供给预测：(availability forecast)管理人力储备:(management inventory)裁减:(dow nsiz ing)人力资源信息系统:(Human Resource In formation System,HRIS) 五、招聘:(recruitment)员工申请表:(employee requisition)招聘方法:(recruitment methods)内部提升:(Promotion From Within ,PFW)工作公告:(job posting)广告:(advertis ing)职业介绍所:(employment agency)特殊事件:(special events)实习:(i ntern ship)六、选择:(selection)选择率:(selection rate)简历:(resume)标准化:(standardization)有效性:(validity)客观性［(objectivity)规范:(norm)录用分数线:(cutoff score)准确度:⑻mi ng)业务知识测试:(job knowledge tests)求职面试：(employme nt in terview)非结构化面试：(un structured in terview)结构化面试:(structured in terview)小组面试:(group in terview)职业兴趣测试:(vocational interest tests)会议型面试:(board in terview)七、组织变化与人力资源开发人力资源开发:(Human Resource Development,HRD) 培训:(tra ining)开发:(developme nt)定位:(orie ntatio n)训练:(coach ing)辅导:(me ntori ng)经营管理策略:(bus in ess games)案例研究:(case study)会议方法:(conference method)角色扮演:(role playing)工作轮换:(job rotating)在职培训：(on-the-job training ,OJT)媒介:(media)八、企业文化与组织发展企业文化［(corporate culture)组织发展:(organization development,OD)调查反馈:(survey feedback)质量圈:(quality circles)目标管理:(management by objective,MBO)全面质量管理:(Total Quality Management,TQM) 团队建设:(team building)九、职业计划与发展职业:(career)职业计戈U :(career planning)职业道路:(career path)职业发展:(career development)自我评价:(self-assessment)职业动机:(career anchors)十、绩效评价绩效评价:(Performanee Appraisal,PA)小组评价:(group appraisal)业绩评定表:(rating scales method)关键事件法:(critical incident method)排列法:(ranking method)平行比较法:(paired comparison)硬性分布法：(forced distributen method)晕圈错误：(halo error)宽松:(le niency)严格:(strict ness)3600 反馈:(360-degree feedback)叙述法:(essay method)集中趋势:(central tendency)十一、报酬与福利报酬:(compe nsati on)直接经济报酬:(direct financial compensation) 间接经济报酬:(indirect financial compensation) 非经济报酬：(no financial compensation) 公平:(equity)外部公平:(external equity)内部公平:(internal equity)员工公平:(employee equity)小组公平:(team equity)工资水平领先者:(pay leaders)现行工资率:(going rate)工资水平居后者:(pay followers)劳动力市场:(labor market)工作评价:(job evaluation)排列法:(ranking method)分类法:(classification method)因素比较法：(factor comparison method)评分法:(point method)海氏指示图表个人能力分析法:(Hay Guide Chart-profile Method) 工作定价:(job pricing)工资等级:(pay grade)工资曲线:(wage curve)工资幅度:(pay range)十二、福利和其它报酬问题福利(间接经济补偿)员工股权计划：(employee stock ownership plan,ESOP)值班津贴:(shift differential)奖金:(i ncen tive compe nsati on)分红制:(profit sharing)十三、安全与健康的工作环境安全:(safety)健康:(health)频率:(freque ncy rate)紧张:(stress)角色冲突:(role conflict)催眠法:(hyp no sis)酗酒:(alcoholism)十四、员工和劳动关系工会:(union)地方工会:(local union)行业工会：(craft union)产业工会:(industrial union)全国工会：(national union)谈判组:(barga ining union)劳资谈判［(collective bargaining)仲裁:(arbitrati on)罢工:(strike)内部员工关系:(internal employee relations)纪律:(discipli ne)纪律处分:(disciplinary action)申诉:(grieva nee)降职:(demoti on)调动:(tra nsfer)晋升:(promotio n)人力资源管理师(二级)专业英语词汇表1 Acceptability 可接受性2 Achieveme nt tests 成就测试3 Actio n pla n 行动计划4 Actio n steps 行动步骤5 Adve nture lear ning 探险学习法6 Adverse impact 负面影响7 Agency shop 工会代理制8 Alternative dispute resolution (ADR)建设性争议解决方法9 An alytic approach 分析法10 Appraisal politics 评价政治学11 Appre nticeship 学徒制12 Arbitrary 仲裁13 Assessment 评价14 Assessme nt cen ter 评价中心15 Attitude aware ness and cha nge program 态度认知与改变计戈U16 Attitudi nal structuri ng 态度构建17 Audiovisual in structio n 视听教学18 Audit approach 审计法19 Bala need scorecard 综合评价卡20 Basic skills 基本技能21 Behavior-based program 行为改变计戈U22 Behavior modeli ng 行为模拟23 Be nchmarks 基准24 Benchmarking 评判25 Ben efits 收益26 Bonus 奖金27 Boycott 联合抵制28 Career 职业29 Career coun seli ng 职业咨询30 Career curves (maturity curves) 职业曲线(成熟曲线)31 Career man ageme nt system 职业管理系统Career support 职业支持 Cen tralizati on 集权化 Coach 教练 Cogni tive ability 认知能力 Cogn itive outcomes 认知性结果 Collective barga ining process 劳资谈判过程 Community of practice 演练小组 Compa-ratio 比较比率 Compen sable factors 报酬要素 Competency assessment 能力评估 Competitive adva ntage 竞争优势 Concen trati on strategy 集中战略 Con curre nt validati on 同时效度 Con sumer price in dex, CPI 消费者价格指数Conten t validation 内容效度Continu ous lear ning 持续学习Con tributory pla n 投入计划Coordin atio n trai ning 合作培训Core compete ncies 核心竞争力Criterion-related validity效标关联效度Critical in cide nt 关键事件Critical in cide nt method 关键事件法 Cross-cultural preparati on 跨文化准备 323334353637383940414243444546 474849505152535455Cross-training 交叉培训Cultural en vir onment 文化环境Cultural shock 文化冲击Customer appraisal 顾客评估Data flow diagram 数据流程图Database 数据库Dece ntralizati on 分散化Decisio n support systems 决策支持系统 Defin ed-be nefit pla n 养老金福利计划Defin ed-co ntribution pla n 资方养老金投入计划 Delayeri ng 扁平化Depressi on 沮丧Developme nt pla nning system 开发规戈 U 系统 Differe ntial piece rate 差额计件工资Direct costs 直接成本 Discipli ne 纪律Disparate impact 差别性影响Disparate treatme nt 差别性对待Diversity trai ning 多元化培训Down sizi ng 精简Down ward move 降级Efficie ncy wage theory 效率工资理论Electro nic performa nee support system (EPSS) Employee empowerme nt 员工授权56 57 58 59 60 61 62 63 64 65666768697071 72 73 74 75 76 77 78 79 电子绩效支持系统Employee leas ing 员工租借80 Employee survey research 雇员调查与研究81 Employee well ness programs (EWPs) 雇员健康修炼计划82 En trepre neur 企业家83 Equal employme nt opportu nity (EEO) 公平就业机会84 Essay method 书面方式85 Ethics 道德86 Expatriate 外派雇员87 Expert systems 专家系统88 External a nalysis 外部分析89 External growth strategy 外边成长战略90 External labor market 外部劳动力市场91 Factor comparis on system 因素比较法92 Feedback 反馈93 Flexible ben efits pla ns (cafeteria pla ns) 灵活的福利计划(自助福利方案)94 Flextime 灵活的时间95 Forecast ing (劳动力供求)预测96 Formal educati on programs 正规教育计戈U97 Frame of refere nee 参照系98 Fun ctio nal job an alysis, FJA 职能工作分析99 Gai n shari ng pla ns 收益分享计划100 Globalization 全球化101 Goals 目标102 Goals and timetables 目标和时间表103 Graphic rat in g-scale method图式评估法104 Group-build ing methods 团队建设法105 Group men tori ng program 群体指导计戈U106 Hay profile method 海氏剖析法107 High-leverage trai ning 高层次培训108 High-performa nee work systems 高绩效工作系统109 Hourly work 计时工资制110 Human capital 人力资本111 Human resource in formation system (HRIS) 人力资源信息系统112 Human resource management 人力资源管理113 Human resources pla nning, HRP 人力资源计划114 In direct costs 间接成本115 In dividualism/collectivism 个人主义/ 集体主义116 In put 投入117 In structi onal desig n process 指导性设计过程118 In ternal a nalysis 内部分析119 In ternal growth strategy 内部成长战略120 In ternal labor force 内部劳动力121 In ternet 互联网122 Intern ship programs 实习计戈U123 In terview 面试124 In traorga nizatio nal barga ining 组织内谈判125 Job an alysis 工作分析126 Job classificati on system 工作分类法127 Job descripti on 工作描述128 Job design 工作设计129 Job enl argeme nt 工作扩大化130 Job en richme nt 工作丰富化131 Job evaluation 工作评价132 Job experie nces 工作经验133 Job in volveme nt 工作认同134 Job post ing and biddi ng 工作张贴和申请135 Job progressi ons 工作提升136 Job ran ki ng system 工作重要性排序法137 Job rotati on 工作轮换138 Job satisfaction 工作满意度139 Job specificati on 工作规范140 Job structure 工作结构141 Key jobs 关键工作142 Labor market 劳动力市场143 Labor relati ons process 劳动关系进程144 Leaderless group discussi on 无领导小组讨论法145 Lear ning orga ni zati on 学习型组织146 Lon g-term-short-term orie ntati on 长期-短期导向147 Mai nte nance of membership 会员资格维持148 Man ageme nt by objectives, MBO 目标管理149 Ma nageme nt forecasts 管理预测150 Man ageme nt prerogatives 管理特权Man ager and / or supervisor appraisal 经理和 / 或上司评估 Man agi ng diversity 管理多元化 Markov an alysis 马克夫分析法 Mediation 调解 Men tor 导师 Merit guideli ne 绩效指南 Min imum wage 最低工资 Motivation to lear n 学习的动机 Needs assessme nt （培训）需要评价Neglige nee 疏忽Nepotism 裙带关系Ombudsman 调查专员 On-the-job training, OJT在职培训 Opportunity to perform实践的机会 Organi zati onal an alysis组织分析 Organi zati onal capability 组织能力 Orien tation 导向培训 Outplacement eoun seli ng 重新谋职咨询 Output 产出Outsourcing 夕卜包Panel in terview 小组面试Pay-for-performa nee sta ndard 按绩效的报酬标准 Pay grade 工资等级 151152153154155156157158159160 161162163164165166167168169170171172173174Pay level 工资水平Pay-policy line 工资政策线 Pay structure 工资结构 Peer appraisal 同事评估 Peformance appraisal 绩效评价 Peformance feedback 绩效反馈 Peformance management 绩效管理 Peformance pla nning and evaluation (PPE) 绩效规划与评价系统 Perquisites 津贴 Person an alysis 个人分析 Person characteristics 个人特征 Personnel select ion人员甄选 Point system 积分法Position an alysis questi onn aire, PAQ 职位分析问卷调查 Power dista nee 权力差住巨Predictive validati on 预测效度 Profit shari ng 利润分享 Promotion 晋升 Protean career 多变的职业 Psychological con tract 心理契约 Psychological support 心理支持Range spread 工资范围跨度 Readability 易读性 Readin ess for training 培训准备Reasoning ability 推理能力175176177178179180181182183184185186 187 188 189190191192193194195196197 198199 Recruitme nt 招募200 Ree ngin eeri ng 流程再造201 Relatio nal database 关联数据库202 Reliability 信度203 Repatriati on 归国准备204 Replaceme nt charts 替换表205 Request for proposal (REP) (培训)招标书206 Retur n on in vestme nt (ROI) 投资回报207 Role ambiguity 角色模糊208 Role an alysis tech ni que 角色分析技术209 Role play 角色扮演210 School-to-work 从学校到工作211 Selectio n 甄选212 Self-appraisal 自我评估213 Self-efficacy 自信心214 Situatio nal in terview 情景面试215 Skill-based pay 技能工资216 Skill in ve ntories 技能量表217 Specificity 明确性218 Spot bonus 即时奖金219 Staffi ng tables 人员配置表220 Strategic choice 战略选择221 Strategic con grue nee 战略一致性222 Strategic huma n resource man ageme nt (SHRM)战略性人力资源管理223 Strategy formulation 战略形成224 Strategy impleme ntatio n 战略执行225 Task an alysis 任务分析226 Team leader trai ning 团队领导培训227 360-degree feedback process 360 度反馈过程228 Total quality man ageme nt (TQM) 全面质量管理229 Trai ning 培训230 Trai ning admi nistratio n 培训管理231 Trai ning outcomes 培训结果232 Tran sacti on process ing 事务处理233 Trend an alysis 趋势分析234 Utility 效用235 Utility an alysis 效用分析236 Validity 效度237 Verbal comprehe nsio n 语言理解能力238 Vesti ng 既得利益239 Virtual reality 现实虚拟240 Voici ng 发言241 Wage and salary survey 薪资调查242 Wage-rate compressi on 工资压缩243 Web-based trai ning 网上培训244 Work permit/ work certificate 就业许可证245 World Wide Web 万维网246 Yield ratio 成功率。